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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

December 30, 2014

Longest but most satisfying day ever Our experience was extended because of a blackout, however all of the employees ensured that we were comfortable and that our needs we're met. The man More

by Alexgomez1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher, Dwight Williams
Jan 02, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and it is a delight that we were able to achieve that with you. We will share your comments with our team, and we look forward to seeing you at our dealership in the future. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 30, 2014

it was what buying a new car should be like Sonja was a pleasure to work with and made our decision to buy a new car from Lincoln Ford Fairfield an easy one to make. From the 1st day we came in More

by joe
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2015 -

Ford Lincoln Fairfield responded

We are pleased to read about your wonderful time working with Sonja. We work very hard to ensure that each of our guests enjoy their visit at our dealership by delivering a welcoming and informative car-shopping experience. Thank you for choosing Ford Fairfield and congratulations on your new vehicle. If you have concerns regarding your new purchase, feel free to contact us. Since you purchased your car from us, do not forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 30, 2014

New 2015 Ford Escape Great experience! After researching all the area Ford dealerships, Ford lincoln Fairfield by far had the best prices. Worked with Preston when buying More

by RECON6365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
Jan 02, 2015 -

Ford Lincoln Fairfield responded

Congratulations on your new purchase. Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that you had a great time with Preston. If you have other questions, do let us know. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 30, 2014

Helpful Matt swoyer was very helpful with selling me a car. Very nice and patient with me. Great customer service. I would definitely recommend Ford Fairfiel More

by lillianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Jan 02, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. At Ford Fairfield, customer satisfaction is our top priority, and we are pleased to have helped you purchase your vehicle. I am glad to know that Matt did well in assisting you. If you have any more questions or concerns, please do not hesitate to let us know. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 29, 2014

Good, friendly, fair, efficient I bought a car at Ford Lincoln Fairfield last week and have already recommended it to others. I needed a business vehicle and was required to get thre More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten Laughlin
Dec 30, 2014 -

Ford Lincoln Fairfield responded

Frank, Thank you so much for sharing your feedback with us. We aim to satisfy every customer that enters our dealership and it is great to hear that Kristen was able to provide you the outstanding customer service that Ford Fairfield is known for. We are happy to know that you feel confident to choose our dealership for your automotive needs. Feel free to contact us if you have any questions about your vehicle. When the time comes to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our 10-Point Value Guarantee to all our customers. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 29, 2014

Excellent service I came just to look at cars Daron Owens was very polite and helpful in picking cars that were in my budget. I recommend salesperson Daron. I will cont More

by msc59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
Dec 30, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for sharing your feedback with us. Daron is a key component to our team and he aims to help every customer that enters our dealership. He will be happy to hear about your positive experience. Please do not hesitate to contact us if you have any further automotive needs. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 29, 2014

Great experience. Best Xmas gift to myself! I have wanted a truck for the last few years but until recently it wasn't financially feasible. I recently leased a truck from Ford/Lincoln in Fairfie More

by auldonb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Barker
Dec 30, 2014 -

Ford Lincoln Fairfield responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that Preston was able to assist you during your time with us. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as smooth and quick as possible for all of our customers. We look forward to assisting you with your future sales and service needs. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 28, 2014

Pleasant Buying Experience I decided to buy a Ford C-Max Energi as it was only a few thousand more than my other choice, and I have wanted an electric car for many years. In th More

by SAvak
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Martell - Finance Manager, Benny Maldonado
Dec 29, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your feedback with us. It is wonderful to know that the consistent professionalism and great customer service that you received from us has earned your repeat business. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 27, 2014

My holiday is complete! Looking for a car for my son was not easy. I wanted something affordable,reliable,sporty and frankly...young! Lol. DaRon came to my rescue! He recomme More

by La36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DaRon Owens
Dec 29, 2014 -

Ford Lincoln Fairfield responded

We would like to thank you for taking the time to share your feedback. DaRon truly knows his stuff and it is great to know that he was able to help find a vehicle for your son. We are happy to know that you feel confident about your purchase. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

December 22, 2014

Great Service I want to thank Matt Swoyer for an easy, pleasurable and fun experience with the purchase of my new car. Buying a new car in the past has always been More

by StacyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance - Britey, Matt Swoyer
Dec 22, 2014 -

Ford Lincoln Fairfield responded

Stacy, Thank you so much for taking the time to write this review. It is great to hear that your time spent with Matt was a pleasant experience. Matt and Brittney are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

Dec 22, 2014 -

Ford Lincoln Fairfield responded

Stacy, Thank you so much for taking the time to write this review. It is great to hear that your time spent with Matt was a pleasant experience. Matt and Brittney are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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