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Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

November 20, 2014

INCREDIBLE SERVICE!!! I was extremely nervous to buy my first car, but having Daron as the sales representative made me not nervous at all. Most dealerships I went to were More

by kelsey.ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daron owens
Nov 21, 2014 -

Ford Lincoln Fairfield responded

I really appreciate you being so kind as to write this review about your experience with us. Daron truly knows his stuff. We try our best to stand out from other dealers in terms of service excellence and we always strive to make every experience as easy and stress-free as possible for all of our customers. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 20, 2014

BEST CAR EVER We are very happy with our new Lincoln MKC. It was a very big decision for us and we never felt any pressure from our salespeople. Sonja and Bob, They More

by marlene davis
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 21, 2014 -

Ford Lincoln Fairfield responded

Marlene, Thank you so much for taking the time to write this review about your experience at our dealership. It is wonderful to know that Sonja and Bob were able to provide you the knowledgeable and pressure-free service that Ford Fairfield is known for. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 20, 2014

I will be back VERY soon!! If I haf all my paperwork,I'd driven off in my dream car: A classy Ford Fusion DaRon showed me all the options Ford had and more. I supplied the canv More

by O JustO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DaRon Owens
Nov 20, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Ford Fairfield. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 19, 2014

GREAT SERVICE I brought my car in for its first service. Sam was great. He met me in the drive and got the service done quickly. Fast friendly service. More

by Jessm880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2014 -

Ford Lincoln Fairfield responded

Thank you for writing about your visit with us. I am happy to hear that Sam was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again in the future; feel free to call us if you have any questions or concerns regarding you vehicle. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 18, 2014

Great Customer Service!!!!! I came in randomly to see if I can find a used car. This was my first experience buying a car from a dealer, so I was a little nervous. I was helped b More

by Rene Rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Nov 20, 2014 -

Ford Lincoln Fairfield responded

Rene, Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that Matt was able to help you during your time with us. At Ford Fairfield, we always strive to provide comfortable experience to all of our customers. We are glad that you feel satisfied with your new purchase. Please do not hesitate to contact us if you have any questions about your vehicle. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 18, 2014

Service I came into Ford Lincoln Fairfield for a service on my breaks. I don't drive a Ford but I had a coupon and wanted to try a different delearship, I had More

by Fitbug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Masters
Nov 20, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review about your experience with us. Bruce is an asset to Ford Fairfield and he focuses on the needs of our customers. Thank you for the recommendation and we are eager to see you on your next visit. Do not forget that we provide every customer with scheduled shuttle service at no extra charge as part of our 10-Point Value Guarantee, should you ever bring your car into our Service Center again. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 16, 2014

Excellent Experience Alexander Fisher and Bryan Rice provided excellent service in my recent purchase of a Ford C-Max Energi. My husband and I were not expecting to purch More

by HavenG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher, Bryan Rice
Nov 17, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review about your experience at our dealership. Bryan and Alexander are great with people and we are dedicated to help every customer that enters our dealership. I am happy to know that our staff was able do that during your time with us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 16, 2014

Best experience we've ever had at ANY dealership! This dealership handles car buying and selling the way all should. They provide above expectation customer service and offer no haggling prices with g More

by nbimber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage
Nov 17, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Ford Fairfield. We look forward to seeing you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 14, 2014

Excellent Ford Fusion Service Experience I was driving from Arizona to SF and my Fusion started acting up. I Googled Ford dealerships and found Ford Fairfield and am happy I did. Quick Lane M More

by clewis87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 17, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to share your experience with us. It is wonderful to know that you feel confident to choose Ford Fairfield for your automotive needs. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that we provide a complimentary, scheduled shuttle service as part of our 10-Point Value Guarantee if you ever bring in your car for servicing. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 13, 2014

Great Experience Maribel was excellent in every step of the process, she met every request I ask for as well as the finance manager. I would recommend her to any one s More

by scales61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel
Nov 14, 2014 -

Ford Lincoln Fairfield responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. Maribel is great with people and she strives to create a positive experience for every customer. She will be very happy to hear that she was successful in that endeavor. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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