Ford Lincoln Fairfield

Great selection and customer service! We recently purchased a new vehicle for our growing family and decided on Ford due to its pricing and selection options. Our sales rep Diego made for We recently purchased a new vehicle for our growing family and decided on Ford due to its pricing and selection options. Our sales rep Diego made for a comfortable purchase that we were confident about because he took the time to listen and helped us find what we were looking for. More

Quick & cooperative He helped me selling it quickly and he made sure I had the necessary rental transportation after the transaction. The price offered was also good. He helped me selling it quickly and he made sure I had the necessary rental transportation after the transaction. The price offered was also good. More

Just Right My experience at Ford was great . I got to look around and get different choices and learn about new cars . My salesperson help me pick just the car f My experience at Ford was great . I got to look around and get different choices and learn about new cars . My salesperson help me pick just the car for me ! More

Sean is the man Alright where should I begin, I showed up on a fine sunny Sunday morning... Looked at a 2015 mustang, couple mins later a sale representative by the n Alright where should I begin, I showed up on a fine sunny Sunday morning... Looked at a 2015 mustang, couple mins later a sale representative by the name Sean approached me very professionally. Off tops I can feel the positive vibe he was giving off and the honesty. He told me about the car and what not, but the most important part he asked me what I was comfortable paying a month... Before this dealership I've been to couple and none of them asked me this... He's very upfront and forward without all the xxxxxxxx and secrets other dealerships hide from you. I ended up buying a 2015 mustang ecoboost with the help from Sean. This guy went above and beyond for me... When I tell you above and beyond I mean it because he didn't just help me purchase my first car but he even brought the paper out to me to sign... I live in Pinole which is a good 26 mile away from the dealer, amazing right?! So if your looking to buy a car come see this guy, you won't regret it. More

New purchase I recently purchased a 2014 Ford Edge and, they were very helpful and did everything they could to help us the best way possible going over and beyond I recently purchased a 2014 Ford Edge and, they were very helpful and did everything they could to help us the best way possible going over and beyond when it's not necessary to make sure our needs were satisfied. It was a good experience and wouldn't mind at all going back. More

New Car, Awesome service. I recently purchased a 2013 Ford Fusion and I was helped by James Holliday, he was very helpful and did everything he could to help us the best way po I recently purchased a 2013 Ford Fusion and I was helped by James Holliday, he was very helpful and did everything he could to help us the best way possible. he went over and beyond to make sure our needs were satisfied, and even tho he was already off, he still insisted on helping us wich was really generous, and he was just a overall cool guy and I appreciate what he's done. More

no pressure I've purchased many cars over my lifetime, this time was the first time i felt no pressure to buy the car or any other additions at the end. Overall, I've purchased many cars over my lifetime, this time was the first time i felt no pressure to buy the car or any other additions at the end. Overall, the best car buying experience yet. More

new purchase Great dealership, no pressure sales, provided me and my wife time to have a private conversation when needed. Maribel and Bryan works great as a team, Great dealership, no pressure sales, provided me and my wife time to have a private conversation when needed. Maribel and Bryan works great as a team, Maribel is very knowledgeable and knows her business. Bryan provided me a great vehicle orientation. Paul was very professional in appraising my trade in vehicle, gave me the price I had in mind (after my thorough research on my trade in vehicle), no attempts in low balling me. I was present throughout the entire appraisal process. Bill from finance knows his business, was very thorough in going over the details of the contract, provided me ample time to ask questions. I bought many cars before through a dealership, this was the best experience ever, I was pleasantly surprised. More

Kirsten the uneducated stuck up sales associate Most horrible experience I've ever had point blank. Not only was the sales associate Kirsten very rude, she lacked basic product knowledge that I woul Most horrible experience I've ever had point blank. Not only was the sales associate Kirsten very rude, she lacked basic product knowledge that I would assume would have been taught at some sort of training. I was given more then one phone number to contact her and low and behold she was unreachable at either. She Did not return messages or respond once and pocket called my work cell after 2am. I contacted the dealership via email and asked a simple question, which was cometary ducked and dodged the whole time and was given the directors number multiple times. I would never visit this dealership again, not even if I was offered a free brand new vehicle. I would not and WILL not ever recommend this dealership to any living or dead person. Friend or enemy. In fact I will do the opposite and forewarn everybody I come into contact with about Kirsten the make believe sales associate that hasn't any idea what she is doing aside from bringing down the dealership single handedly. (I was forced to pick at least a 1star rating) More

Signed, sealed, and delivered 180 miles away Never had to set foot in your dealership. Made the purchase from 180 miles away and your team made it work. The electric car was trailered to our resi Never had to set foot in your dealership. Made the purchase from 180 miles away and your team made it work. The electric car was trailered to our residence in Redding and delivered in person by Courtney. You strived to make the deal work for us and more than exceeded our expectations. More