Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Such a great team to work with! I can't say enough about how great we have been treated by Sherri Anderson. We love her so much that our family has purchased 7 vehicles from her over I can't say enough about how great we have been treated by Sherri Anderson. We love her so much that our family has purchased 7 vehicles from her over the last 3 years. She cares! Hands down the best car purchasing experience ever. Every time! More
Fantastic Service Frank and Rebecca killed it! They got us everything we wanted and more. They are also both extremely personable. I would recommend them to anyone! Car Frank and Rebecca killed it! They got us everything we wanted and more. They are also both extremely personable. I would recommend them to anyone! Car dealerships are usually an exhausting, miserable experience, but they did everything their power for it to be pleasant. They weren't overly pushy, but made sure we didn't walk out on a great deal. Scott in finance also went above and beyond for us. Thank you all so much! We couldn't be happier with our 2019 Ford Escape! More
Overall, best new-car buying experience ever! In late April 2019 we purchased our new Mustang GT/CS from Ford Country. Not only was it the most pleasant new-car buying experience ever, but now so In late April 2019 we purchased our new Mustang GT/CS from Ford Country. Not only was it the most pleasant new-car buying experience ever, but now some four months later, our Salesman Mike K., continues the experience with his excellent customer care and follow up service! More
New purchase F350 Had to trade in my f250 for a f350. The deal we made was very fair and seamless. No high pressure upsale or games. Mike our sales guy went above and Had to trade in my f250 for a f350. The deal we made was very fair and seamless. No high pressure upsale or games. Mike our sales guy went above and beyond and was Very instrumental in insuring that everything was smooth . I would highly recommend this dealership and especially the sales team. More
Ford country My husband was looking for a F450 we had contacted several dealers in town but they weren’t willing to work with us so we contacted Ford county they h My husband was looking for a F450 we had contacted several dealers in town but they weren’t willing to work with us so we contacted Ford county they had the truck he wanted and so we went there and within 3 hours we were out the door with his truck smiling from ear to ear Thank you Ford country and Frank Luciano for your wonderful experience and great service More
I only shop here! As car dealerships go, this is the best! I only shop here and get my auto service at Ford Country! They are friendly, kind and quite knowledgeable. As car dealerships go, this is the best! I only shop here and get my auto service at Ford Country! They are friendly, kind and quite knowledgeable. Eric is the best! More
Very happy F 150 owner The dealership itself is outstanding, the first salesman that I was talking with wasn’t the best, but the Sales Manager turned that around fast. The dealership itself is outstanding, the first salesman that I was talking with wasn’t the best, but the Sales Manager turned that around fast. More
Friendly and efficient experience Frank was very helpful and patient when test driving vehicle. He was very upfront with the price and not pushy at all. He was also very knowledgeable Frank was very helpful and patient when test driving vehicle. He was very upfront with the price and not pushy at all. He was also very knowledgeable about the vehicle. More
Do NOT take your vehicle here Absolutely DO NOT take your vehicle here for service or purchase a vehicle from this dealership. I have a 2015 Edge that I recently dropped off to hav Absolutely DO NOT take your vehicle here for service or purchase a vehicle from this dealership. I have a 2015 Edge that I recently dropped off to have repairs done on my power sunshade. When I brought the vehicle in, the sunshade would open and retract but would leave a small 1" gap on the right side. After getting it "diagnosed" the service department said that it would NOT be covered under the $4000 Ford Extra Protection plan I purchased. They told me that the repairs would cost me $9000. I told them I would take the car someplace else and when they brought it to me the sunshade was completely off the track and covered in black fingerprints and grease. And now the sunshade doesn't retract at all! They completely broke the clip on the left side of the sunshade and are now refusing to repair it and at least return the vehicle to the same condition in which I dropped it off. I called to speak to John Childs the service manager. They are not accepting any responsibility for destroying my sunshade or for their absolute negligence and destruction of my vehicle. I asked for his manager's name which he refused to give me. When I asked him for the number to their legal department he told me if I had an attorney they could go figure it out. The vehicle only has 28,000 miles on it and under no circumstances should the service department be allowed to cause damage to your vehicle and then say they are not responsible. My attorney has advised me to not remove the vehicle from their possession until ligations are complete leaving me without transportation and a car that I paid $50,000 for. Do NOT buy a Ford! Do NOT take your vehicle here! Do NOT purchase their bogus Extra Protection plan as they will find loopholes not to cover the necessary components. I guess when the service advisor Daniel Lopez says I own a Jeep because I see all the Fords that come through the service department here we should all take notice! Oh and btw, I've placed 2 calls to Mario Hernandez, the Customer Relations Manager and was told he would call me back. It's been 4 days and still haven't heard from him. More
Good service So far since I've been coming and buying my car ther , this is great atmosphere, great people and good customer service , people here treat you with k So far since I've been coming and buying my car ther , this is great atmosphere, great people and good customer service , people here treat you with kindness and far most they go The extra mile for you, Thank you guys More