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Ford Country
Henderson, NV
1,484 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Welcome to Ford Country
Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs.
Ford Country offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,484 reviews
October 25, 2019
Extremely Poor Customer Service in Service Department Just had the Service Manager, Mario Hernandez, tell me to “pick up my car, they will not provide service to me”. This happened after I voiced my disp Just had the Service Manager, Mario Hernandez, tell me to “pick up my car, they will not provide service to me”. This happened after I voiced my displeasure when they told me they were backed up and would probably not get to my vehicle until the next day. They were backed up from the previous day and when I told them a phone call would have been nice the service advisor told me nearly all of their service appointments took two days. This is an appointment that was scheduled in July for a Ford Safety Recall and October 24th was the earliest they could provide the service. The service recall letter stated the repair was less than one-half day and when I made the appointment no one told me otherwise. I have been a Ford owner for several years and have never experienced such a rude and calloused attitude from a service manager. More
by Ron
Employees Worked With
Other Employees :
Alisha McCormick Extremely polite and professional.
October 25, 2019
Louis DeFalco Great team, great experience and looking forward to the service and relationship after the sale...so far there has been great communication and hope i Great team, great experience and looking forward to the service and relationship after the sale...so far there has been great communication and hope it continues More
by Louis DeFalco
Employees Worked With
Kelly Henderson, Antonio Martinez
October 24, 2019
Amazing staff and very welcoming atmosphere Our experience with Ford Country, buying our Edge was amazing. First we have always loved their community events, santa, easter bunny, etc. But th Our experience with Ford Country, buying our Edge was amazing. First we have always loved their community events, santa, easter bunny, etc. But this was our first time on the car side. We came in knowing what car we wanted and Brandon Was amazing. He didnt try to show us 'other options' or give the run around. They worked with us and made the car we wanted happen. Ford Country took the time to listen and keep trying until us 'the customer' were happy and not just to sell a new car. Thank you FORD country. More
by Girlsweet
Employees Worked With
Scott Gilmore, Brandon Brown
October 20, 2019
Satisfaction My experience when I bought my car at Your Dealership it was complete by the associate in sales that attended on Me , He was tops and I appreciated to My experience when I bought my car at Your Dealership it was complete by the associate in sales that attended on Me , He was tops and I appreciated totally. More
by Elizabeth C Sapien
Employees Worked With
Jason DeDiego
October 18, 2019
Thoughtful, Patient, Listened to What I Wanted Went in because my wife told me that we needed a truck, I wasn’t about to argue. Frank helped me find a model with 6 seats, which I was happy about. T Went in because my wife told me that we needed a truck, I wasn’t about to argue. Frank helped me find a model with 6 seats, which I was happy about. They were very patient and listened to what I wanted. Psyched on the new truck and the many adventures to come. More
by cpeirce
Employees Worked With
October 18, 2019
Got the vehicle we wanted at the price we wanted! When we called Ford Country they had a the vehicle we wanted in two different colors to choose all ready for us to inspect and test drive. Frank was k When we called Ford Country they had a the vehicle we wanted in two different colors to choose all ready for us to inspect and test drive. Frank was knowledgeable and friendly to work with. Frank and the finance department were also efficient at closing the deal and finishing the paperwork. We would recommend this dealership to anyone! More
by Lynda
Employees Worked With
October 17, 2019
Excelente servicio me gusto mucho el servio y el precio que me dieron buen trato un servicio en español me gusto todo de aqui y lo recomiendo me gusto mucho el servio y el precio que me dieron buen trato un servicio en español me gusto todo de aqui y lo recomiendo More
by yoan.palacio@gmail.com
Employees Worked With
October 17, 2019
Greatest Service!!! Frank was not only helpful but wouldn’t give up till my satisfaction was met to finding the perfect car I wanted. I really appreciate that he really t Frank was not only helpful but wouldn’t give up till my satisfaction was met to finding the perfect car I wanted. I really appreciate that he really took the time and showed me every option possible and not only that, he also listed the specs that came in the car that came in handy in helping me choose the car that fits me. Also Kelly was the best she was very thorough before signing each form and also mentioning every single benefit possible that can apply with my car. They both just really care about ones satisfaction and I can proudly be confident and recommend others to this dealership! More
by Miguel Sanchez
October 17, 2019
Fabulous sales person, ( Marvin Gomez) Marvin was courteous, professional and honest. He is the best sales person we have ever worked with. He explained all options, offered financing solu Marvin was courteous, professional and honest. He is the best sales person we have ever worked with. He explained all options, offered financing solutions, as well as offering and explaining all features available for the vehicle More
by Carebear78
Employees Worked With
Scott Gilmore, Marvin Gomez
October 13, 2019
Hardworking and trustworthy We were looking to trade out my old Hyundai for a newer used van or truck. Brad and Ed worked very hard to,'see that we found what we were looking for We were looking to trade out my old Hyundai for a newer used van or truck. Brad and Ed worked very hard to,'see that we found what we were looking for and within our budget.🙂 More
by Bunnyhop
