Ford Lincoln Fairfield
Fairfield, CA
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I new what I wanted, these guys helped me get it! Just picked up my new F150...awesome truck. Jeff and his team really did a wonderful job helping me fine-tune the model I had already researched. On Just picked up my new F150...awesome truck. Jeff and his team really did a wonderful job helping me fine-tune the model I had already researched. Only took 7 weeks from order day to drive-away day, VS the 8-12 weeks we discussed. Looking forward to a long relationship with this group! Thanks to everyone at the dealership that was involved. Tom C., Napa CA More
AWESOME EXPERIENCE WITH PROFESSIONALISM- VIP ALL THE WAY!! Jeff, Matt, and Adam were absolutely fantastic. My wife and enquired about a purchasing a mustang GT online and were contacted that same day by Jeff Jeff, Matt, and Adam were absolutely fantastic. My wife and enquired about a purchasing a mustang GT online and were contacted that same day by Jeff Perkins. I spoke with Jeff who asked me specific fact finding questions to help me determine exactly what I could afford. We set up an appointment to meet with Jeff. We were contacted the morning of the appointment to confirm our appointment. We arrived and Jeff was waiting for us. Jeff showed me options that fit my budget and we made the deal on the car I wanted at the price I could afford! Matt gave us a great deal on our trade in and Adam was fantastic in financing. We were so impressed with everyone we came into contact with! Very professional, personable, and valued our time. We will definitely be back in the future to see Jeff! More
CAR SHOPPING I was looking for a new vehicle and after looking online found a specific car in Ford Fairfield's inventory that I was interested in. So I stopped in I was looking for a new vehicle and after looking online found a specific car in Ford Fairfield's inventory that I was interested in. So I stopped in, checked out the car and then received an estimate for the value of my trade-in. I was happy with the amount they wanted to give me for my trade-in, and the discount off the retail price of the new car was fine, but I wanted a little more off the price of the new car. I was told be the sales person that Ford Fairfield doesn't "haggle" on the price. Well, I like to "haggle" a little bit so I didn't think it was a good enough deal so I left and took with me a copy of the offer, which a sales person asked me if I would like to keep. So I went to another Ford dealer, showed them the offer from Ford Fairfield, and asked them if they could beat the deal by, maybe $2000 for a similar vehicle in their inventory. They took the offer in the back room, took a look at my trade-in, and then a Sales Manager came out to talk to me. He said the he couldn't even come close to giving me the same money for my trade-in that Ford Fairfield was willing to give me. As a result, the vehicle at the second Ford dealer would cost me about $3000 more than I could have paid for the car I really wanted at Ford Faifrfield. Great. The Sales Manager said he had 1 question for me: Why didn't I buy the car with the offer from Fairfield? So I asked " So the Ford Fairfield offer was a good deal?" And he said "Yes". So what to do now? I decided to suck it up and go back to Ford Fairfield and ask if the offer was still on the table. They said "Sure". So I bought my car there and I love it. The sales people were really nice at Fairfield - B.J., and Tristen. I liked how they never sent a Sales Manager over to work me over or anything. And then Kirsten walked me through the whole process, even addressing all my picky concerns like what kind of gas she would fill up my new car with. Kirsten even stayed about an hour past closing to show me the features on my new vehicle. She was great. And Sean in finance was amazing. All in all, I would say Ford Fairfield is a very good place to buy the vehicle of your choice. More
Amazing customer service!! Thank you Bryan and Kirsten you guys are the BEST. Thank you for making out purchase a great experience! Everyone should offer customer service like y Thank you Bryan and Kirsten you guys are the BEST. Thank you for making out purchase a great experience! Everyone should offer customer service like you did. More
White Rice!! We worked with Bryan. He was very professional and he knows what he is talking about. he explained everything in details, we did not have any doubts We worked with Bryan. He was very professional and he knows what he is talking about. he explained everything in details, we did not have any doubts about what we were buying. We are very happy with our purchased, we think that Bryan Rice is a very excellent asset to the Ford Lincoln company, the experience of getting a new car was without any pressure or hassle with the help of the salesperson. We appreciated all the assistance he gave us. Thank you very much. More
excellent customer service Daron was the best salesman I ever dealt with. Thank you for all your assistance prior to coming down there to purchase our truck. It was great be a Daron was the best salesman I ever dealt with. Thank you for all your assistance prior to coming down there to purchase our truck. It was great be able to make a deal over the phone since we were coming from out of town. I have never had a dealership do that and have tried several times. And Shawn was great in fiance. Will definitely bring my business back when i get ready to purchase a new car. More
FORD FLEX I recently purchased the Flex since I have a growing family. After test driving I fell in love with the vehicle and all the features and the space. Th I recently purchased the Flex since I have a growing family. After test driving I fell in love with the vehicle and all the features and the space. The experience at Ford in Fairfield was just what the car industry should be like. Everyone was very friendly and I was even Introduced to the General Sales manager Dustin Marazitto. Benny Maldonado made the decision of purchasing very easy since I was not hassled to do anything I did not want to do. He was very patient and helpful in making sure I was happy and got what I wanted. He made the process very comfortable and pleasant. I recommend anyone who is in the market for a vehicle to check out Ford Fairfield for an easy non hassle car buying experience! More
EASY!!!! My 5th car purchased from Ford..I was pleasantly surprised when I took my Fusion in for a wash and they had the silver 2014 Mustang on the lot for an My 5th car purchased from Ford..I was pleasantly surprised when I took my Fusion in for a wash and they had the silver 2014 Mustang on the lot for an incredible price...Drove it loved it bought it...once again they exceeded my expectations...Ron Tilson always makes buying from Ford an easy choice.. More
titan I worked with Gage. I purchased a truck from my salesperson and didn't end up selling my Nissan Titan that night. Gage called me and spoke to me about I worked with Gage. I purchased a truck from my salesperson and didn't end up selling my Nissan Titan that night. Gage called me and spoke to me about the value of my truck and asked me to come in so he could look at the truck. All in all, Gage was very fair and knew what he was doing. Zing! More
2015 Explorer I knew what i wanted and Sean helped seal the deal. Very professional and straight forward not trying to sell me anything but what i wanted. Thanks Se I knew what i wanted and Sean helped seal the deal. Very professional and straight forward not trying to sell me anything but what i wanted. Thanks Sean and all of the other team members i dealt with. More