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Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

December 22, 2014

Excellent Customer Service & Quality My experience with Ford Fairfield was excellent. Sonja who is the sales representative for Lincoln was knowledgeable, friendly & helped get me in and More

by Lizmartin22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review about your experience at our dealership. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. Sonja is an asset to our dealership and we are glad that she was able to show you what Ford Fairfield is all about. Feel free to contact us if you have any further automotive needs. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 22, 2014

Great dealer and atmosphere My wife and I drove all the way from Reno through a snow storm to purchase our black Fiesta ST. Literally the best deal we could find in all of the we More

by outlaw525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel Mata
Dec 23, 2014 -

Ford Lincoln Fairfield responded

Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that Maribel was able to assist you on your purchase. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make every experience as smooth, easy and painless as possible for all of our customers. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 22, 2014

Best in the West Michelle was great from the time we sent an email wanting information about the CMax to us driving off the Ford Fairfield lot in one. We are a repeat More

by Kep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Williams
Dec 23, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. Michelle truly knows her stuff. It is wonderful to hear that she was able to earn your repeat business. We are eager to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5

December 18, 2014

Friendly and Inviting! After leaving this dealership unsatisfied on my first visit, I was welcomed back with open arms to make a deal I was comfortable with. Working with Br More

by asinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Bogacki
Dec 19, 2014 -

Ford Lincoln Fairfield responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Brittney is an asset to Ford Fairfield and I am happy to hear that she was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We hope you are enjoying your new purchase, and please do not forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our 10-Point Value Guarantee. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 17, 2014

Friendly and Great prices great price and service. the sale person I worked with was very helpful ,she show great integrity, and made my trip to there deal enjoyable. More

by Darren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Bogacki
December 17, 2014

Hands down the best buying experience I Came in knowing exactly what I wanted and I left with what I wanted. The process went by extremely faster than expected. Thank you Bob! More

by Berenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Williams
Dec 18, 2014 -

Ford Lincoln Fairfield responded

Berenise, Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that you were able to get a great deal. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 16, 2014

"Helpful, Quick and Easy!" After finding the best deal on a used car for myself and my family online, Sonja made it easy to buy our car. She was great and to top it off she was More

by Phillip Elder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 16, 2014

Simple I visited another dealership before this one and I left the lot without a car because I did not like the pushy salesman there who tried to get me in a More

by Mareese12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Dec 16, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review about your experience at our dealership. It is wonderful to know that our staff was able to attend to your concerns. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 13, 2014

Awesome We bought an Edge from Ford Fairfield I couldn't have been happier with the staff members we worked with (Ron, Franco and Kyle). Thanks guys! More

by homegrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson
December 11, 2014

new car Worked with me and my budget to get me in a 2015 Ford Explorer. Excellent experience. I highly recommend FORD LINCOLN FAIRFIELD. Thank you DUSTIN MA More

by foundfunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your feedback with us. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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