Ford Lincoln Fairfield

Great shopping experience Come in car shopping, Sonja was amazing. She did not pressure us at all, she was extremely knowleadgable. We will be back to get our family car. Come in car shopping, Sonja was amazing. She did not pressure us at all, she was extremely knowleadgable. We will be back to get our family car. More

buying a car Great experience excellent service. I would suggest using Daniel anytime when purchasing a new or used vehicle. I have purchased a number of vehicles Great experience excellent service. I would suggest using Daniel anytime when purchasing a new or used vehicle. I have purchased a number of vehicles over my lifetime and I have to say this was my most pleasant experience. More

AWESOMELY AWESOME! Found the car I loved! Thanks to Daniel, I found a great deal and cheap payment to go along with it! Awesome experience. Thanks FordFairfield Found the car I loved! Thanks to Daniel, I found a great deal and cheap payment to go along with it! Awesome experience. Thanks FordFairfield More

Great Job Alex was very helpful and would recommend to friends they work with him. He went out of his way to help. Very happy with new F-250! Jimmy Alex was very helpful and would recommend to friends they work with him. He went out of his way to help. Very happy with new F-250! Jimmy More

Awesome sales experience Ford Fairfield is a very friendly dealership. We were surprised when we pulled up into the parking lot and were not attacked by a sales person lookin Ford Fairfield is a very friendly dealership. We were surprised when we pulled up into the parking lot and were not attacked by a sales person looking for their next deal. My Husband and I casually walked into the building and were greeted by Alex in a very friendly and casual manor. We have purchased 2 cars from him in the last two months. The first car we purchased was a 2015 Ford Fiesta for our company to be used by our Project Manager. We didn't need to haggle over price. It was fair and the financing was acceptable. The second car we purchased was a used car for our daughter. There was a little scuff on the rear bumper that was repaired by Ford Fairfield without us requesting the repair. Overall our experience with Alex and Ford Fairfield has been easy and very professional. My Husband felt good about the transactions and said "Funny, I don't feel dirty after making these deals". Thank you Alex! This has been the best car buying experience for us in the last 20 years. Oh, I also want to mention that we are long time Chevrolet people. More

Greeting and Knowledge The sales and finance personnel at Failfield Ford are very knowledgeable, especially Matt Swoyer and Tiffany (finance). When I visit the dealership, I The sales and finance personnel at Failfield Ford are very knowledgeable, especially Matt Swoyer and Tiffany (finance). When I visit the dealership, I'm always greeted with a smile and a handshake. Questions are always answered factually and timely. Great staff, honest. More

Ford Rocks! Nice friendly atmosphere and fantastic Customer Service! My sales person Michelle D. was very informative and knew the product well. Adam in finance Nice friendly atmosphere and fantastic Customer Service! My sales person Michelle D. was very informative and knew the product well. Adam in finance was great! This is my third Ford purchase because there such a great Dealership to work with and I feel I always get a great deal! More

They withheld information regarding the vehicle Ford Lincoln Fairfield knowingly withheld information about the vehicle until it was paid for and delivered. They only offered me one key and said it Ford Lincoln Fairfield knowingly withheld information about the vehicle until it was paid for and delivered. They only offered me one key and said it was $345 for a second. Think this isn't a big deal ? Throw away one of your keys and tell me how secure you are driving around with only one key. After speaking with the floor manager, Paul Barker, he admitted that they knew there was an issue with the keys. They have refused to fix the situation and stopped returning my calls. Don't buy from this dealer. More

Excellent experience aided by the internet Out of curiosity, I clicked on the 'chat now' button on their website, expecting to get a computer response or something useless. Nope. It connected m Out of curiosity, I clicked on the 'chat now' button on their website, expecting to get a computer response or something useless. Nope. It connected me straight to a salesman in seconds, and we worked out the model and pricing without me ever leaving my seat. I showed up a couple of house later, test drove the cars and signed the paperwork. By far the most painless car buying experience to date. Matt hooked it up with everything I needed and gave me a ride to a neighboring dealership to drop off my old car. I can't really think of anything negative, which is rare when buying cars. These guys did the right car for the right price in the fastest way possible. Can't ask for more than that. They have my recommendation. More

Grateful and Impressed I have never written a review before. But my experience was so good, i had to. This was my best car buying experience in my 25 years of buying cars I have never written a review before. But my experience was so good, i had to. This was my best car buying experience in my 25 years of buying cars. even better than when I bought my previous and first Ford F150 at Hilltop Ford. Fairfield Ford by far was my best experience. I had been through a terrible accident totaling my favorite F150. the next day I went to a couple of dealerships and then went to Fairfield ford just to start to look since I didn't have too much time to waste and feel sorry for my self after what happened in the accident. Ken helped me that day and was very nice to deal with - with no cheezy pressure etc. But I still had stuff to deal with regarding the insurance and mess in the accident in which my poor dog did not survive but by the grace of god...I did. I rolled my ford f150 4 1/2 times - and that ford saved my life!! so I promised I would stay in though and come back the following weekend. I had very specific needs as to what I wanted and he did stay in touch and said he might have a couple of trucks that met my needs. I also stayed in touch with him and let him know I would be back up to see if we could make something work - while I also checked out a couple of other options. Ken was not able to make it and had his associate BJ call me from his personal cell and said that ken can't make the appointment but told me about what you went through and wanted to reassure me that he would take good care of me. so Saturday came - and I went up and met BJ for the first time. He was a total Gem. a quirky, friendly, bundle of talent with more knowledge than I initially gave him credit for. I worked in sales for many years and now own my own company. I would be lucky to find a young man like BJ. He never got rattled. Never got cheezy or dishonest. he was a solid as Sears and had good integrity. I also met and dealt with Christian - the big corn fella with a heart of gold and a great personality. my three kids were with me as well and both BJ and Christian hit it off with my kids and by the end of the day after being there for maybe 5 hours total - it all felt like one big family. BJ is fantastic, creative, really talented and interesting....and honest. no pressure. just there to be of service and help you. was super patient with us as we were super picky. He even took me on extra long test rides knowing how important certain aspects were to me to really compare the different trucks I was comparing. Christian - is like the big old by friendly teady bear that could probably squish you since he is looks like an ex pro football player. he even looked at my previous contract from hilltop ford and noticed that I can get money back on an extra package that I had purchased and did not get to use since I had totaled my vehicle after only about a year and a half of driving it. he didn't have to do that, and we appreciated his looking out for us. Thanks again guys, Can't wait to visit you guys again next time we come in to get an oil change or something. I think I am going to supprise them by bringing the staff some doughnuts or something. they were all super nice. sincerely, Tim Haines sign solutions, inc. business owner, and Ford Truck owner. More