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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

August 03, 2015

Absolutely tremendous! I have never been a fan of car shopping. But Anthony helped me and treated me great even though I didn't plan on buying at all. I was just going in to More

by Cameron Edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
Aug 04, 2015 -

Ford Lincoln Fairfield responded

Hi Cameron and thank you for this great review. We're very happy that Anthony was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 01, 2015

Ford Fairfield Daniel and Ron were both very helpful giving me all the information and I needed to purchase my vehicle. I appreciated the knowledge they had and dete More

by Jimmyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Ron Tilson
Aug 04, 2015 -

Ford Lincoln Fairfield responded

Thank you for leaving us this great review, Jimmy. We are very happy to hear that Daniel and Ron could be so helpful during your recent visit with us. If you have any automotive needs in the future, please let us know. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 31, 2015

Courtney and Daron Courtney Rasmusson and Daron owens were amazing to work with they answered all of my questions made me there first priority with everything and got me More

by conorwood8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Rasmusson Daron owens
Jul 31, 2015 -

Ford Lincoln Fairfield responded

All of us at Ford Fairfield congratulate you on your purchase and appreciate the opportunity you presented to earn your business. Courtney and Daron are a great addition to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make them an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 30, 2015

Great Sales Staff and Prices We just purchased our third Ford (second from Ford Fairfield) and have been very happy with the service we received. For our most recent Explorer purc More

by djc276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Lomeli, Alex Fisher, Crystal Cuevas
Jul 31, 2015 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write this outstanding review. It's delightful to know that Liz and Alex were able to provide you with such an outstanding experience. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 28, 2015

Best Customer Service from Brittney!! Brittney our Sales Consultant made all the difference!! Right when she answered the phone to driving our car to our house!! My husband and I were a li More

by lexusrx charina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney!!!
Jul 30, 2015 -

Ford Lincoln Fairfield responded

Thank you for your kind words and for taking the time to inform us of your positive experience, Charina. We are sincerely pleased to know that Brittney's efforts have made the difference in your car buying experience. If you ever have additional questions about your vehicle or need a service, we are more than happy to lend a hand. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 25, 2015

Best car buying experience Best experience buying my first new car Diego was great patient and his knowledge base of cars was unreal. I'd refer anyone to him who wants a great e More

by Tlfordfocusst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Cuevas
Jul 27, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for the great review of your experience at our dealership and especially with Diego. All of the employees appreciate your loyalty to Ford Fairfield. If you have any automotive needs in the future, please let us know. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 24, 2015

Satisfied customer I'm so happy with my new car and so thankful for the great customer service I received from Diego Cuevas. He made my family and I feel at ease with a More

by Hellokitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Cuevas
Jul 27, 2015 -

Ford Lincoln Fairfield responded

Thank you for this great review. We are sincerely grateful to know that Diego was able to put you and your family at ease during your visit. Please let us know if you need help or information about anything to do with your vehicle. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 22, 2015

Great service Ro and Daren were awesome and help me make sure I was in a good car for what I could afford. They even helped make sure my phone would connect to sync More

by Drill bit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
To, and Daren
Jul 23, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this great review. We can't tell you enough how much we appreciate our sales team. They do a fantastic job and we are very happy that Ro and Daren were there to take care of you. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 20, 2015

Ro, Ro, Ro They did not have the vehicle I was looking for, but went out of their way to pick one up in Sunnyvale. Thank you Ro. More

by The Jetta Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Newson
Jul 20, 2015 -

Ford Lincoln Fairfield responded

At Ford Fairfield, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we always look forward to working with you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 16, 2015

Kent is amazing Kent Fry is our man when it comes to buying vans, trucks for our company. He always listens to our needs and will deliver the truck and paperwork to More

by William Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Fry
Jul 17, 2015 -

Ford Lincoln Fairfield responded

Hi William, We cannot thank you enough for your wonderful review of Ford Fairfield especially Kent and for your recommendation. It was a pleasure to assist you and please let us know when we can do so again. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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