Ford Lincoln Fairfield

Monica Foote in parts Monica has gone well beyond any other parts person I have deal with. She has been working on a hard to find part for me and continues to search diffe Monica has gone well beyond any other parts person I have deal with. She has been working on a hard to find part for me and continues to search different avenues. When anyone else might have said sorry, she says let me try this! What a good customer service attitude! More

Amazing customer service! Why 5 stars? Definitely the best customer service I have experienced in a long time. The alternator on my car went out on my road trip six hours away Why 5 stars? Definitely the best customer service I have experienced in a long time. The alternator on my car went out on my road trip six hours away from my home and I showed up at ford pretty defeated since it was around 730pm and every auto mechanic was closed. I had no way of getting to my destination and figured I would have to wait until the next morning to resume my trip. Luckily a woman named Priscilla came to my rescue. Though she was already off work, and had locked up for the night, she reopened for me so I could rent a car. A man named mike offered to keep my car there and have it checked out in the morning. Because of them two I was able to get on with my vacation and when I was on my route back home, my car was ready for me good as new. I am still amazed and forever grateful for both Mike and Priscilla who sincerely made my vacation possible. More

Excellent Customer Service. I wanted to say Thank You for the excellent customer service you provided for me and how very detailed you are and how much time you put locating the I wanted to say Thank You for the excellent customer service you provided for me and how very detailed you are and how much time you put locating the vehicle I really wanted. I will high recommend you to others tryin to buy a vehicle. More

Wonderful wonderful No stress vehicle buying......from reception (Kyla) to sales, Sonja was amazing and was a wealth of information, to Matt in finance. When needed addit No stress vehicle buying......from reception (Kyla) to sales, Sonja was amazing and was a wealth of information, to Matt in finance. When needed additional info Dustin the General manager was right there to help. Never had such a great experience purchasing a vehicle!!!! More

sales person Does her job, goes above and beyond to satisfy your needs. One of the nicest and most honest sales person I ever met before ! I Highly recommend her . Does her job, goes above and beyond to satisfy your needs. One of the nicest and most honest sales person I ever met before ! I Highly recommend her . More

Great service and personable I loved working with Maribell Mata she was very helpful and personable. She went above and beyond to help me get a vehicle I can afford with bells and I loved working with Maribell Mata she was very helpful and personable. She went above and beyond to help me get a vehicle I can afford with bells and whistles I wanted more than I've ever had in a vehicle. More

Fantastic experience Fantastic car buying experience! Had a great time at Ford Fairfield with BJ and the gang buying my first new car. These people are fun, helpful and th Fantastic car buying experience! Had a great time at Ford Fairfield with BJ and the gang buying my first new car. These people are fun, helpful and they know their stuff. I’d recommend to anyone to stop by and take a look around, you will get friendly service and you can bring your dog! More

Best car buying experience ever!!!!!! Well well, I don’t know where to start. We’ve been looking for a car intensively for the past week and we’ve been literally all over from Fairfield to Well well, I don’t know where to start. We’ve been looking for a car intensively for the past week and we’ve been literally all over from Fairfield to Sacramento. I was torn between a Toyota, Honda and a Ford. I know they are all great cars but after doing a lot of research I went with a Ford. I went to several Ford dealers and I finally went to Ford Fairfield with my friend after seeing their inventory online. When we walked in the receptionist was friendly and not long after, Maribel introduced herself and assisted us right away. I already knew the car I wanted so she quickly pulled it up and after test-driving it I knew it was the one that I wanted. I brought all of info; pay stubs, a bill, a down-payment etc. She was not pushy/aggressive she was informative and quick she did not waste our time like a lot of others have. She was straight up with us and respected our concerns, questions and decisions. Although I have a decent paying job I have no credit whatsoever so a lot of places tried to take advantage of that and wanted to charge me ridiculous amounts of interest for way too many months. Maribel was understanding, and after taking everything else into consideration she got me a great deal on the car that I really wanted. All and all, Ford Fairfield was a great experience nothing like I’ve had with basically all the other dealerships I’ve been to. I would recommend anyone looking for a Ford to go to Ford Fairfield and definitely ask for Maribel Mata cuz you will be happy that you did. More

Service always! I have been going to the Ford Lincoln Fairfield and have always had great service and with a smile. Priscilla in the office always takes care of me, I have been going to the Ford Lincoln Fairfield and have always had great service and with a smile. Priscilla in the office always takes care of me, whether it be service on my car, rental from Enterprise or just questions that I may have, she is always friendly and available to answer and take care of me. She could be in the middle of something on her computer, and when I say "hi" she drops everything as if I was the most important customer that day! I think she is the best, and that is why I always come back to the Ford Lincoln in Fairfield for everything for my Lincoln MKX. More

Love our Lincoln Ford Lincoln Fairfield is a great place to get your next car. Bryan was great, from meeting us at the time we were available to answering all of our Ford Lincoln Fairfield is a great place to get your next car. Bryan was great, from meeting us at the time we were available to answering all of our questions. The process was clear and quick(!) but never felt rushed. Bryan and the whole team at Ford Lincoln Fairfield made the process of leasing our new car an easy one. We love our new Lincoln MKC. More