Ford Country

Amatuer service Spent $1600 on service just 2 weeks ago, which was to include replacing the battery. They told me the battery was replaced. It wasnt! So I spent the m Spent $1600 on service just 2 weeks ago, which was to include replacing the battery. They told me the battery was replaced. It wasnt! So I spent the morning waiting on roadside service, missing work, to finally get the truck (less than 41k miles) up to the dealership...again! Their response..."we're sorry". My service manager asked several times I give them a 5 star rating. Never again. These people can't be trusted. I'm missing work to fix a problem that should have already been fixed and Ford Country doesn't pay any price, the customer does. Furthermore, this is typical. More

Worst Place to do business Worst place to do business. They sold is a car and then decided to not stand behind a written contract and stuck us with the car. Tried to remedy the Worst place to do business. They sold is a car and then decided to not stand behind a written contract and stuck us with the car. Tried to remedy the situation but they were unwilling to make it right. We said we would purchase the car if they would rent the windows clearly written in the contract. They did not get this done. Also determined the car would not work for us the moment we stepped in it. The car had not left the dealership and we were forced to take the car. Its sits in our driveway. They did not treat us fair. I have tried to work with them to at least refinance. No call back. We were lied to about the car and its performance. Never ever buy a car from Ford Country in Henderson. More

Kevin very helpful Kevin was very helpful helping us purchase a new 2018 Ford Fiesta. Nobody pressured us into the purchase as many car dealerships do. Would buy a car f Kevin was very helpful helping us purchase a new 2018 Ford Fiesta. Nobody pressured us into the purchase as many car dealerships do. Would buy a car from Kevin and Ford Country again More

Kevin, amazing guy Kevin did a fantastic job in taking care of our experience in purchasing a 2019 Ford Fusion. He was personable, extremely knowledgeable, and truly mad Kevin did a fantastic job in taking care of our experience in purchasing a 2019 Ford Fusion. He was personable, extremely knowledgeable, and truly made us feel that we were important. Kevin spent detailed time with us reviewing the features of the fusion and made it a priority to ensure we were comfortable with the features of the car. I was extremely impressed that even though he had already worked a full day, he came back later in the evening to show us the car. Kevin is absolutely a ambassador of customer service and truly cares about the customer. She is a great representation of ford country. Please extend additional gratitude to Kevin on our behalf. He made the experience absolutely wonderful. More

Easy, efficient, and effective car buying experience! The car buying experience at Ford Country was superior. I had been to several dealerships in California and got the run around as far as obtaining the The car buying experience at Ford Country was superior. I had been to several dealerships in California and got the run around as far as obtaining the car that my son and I wanted. Ford Country was able to obtain the vehicle for us. We flew out to Las Vegas and the sales person even picked me and my son up at the airport. (Marvin Gomez). He went the extra mile in ensuring that we had a positive car buying experience. Thanks for everything! More

My Ford Great service, my purchase experience was pleasant and comfortable, everyone was kind and courteous. We love our new vehicle, and it was clean and had Great service, my purchase experience was pleasant and comfortable, everyone was kind and courteous. We love our new vehicle, and it was clean and had a full tank of gas. Thank you all. More

Great F150 purchase Chris salesman and manager Kem were terrific to work with and made this deal possible. I highly recommend this Ford Country Dealership. Great people! Chris salesman and manager Kem were terrific to work with and made this deal possible. I highly recommend this Ford Country Dealership. Great people! Thank you. More

Awesome Everyone, especially Brian Williams and Scott Gilmore were professional, accommodating, informative in every sense of the purchase of my car. Both wer Everyone, especially Brian Williams and Scott Gilmore were professional, accommodating, informative in every sense of the purchase of my car. Both were available to answer any questions or concerns I had following the purchase. Everything concerning the car was addressed with a "fine tooth comb". Definitely an experience that will keep me coming back. More

Awesome customer service Kevin Clyde got my 5star he’s awesome amazing and very professional !! Very helpful kind and very good to what he does !! I will recommend anyone to g Kevin Clyde got my 5star he’s awesome amazing and very professional !! Very helpful kind and very good to what he does !! I will recommend anyone to go see Kevin Clyde!! Kevin Thank You Asenati More

Hung up on me twice. No reply. Tried to get service done, called them twice, both times their phone was all static and they hung up on me. (confirmed it was not my phone by calling Tried to get service done, called them twice, both times their phone was all static and they hung up on me. (confirmed it was not my phone by calling a friend.) Called directly to service and left a voicemail (aswell as doing the online text option). I only got a reply about 7 hours later after I had purchased the supplies and did the work myself. Thanks for not helping me when I needed it Ford Country. More