Ford Country

Lou Pelekai was wonderful. He was very personable and explained everything that was done and needed to be done in the future. He was very personable and explained everything that was done and needed to be done in the future. More

Ford Country did an outstanding job with my oil change service as usual - thank you! service as usual - thank you! More

Kevin was courteous and went beyond expectations, his great service afforded me to go from inquiry to purchase in less than 48 hours, and always answered my questions. Flying in to take delivery, I was a great service afforded me to go from inquiry to purchase in less than 48 hours, and always answered my questions. Flying in to take delivery, I was able to get picked up from the airport, and when we got to the dealership everything was already prepared adoring me to get in and out In far less time than I’ve experienced elsewhere. The entire team that worked in my purchase went above and beyond. More

Excellent service. Even though, I had to wait two hours, the wait was very welcoming and comfortable. You will be my service provider going forward. Even though, I had to wait two hours, the wait was very welcoming and comfortable. You will be my service provider going forward. More

Ford Country takes such good care of us. We trust are vehicles in their hands. Jose Valdavia & Victor in particular always take quality care of us & make us feel comfortable in returning. We trust are vehicles in their hands. Jose Valdavia & Victor in particular always take quality care of us & make us feel comfortable in returning. More

My salesmen, Marvin and Eric were the best, made my order and purchase veyry easy. Parts was very helpful. this is mt 3rd purchase with this francise. and purchase veyry easy. Parts was very helpful. this is mt 3rd purchase with this francise. More

Ford Country makes the purchase and maintenance process painless, which is much appreciated. Every interaction has been a positive experience. painless, which is much appreciated. Every interaction has been a positive experience. More

I have to say, Kevin Clyde is a 'one in a million' sales/leasing consultant. I went down the path of the 'pre-order' when obtaining a new vehicle [truck] almost required the down payment/order proces sales/leasing consultant. I went down the path of the 'pre-order' when obtaining a new vehicle [truck] almost required the down payment/order process. Kevin was there the whole way assisting with initial configuration decisions, order placement and then gave me bi-weekly status updates for the entire 8 month process. He makes himself available for calls/messages, is quick to respond and NEVER gives off that 'sales' vibe that can be so off-putting. Why, I think it is because Kevin Clyde genuinely cares about his clients. He has won me over and will be my only consultant for as long as he decides to work there. Side thought...Ford Country ought to seriously consider having Kevin mentor any new staff so he can show them how to 'do it right'. [My $.02] Thank you for everything Kevin! More

The employees were very courteous and friendly. They provided excellent service as well as a complementary car wash. They provided excellent service as well as a complementary car wash. More

Mr. Schwan was was very kind, a few hiccups and some miss communications occurred. Overall I’m pleased. Not asking me if they could use a picture of me, including attached to this review ( I opted to not att communications occurred. Overall I’m pleased. Not asking me if they could use a picture of me, including attached to this review ( I opted to not attach it) I absolutely loathe. Using my Ford points to (save me) $250.00 on a 93k bill is absurd, and was not communicated to me until I called to inquire as to why they had been converted to a maintenance plan. I reside out if state, though everyone I spoke with stated they sell to out of state all the time, that was the excuse given for the lack of communication about the points ( it’s the principle not the value). More