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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

February 03, 2016

Miss lead. I bought a 2012 infinity g37 coupe. I thought I got a great deal. Come to find out the car had a broken side mirror. I talked to two different people More

by Chad 2469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Two people got fried I was working with.
January 19, 2016

Literally, in and out of the "BIG EASY" in about 2 hours Thanks to salesman Sean Bonifacio And the finance team at ford Lincoln of Fairfield . I just drove my new super crew F-150 home in about two hour More

by Jcsupercrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bonifacio, Daryl Perkins
January 16, 2016

Best car buying experience! I have to say that doing business with Ford Lincoln Fairfield was such a great experience. We were never pressured. They found us the exact truck we More

by PKDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bonifacio, Tracey Wood
January 11, 2016

Best experience I had a wonderful experience at Ford Lincoln Fairfield my sales person was very good and was very knowledgeable. If you are looking for a good and t More

by Brew85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Cuevas
January 06, 2016

Bryan Rice is the BEST! We just purchased a Mustang from Bryan Rice - if you are looking for a car make sure to reach Bryan. He is a great guy, a knowledgeable salesman and m More

by bretlasalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice
December 28, 2015

Great Car Buying Experience With Diego! Made the drive out from Sacramento (this was the third Ford dealer I visited) and was immediately greeted as I stepped foot on the lot. The grounds we More

by Kevin B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Cuevas
December 26, 2015

Amazing Customer Service By Maribel I came here to return my Ford Escape at the end of my lease and I ended up purchasing my lease and buying a new car. Maribel is a professional genui More

by Yusuf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel , Heather and Matt
November 08, 2015

WORST DEALERSHIP I HAVE EVER SEEN! I went car shopping this week end and i visited this dealership. Most of the employees are nice but all the ones i spoke to seemed to not know a thing More

by Mr707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
i wont embarrass anyone!
November 03, 2015

Buying a F150 Lightning during a lightning storm My experience at Fairfield Ford was very satisfying. I am very happy with my purchase of a 2001 F150 Lightning truck. Bryan Rice went beyond normal ex More

by orhdtech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer, Bryan Rice
Nov 04, 2015 -

Ford Lincoln Fairfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Bryan was able to go above and beyond your expectations and provide you with such an exceptional experience. Congratulations on the 2001 F150 and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Regards, Randall Watkins - Parts and Service Director – randallwatkins@fordfairfield.com

October 31, 2015

Best car shopping experience ever!!! My friend referred me to my salesman Diego, and I am glad that he did. He made my first time buying a car a blast and explained everything to me and I More

by caitlin.turnbull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Cuevas
Nov 02, 2015 -

Ford Lincoln Fairfield responded

Caitlin, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional customer service, and I am extremely happy to hear that Diego was able to satisfy that. Don't hesitate to reach out if you have any further questions about your vehicle. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Regards, Randall Watkins - Parts and Service Director – randallwatkins@fordfairfield.com

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