Ford Lincoln Fairfield
Fairfield, CA
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Very easy to work with made buying a car simple! By far the best dealership I have ever visited, They got me into a car I wanted and made sure I was happy with the car and numbers before I drove off By far the best dealership I have ever visited, They got me into a car I wanted and made sure I was happy with the car and numbers before I drove off the lot. Brittney and Alex are the sales people I was working with to help me get my 2016 mustang and they were awesome, I would HIGHLY recommend them to anybody who is trying to get a vehicle that they want! I can't thank them enough More
Simple and sweet Brittney was a pleasure to work with. She made the whole car buying process an experience. She was patient, and answered all my questions. Go see Bri Brittney was a pleasure to work with. She made the whole car buying process an experience. She was patient, and answered all my questions. Go see Brittney in internet sales for a quick, simple experience! More
Best experience at a car dealer EVER!! I was't rushed at the door, I was not ignored being a single older female (that has happened to me before), manger introduced himself to me right off I was't rushed at the door, I was not ignored being a single older female (that has happened to me before), manger introduced himself to me right off and a salesman, Mark, came to help with the vehicle I was looking at in front of the showroom. NO high pressure, very willing to answer all my many questions as I haven't bought a new car since 2001. I really like the vehicle (the 2nd one) and really loved it!! They were so good about no pressure and I left pleasantly to sleep on it. The even have a 3 day return policy no questions asked. I just can't say enough about the very pleasant experience. They even offered me a fair trade in value for my old car. More
All around awesomeness! Great inventory. Staff great attention to detail and all worked hard to get us in the truck we wanted. Mark was awesome. Brad sealed the deal. Matt in Great inventory. Staff great attention to detail and all worked hard to get us in the truck we wanted. Mark was awesome. Brad sealed the deal. Matt in finance was super quick. Best car buying experience ever. Thank you! More
Purchasing of a motor vehicle The performance of the team was of high value. Very welcoming as a dealership. Bryan was the initial contact with me and Jeff took the ball rolling an The performance of the team was of high value. Very welcoming as a dealership. Bryan was the initial contact with me and Jeff took the ball rolling and we made a quick and easy deal. I am really happy with the service, the interest of the staff and the purchasing of my new car was effortless. Thank you for the entire Fairfield team ! More
Amazing service and NO high-pressure sales! Our salesman, Alex Fisher, was SUPER friendly, helpful and knowledgable - I've purchased cars elsewhere and there's always a level of 'pressure' from Our salesman, Alex Fisher, was SUPER friendly, helpful and knowledgable - I've purchased cars elsewhere and there's always a level of 'pressure' from the sales team - and there was NONE of that with Alex or the team at Fairfield Ford. The car buying experience is usually stressful as a buyer, but this experience was not that way at all - it was a pleasure. Not only did I get a great deal on a new car, I had a great experience, and I am in LOVE with my new ride! More
Ford Fusion Energi I always dread when it comes to car delearship ... Especially when it comes to the sales people playing the game of price negotiation with you .... An I always dread when it comes to car delearship ... Especially when it comes to the sales people playing the game of price negotiation with you .... And I hate it when they act like they go thru all the old tricks of the trade and try to win you either with their emotional story, or challenges your ego, blah blah blah .... Butt this time was totally different ... I contacted the delearship and got a hold Ngawang. I wa actually interested in a used Ford Fusion energi initially but when we took the used Ford Fusion energi for a test drive, I saw the new one which caught my attention ... Ngawang worked the price with me ... For a moment I thought I was going to have relive those agonizing moments which I had to go thru for all the past four cars I bought .... To my surprise, Ngawang made it so easy for me ... None of the standard car dealership B.S .... He layed out all the option with car and gave a really reasonable price which I was totally happy with but your inner instinct tells you to bargain ... And growing up outside US, we lived every moment of our life with bargaining your way ... So I counter offered with an unreasonable price to which I thought he wa going to react with a standard delearship B.S response .... He actually browsed the web and showed openly compared the price and left it all for me to decide ... Didn't feel an ounce of pressure .... It was the unique and unexpectedly awesome buying experience that made to sealed the deal .... I would highly recommend Ngawang if any of you are interested in buying a ford More
Great Customer Service here! We've purchased three Fords from this dealership and would come back even if we moved out of the area. The sales people are nice enough but it's reall We've purchased three Fords from this dealership and would come back even if we moved out of the area. The sales people are nice enough but it's really the after purchase customer service that sets them apart. It seems like each time we purchased our car something was going crazy in our lives. Our First Edge we had a 1 year old with napping issues, with our Explorer we unexpectedly gave birth to our twins and had to take possession of the car in the hospital and with our Focus my husband was about to head out of town for work. In each instance the customer service team went above & beyond to help us out. In particular we recommend asking for Rosellini at the counter if you need anything. She's always has a smile and even when we were stressed out beyond belief, she managed to reassure us that they would take care of whatever we needed. Whenever we need anything we ask for her by name now. Any hire is a gamble for a company, but they hit the mark on this one. So if you need anything for your Ford, ask for her! More
Great service Great place to buy a car. They went above and beyond their duties to make me feel comfortable and get me a car that I was satisfied with. Great place to buy a car. They went above and beyond their duties to make me feel comfortable and get me a car that I was satisfied with. More
Excellent Service Mark Rodgers was OUTSTANDING. He talked step by step of car options and worked well with us. Mark is an excellent car dealer with lots of experience. Mark Rodgers was OUTSTANDING. He talked step by step of car options and worked well with us. Mark is an excellent car dealer with lots of experience. Also, Dwight Williams in finance was excellent too. More