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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

June 05, 2015

Great experience I was looking for a particular SUV online and found it at Fairfield Ford. Diego Cuevas took care of my every requests. It was the easiest experience I More

by George B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Cuevas, sales
Jun 08, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for writing this review, George. It is wonderful to hear that Diego was able to take care of your needs. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and painless as possible for all of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 04, 2015

Outstanding Service--They go the extra mile Interesting thing about the person who I worked with at Ford Lincoln Fairfield--she does not work on commission. Perhaps as a result of this, I recei More

by JimRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 05, 2015 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Brittany was able to help find the perfect vehicle for you and provide you the outstanding customer service that Ford Fairfield is known for. Thank you again for your business and do not forget about the 119-point inspection we provide for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 01, 2015

converted me from Dodge to Ford It is unusual for me to take the time to post a review on the internet about something. Even when the only thing I have to do is click a few boxes I d More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher
June 01, 2015

Friendly Staff Very helpful at finding the car that works for you and family. Friendly staff and kids area. Benny was great at finding the best deal for the Explorer More

by pareja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Jun 02, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for sharing your feedback with us. It is great to hear that Benny and our staff were helpful during your visit. We are glad that we were able to help find the right vehicle for you. Please feel free to call or stop by if there is anything else we can do to help you with regards to your vehicle. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 31, 2015

Bought a Ford F-150 ***Extreme professionalism displayed*** I recently visited Ford Fairfield after a friend had told me about the outstanding help and customer service that she recieved from Mark Harlow. I was More

by BrandonF-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2015

Shantel is the best Shantel helped me find the right car for me and my children.she told me from the jump she was new but if she hadn't I'd never guessed! More

by Carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vladislavich, Ron Tilson, Dwight Williams, Bruce Masters, Daryl Perkins
May 28, 2015 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write about your experience with us. Customer satisfaction is our number one priority and I am so happy to hear that Shantel was able to help find the right car for you. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 28, 2015

Buying a lincoln The experience was great . Sonja was the key reason why the experience was so good. I also thought Aaron was great. I met him first and then he pas More

by Millep02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Simms
May 28, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for sharing your feedback with us. Sonja and Aaron are great with people and they strive to create a positive experience for all of our customers. They will be very happy to hear that they were successful in that endeavor. If there is anything else that we can do to help you with regards to your vehicle, please feel free to inform us. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 26, 2015

Great customer service Sales associate, Antolin Rodriguez, helped me in purchasing our new vehicle. He made sure I was taken care of throughout the process. He even delivere More

by Matt M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Williams
May 27, 2015 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write this review, Matt. Our highest priority is satisfying our guests and we are delighted to know that Antolin was able to take care of you. Please feel free to contact me if you have any questions about your vehicle. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 22, 2015

Great Customer Service I want to give good customer service ratings to Randall Watkins, Priscilla Roselini and Crystol(?). Their efforts made me appreciate their service and More

by Guambo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randall Watkins, Crystal Cuevas
May 25, 2015 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. It is our goal to provide all of our customers with the kind of customer service you described and we are glad that Randall, Priscilla and Crystol achieved that. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 21, 2015

Happy customer This place made my car buying experience super simple and fast! Thanks brittany! Go buy a car from her and be prepared to get in and out. More

by dirtguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2015 -

Ford Lincoln Fairfield responded

Thank you for leaving us this great review. We are very happy to hear that we could make your car buying experience super simple and fast. Please come back and see us again in the future with your automotive needs. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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