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Ford Country

Henderson, NV

4.6
1,484 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV. Welcome to Ford Country Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs. Ford Country offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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280 N. Gibson Rd.

Henderson, NV

89014

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Showing 1,484 reviews

December 28, 2019

2019 F-150 SuperCrew 4x4 Ford Country and salesman Chad have been nothing but great to work with in regards to us purchasing our Ford F-150 never had any pressure with Chad or More

by azauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wellborn
Jan 17, 2020 -

Ford Country responded

We are so happy to hear your purchase of your new truck went very smoothly with Chad! If you ever need anything in the future, please don't hesitate to reach out! Safe Travels!

December 27, 2019

New car exp Car purchase was very professional and pleasing. Kenneth and frank were very knowledgeable and polite. There was no hard sell and pressure and I enjoy More

by Daileywilliam773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Chapman
Jan 17, 2020 -

Ford Country responded

Thank you so much for allowing Ford Country to earn your business! We are happy to hear Kenneth and Frank were able to provide you with everything you needed! Congratulations!

December 23, 2019

Was sold a car with a cracked windshield without my knowledge. The dealership said they would pay for it after I showed them proof that it was cracked at time of purchase . No action has been done yet More

by tylerfroehlich00
Recommend Dealer
No
Employees Worked With
Kelly Henderson, John Macinnis, Kenneth Chapman
Jan 03, 2020 -

Ford Country responded

Hello Tyler! I just spoke with John Macinnis and he informed me that your windshield has been taken care of. If there's anything I can do to assist you, please do not hesitate to reach me directly at 702-558-8002 or at skoon@fordcountrylv.com Thanks! Sincerely, Sean Koon Director of Guests Experience 702-558-8002 skoon@fordcountrylv.com

December 22, 2019

my first ford. nice people, good location, good selection of cars & trucks, & used cars. no stuffiey rooms to wait in. clean bathrooms, nice cafe to eat at or jus More

by kirkgilmore9494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Ford Country responded

Thank you Kirk for your wonderful review! We appreciate you taking your time to give us feedback! We will be sure to share your praise with the team!

December 20, 2019

Couldn't have gone any smoother. I came to the dealership looking for a car on a budget and they had exactly what I was looking for. One test drive and I was hooked. Marvin was extrem More

by Kevin Salonga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Gomez
Jan 17, 2020 -

Ford Country responded

Thank you for your kind words and congratulations on your new vehicle! We value our customers and we look forward to seeing you on your next visit. Take care!

December 20, 2019

I Bought my first Ford in 1979. I currently have 5 Ford’s in the “Fleet” (My kids cars) I have always loved Ford’s innovative designs and the quality of their vehicles. I don’t think anyone makes a better ve More

by Jmedlicott
Recommend Dealer
Yes
Employees Worked With
Dauda "D" Kamara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Chapman
Jan 17, 2020 -

Ford Country responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 20, 2019

They went above & beyond to find the right vehicle for me. Tony Alaya was my brother's salesman for his 2019 Expedition and my brother recommend him to be my salesman. He went all out to make sure to find me More

by dottiemagel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alaya was my salesman, and should be commended for his exceptional treatment of my buying experience., Kelly Henderson
Jan 17, 2020 -

Ford Country responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 18, 2019

Easy choice and great experience We were helped by a great, low pressure salesman, Frank. He answered every question we could think of and helped us through the lengthy process. Kel More

by janc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Henderson
Jan 17, 2020 -

Ford Country responded

Thank you so much for your amazing review! We are pleased to hear Frank and Kelly were able to handle all your needs in a timely manner! We look forward to seeing you again soon!

December 16, 2019

I Will Never Ever Go To This Place Again The first time I went there was to get an oil change on my daughters Ford Fiesta - No problems. The second time I went there to check the airbag ligh More

by jcurila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Lopez, Maintenance Manager
Dec 17, 2019 -

Ford Country responded

Hello, We are sorry to hear about your experience during your last visit here. Please reach out to our Service Guest Relations Manager, Kirsten K. at kkaylor@fordcountrylv.com or 702-558-8083 and see if there is anything we can do to resolve this for you. Safe travels!

Dec 17, 2019 -

jcurila responded

You guys always respond with the same answer: "We are sorry to hear about your experience during your last visit here. Please reach out to our Service Guest Relations Manager, Kirsten K. at kkaylor@fordcountrylv.com or 702-558-8083 and see if there is anything we can do to resolve this for you. Safe travels!" You never publicly acknowledge what you have done to resolve the issue. A call to you would be a total waste of my time, You have more bad reviews here, don't you think it's about time you get it together,.

December 15, 2019

Ford Country Legacy Ever since I had moved in Nevada about 9 years ago and being a true die hard fan of Ford vehicles, I had to find a dealership to match. I am a loyal c More

by islanderz818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten and Enrique from Service Dept, Dan Mahoney, Kelly Henderson, Kevin Clyde
Dec 17, 2019 -

Ford Country responded

Thank you so much for your wonderful review! We greatly value your loyalty! We are pleased to hear Kelly, Dan, Kevin, Kirsten, and Enrique all helped make your experience here a great one! We look forward to serving your needs in the future!

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