Ford Country

had a very nice experience with both franks, very helpful and hard to turn down the offer made on the f150. over in 50 years of driving and buying cars this was by far the best offer, and the best i have eve and hard to turn down the offer made on the f150. over in 50 years of driving and buying cars this was by far the best offer, and the best i have ever been treated. also dealing with service was very easy, over all i would say some of the best help i was ever treated to. thanks daniel ledbetter More

HE WAS AMAZING. !!! I couldn't seem to get a vehicle anywhere else and man when I say he came through and made it happen and the process was faster than I expected. H !!! I couldn't seem to get a vehicle anywhere else and man when I say he came through and made it happen and the process was faster than I expected. He also came in on his day off and ensured I was squared away. This was the vehicle I wanted and I cant be happier. I am referring him to anyone that wants someone to actually care and wants to get you in a Great vehicle for a great price. then Eric is who you need to go to. Ford Country is the absolute best :) More

Ford country was amazing! Most of all their team.. will definitely recommend them. I felt at ease when I was purchasing my car. Most of all their team.. will definitely recommend them. I felt at ease when I was purchasing my car. More

What I appreciate the most about Ford Country is that they were more than willing to work with me on my deal. I felt welcome as soon as I set foot on the lot. they were more than willing to work with me on my deal. I felt welcome as soon as I set foot on the lot. More

Misleading Special Financing Services Cost Me $2,000 Out of Pocket I am posting this review to urge extreme caution to anyone considering Ford Country for their advertised bankruptcy assistance or specia of Pocket I am posting this review to urge extreme caution to anyone considering Ford Country for their advertised bankruptcy assistance or special financing services. I initially worked with a sales representative who assured me they specialized in bankruptcy transactions. They instructed me to obtain a court order from my bankruptcy trustee authorizing new debt, which I willingly did at an out-of-pocket legal cost of $2,000. During the weeks leading up to my court hearing, I repeatedly asked the sales representative for an updated sales sheet to present accurate figures to the court, but they completely failed to provide it. After successfully securing the order, I discovered that the vehicle originally quoted to me had been sold. To compound the issue, none of their remaining inventory fell within the budget approved by the court. Even after I offered to request a higher debt ceiling from the trustee to accommodate their available vehicles, the dealership simply told me the offer was expired and there was nothing they could do. Their severe lack of follow-through and failure to update simple paperwork directly caused me a non-refundable $2,000 loss. If you are dealing with specialized financing here, get every promise in writing immediately and be aware that their internal delays can be very costly More

Awesome dealership , awesome cars, My salesperson (Eric Grant) was vers easy to work with. He wasn't pushy as some salesman go, but rather calm and , very business like! The vehicle I wanted was readily av Grant) was vers easy to work with. He wasn't pushy as some salesman go, but rather calm and , very business like! The vehicle I wanted was readily available, therefore everything went very well! Thanks to Eric and the crew at Ford Country! More

He was literally phenomenal and went above and beyond for us!! We pulled off a surprise 16th bday and he made it all happen for us! From faking like we weren’t getting that car, to sneaking for the down paym us!! We pulled off a surprise 16th bday and he made it all happen for us! From faking like we weren’t getting that car, to sneaking for the down payment w out her seeing, to pretending they sold the one she wanted and then adding the sweet 16 bow on top and balloons for her surprise car! We are so thankful for him and love the car. He also showed us every single bell and whistle on that car which I feel you never get nowadays. So 10 outta 10 for him! We love him and love our car More

Excellent treatment from the team, and great deals, I felt very comfortable negotiating with Luciano! felt very comfortable negotiating with Luciano! More

Overall, I had a good experience with Ford Country and am very happy with my Highlander. Isaiah was wonderful to work with throughout the process. Since I was purchasing from out of state, he spent a lot of very happy with my Highlander. Isaiah was wonderful to work with throughout the process. Since I was purchasing from out of state, he spent a lot of time sending photos and videos and answering my many questions. Julia, the sales manager, was also extremely responsive when I called on Saturday while Isaiah was out and made sure I got the answers I needed. When Isaiah was unexpectedly out sick on Monday, he arranged for Frank to take over. Frank did a FaceTime walkaround with me before I left Utah and then spent the evening helping us get everything together to complete the purchase and financing. I really appreciated how well the sales team worked together to make an out-of-state purchase easier. I initially had some frustration with the financing because the rate on the final paperwork was higher than the rate I had already been approved for. I was told that my credit union should be able to adjust it afterward, but when I called the next day, I was initially told they couldn’t. However, Ford Country’s Finance Director, Eric, followed up with me, contacted my credit union, and was able to get the rate adjusted to my originally approved rate. I really appreciate that they followed through and resolved the issue. I also wish the vehicle had been more thoroughly cleaned before delivery. There were several areas that hadn’t been cleaned well, including some that improved considerably with just a quick wipe with a microfiber cloth. I’m very happy with my purchase and appreciate all the help I received. More

Thank you, Frank Luciano, for helping me purchase a vehicle. I never felt any "sales pressure" from you. You're an asset to the Ford Dealership in Henderson. vehicle. I never felt any "sales pressure" from you. You're an asset to the Ford Dealership in Henderson. More