Back

Ford Country

Henderson, NV

4.6
1,485 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV. Welcome to Ford Country Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs. Ford Country offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
Contact Dealership

280 N. Gibson Rd.

Henderson, NV

89014

Directions

By Type

Showing 1,485 reviews

October 27, 2018

A customer of 14 years treated like garbage! I have been a customer of this dealership for over a decade. I also have bought 5 brand new cars from them. I currently have a 2017 Ford Fusion. It ha More

by sarahmarie091686@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kirsten , Brad Cambridge
Oct 29, 2018 -

Ford Country responded

Thank you for bringing this situation to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused you, as well as any miscommunication from our Service Department that has led to your distrust in our dealership. I am discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, I would like to learn more details about your case and to be able to make things right again. Please contact us directly at 702-558-8188 or email at mmacias@fordcountrylv.com

October 20, 2018

Best Experience from Start to Finish & Ongoing MARVIN GOMEZ, that’s the name you’ll want to remember for an EXCELLENT service and sales experience! He is GENUINE, knowledgeable and most importantly More

by Roselia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Gomez
Oct 22, 2018 -

Ford Country responded

Thank your Roselia for the amazing review! We work hard to provide an amazing and professional experience and we are happy to see that reflect on your recent visit. Please come back to visit us again soon!

October 20, 2018

Kem lied to my son , got him to sign the paperwork before my husband and I could get there and they closed. We went back the next day and Kem was rude and would not giv More

by Disappointed Mother
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kem Lester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Ford Country responded

It is discouraging to hear that you had anything less than a stellar experience here at Ford Country. We would like the chance to talk to you further so please do call Monica at 702-558-8188 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

October 18, 2018

Fair and pleasant Jose definitely made my experience of purchasing a vehicle very easy, Hassel free, honest. I was very pleased with every step of the process. Will def More

by Tre_car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wellborn
Oct 22, 2018 -

Ford Country responded

Thank you for taking the time and leaving your awesome feedback! I'm glad we were able to go above and beyond to meet your expectations. Please come visit us real soon!

September 29, 2018

Fast, Friendly, and Awesome Service!! Vinny is a SUPERMAN at his job! This is our 3rd car we bought from him, always works hard to get what we want and is patient all the time. He makes su More

by My Friend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincente Sortibran
Oct 01, 2018 -

Ford Country responded

It's wonderful to hear you had a great experience with our Salesman Vinny. It's very important to us that our customers leave our dealership happy. Thank you for the five-star review, please come back to see us soon, Aloha!

August 23, 2018

Another great buying experience We have purchased 7 vehicles from Ford Country and will no doubt purchase more from them. It's a pleasure working with Kevin Schwan - he makes the ex More

by SheriP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Ford Country responded

Sheri, it makes us feel greatly appreciated that we were able to assist you on your journey of your 7th vehicle. I completely agree that making the experience more enjoyable, and communication is very important to making a customer very happy when they leave our dealership. Thanks again for your positive feedback, we hope to continue your loyalty to us!

August 22, 2018

Great service Great people here—friendly and efficient—very pleased with the entire experience, from sales to finance to the person who explained the features of my More

by NevadaGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Clyde
Aug 23, 2018 -

Ford Country responded

Reviews like yours provide encouraging feedback. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 21, 2018

Very poor service for people traveling when new vehicles ha If your in town traveling and had a problem with your vehicle Dont Do Not Go Here. Have to have an appointment. We have a brand new F150 only 1300 More

by Pst002
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service not sure
Aug 21, 2018 -

Ford Country responded

Thanks for your honest feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients. If you would be willing to give us another chance, please reach out to Monica at 702-558-8188 when you have a chance. We value your business and understand we can always improve so we hope to hear from you.

August 21, 2018

Dishonest Dealership I took my car in to be fixed and the charges and problems just kept piling up. They sent my daughter away with a damaged and dangerous vehicle. They r More

by Angry!!:/
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo Ascencio, Mona in sales and MaryAnn Winchester.
Aug 21, 2018 -

Ford Country responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to Monica at 702-558-8188 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

August 15, 2018

GREAT DEAL Spoke to 3 people before buying the vehicle. Was already on my way out but Marvin Gomes approached us and assisted us with a great deal. More

by MARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Diestra, Marvin Gomez
Aug 17, 2018 -

Ford Country responded

Marco, it makes us feel greatly appreciated that we were able to assist you on your journey in looking for the vehicle you want. I completely agree that customer service and communication is very important to making a customer very happy when they leave our dealership. We are glad that Marvin changed the outcome to do the right thing. Thanks again for your positive feedback.

...
84
...