Ford Country

Total Satisfaction From the finding of my car on line to dealing with the Internet sales representative (Cathy Rios) along with the staff of Ford Country, my experience From the finding of my car on line to dealing with the Internet sales representative (Cathy Rios) along with the staff of Ford Country, my experience was total and complete satisfaction. I highly recommend the folks at Ford Country in Henderson, NV for your auto needs. Thomas J Przestwor More

Bait and Switch Dealership The only reason I’m giving one star at all is because their sales person Dee is great I enjoyed talking with him. They advertised a Ford F-150 at a ce The only reason I’m giving one star at all is because their sales person Dee is great I enjoyed talking with him. They advertised a Ford F-150 at a certain price all over the internet. I convinced myself to go take a look at it. They let me inspect it and even take it for a test drive. Was pretty pleased with what I found so I was prepared to sit down and talk about buying it. Once we did that, after waiting a few minutes I was told that the vehicle was already sold. So why would you let me waste 3+ hours of my time looking at it? Meanwhile the very next day, I’m looking on the internet and it is STILL being advertised and at an even LOWER price than before. Classic Bait and Switch dealer. I wouldn’t trust these people with my French fries. Never again and I’m telling anyone who asks me in Vegas to avoid the xxxx out of this place. Dishonest trickery. More

Great customer service from Cathy and Mike Mike and Cathy made our buying experience smooth and no pressure, giving us several options and ample of time to choose the vehicle that we wanted. Ca Mike and Cathy made our buying experience smooth and no pressure, giving us several options and ample of time to choose the vehicle that we wanted. Cathy explained everything about the vehicle and made sure that we left the dealership happy and satisfied! Thank You to both of you!!!! More

Always a great experience Marvin is an awesome salesman and is always willing to help in what ever way her can and I will continue to recommend Ford country to anyone who is in Marvin is an awesome salesman and is always willing to help in what ever way her can and I will continue to recommend Ford country to anyone who is in the market for a new car. Thank you More

Simple A special "shout out" to Ford Country for making my F150 purchase easy and enjoyable. Cathy Rios was very helpful and respected my time. The sales m A special "shout out" to Ford Country for making my F150 purchase easy and enjoyable. Cathy Rios was very helpful and respected my time. The sales managers were friendly and engaging and finance was simple. More

Over 10 years Been buying/leasing for over 10 years. John Makinnis was and still is the best on the block. Saturday was no exception although John was busy with oth Been buying/leasing for over 10 years. John Makinnis was and still is the best on the block. Saturday was no exception although John was busy with other customers (good for you John) he set us up with the next best thing, thank you Chad. More

Worst ever. Liars Dropped my F350 off on with appointment. I was told it would be worked on immediately and Jodi would take 15 hours, 2 days. On Wednesday the service w Dropped my F350 off on with appointment. I was told it would be worked on immediately and Jodi would take 15 hours, 2 days. On Wednesday the service writer, Jared told me it wouldn't be done until Thursday or Friday. Thursday I called and Jared said a technician was working it and he would call me around noon to let me know when it would be done 1:30, no call. After leaving numerous messages with service manager and customer service representative, CS finally called. She was no help so I told her I wanted to talk to GM. He called and told me the diesel technician was two weeks behind, that my truck had not been touch and they didn't have the tools to even do the work I needed done. My truck is 2000 F350. The service writer, Jared out right lied to me earlier and had been the whole time they had my truck. I am picking it and taking to independent shop. Went in to pick up my vehicle this morning and they hand me a bill for almost $500 for replacing two radiator hoses and removing valve cover. When I questioned why when primary work had not been done, they zeroed the bill. Before I left I looked under the hood and hoses had not been changed. When I brought it to their attention, they said bill was a clerical error. When I told I felt they were hoping I was a "roll over" and wouldn't question th ed bill, the SM,, Mario, told me to leave. More