Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Robert is a wonderful salesman, excellent customer service...thank you for everything. Keep the good work and for sure me and my family are coming back service...thank you for everything. Keep the good work and for sure me and my family are coming back More
Sherri Anderson was great and created a little magic to get me out of a older model Ford. She was a great listener and along with Kelly Henderson in finance I Am able to remain a happy Ford owner. get me out of a older model Ford. She was a great listener and along with Kelly Henderson in finance I Am able to remain a happy Ford owner. More
Frank is everything you can ask for in a sales rep. He is personable and knows his business and isn’t pushy. And a fellow transplant from Chicago to Vegas! Thanks Frank! personable and knows his business and isn’t pushy. And a fellow transplant from Chicago to Vegas! Thanks Frank! More
Great customer service! Highly recommend the whole team here at Ford. Marvin was great! Helped me find my dream car and made sure the process was smooth and easy. here at Ford. Marvin was great! Helped me find my dream car and made sure the process was smooth and easy. More
Luis Vazquez is an exceptional person to work with, he was very attentive helped us on everything that we needed and he went above and beyond. He was super friendly and I would definitely recommend him to was very attentive helped us on everything that we needed and he went above and beyond. He was super friendly and I would definitely recommend him to anyone that is looking for a car. More
I gotta say Luis is the best. I can’t speak anymore highly about him or the rest of the staff at Ford Country. Luis has gone above and beyond for my family and I. First class act all the way highly about him or the rest of the staff at Ford Country. Luis has gone above and beyond for my family and I. First class act all the way More
Luis filled in for Frank and was very professional. I was disappointed in Frank. We had an apt on Friday for a specific truck and follow up on Saturday to close the deal. When I got there, the truck had been disappointed in Frank. We had an apt on Friday for a specific truck and follow up on Saturday to close the deal. When I got there, the truck had been sold. So everything a planned on went out the window and Luis had to deal with that situation. I was very close to leaving and really feel a bit set up. The ultimate deal includes a bed liner and step rails. I was told I would receive a call today but did not. Not off to a good start after dropping over $30k on a new truck More
My experience with Ford Country was very positive. I'd been looking for a used, but late model (2018+) Honda Odyssey for a few weeks in Northern Utah (stupid idea if you are familiar with the demographics been looking for a used, but late model (2018+) Honda Odyssey for a few weeks in Northern Utah (stupid idea if you are familiar with the demographics of Utah and the typical family size). Odysseys and similar family trucksters can often be in short supply. The best deal I found for price, mileage, and options led me to their ad even though they are over 400 miles away. The deal was a significant savings, more than enough to pay for a plane ticket and then some. My salesman Frank Luciano worked with me over phone and text as I went to my bank near home to get a loan and secure funds which was done quickly (shoutout to America First Credit Union). This sent me flying from Salt Lake to Las Vegas where my salesman drove into town to pick up my lost xxx at the airport (I've never used McCarran except for layovers). Frank and I began talking around 8 am, we had the deal worked out, I got my loan, flew, did the paperwork at the dealership, and drove 6+ hours back home all in a single day (okay, it was a few hours into the am on the next day)! It was pretty amazing. At the dealership it took a bit longer than I'd have liked, but I know that they were busy, and I just had to wait. They provided drinks, snacks, and air conditioning (it was 116 outside according to the Odyssey). There was also a mixup with some paperwork, but Frank went out of his way to make it right. He was top-notch all the way through even texting and calling outside of business hours! Oh, and I love the car! More
Recently purchased a 2020 Ford Explorer Platinum from Luis. Great car and he has gone above and beyond to help me out, and still continues to strive for excellence. Great customer service Luis. Great car and he has gone above and beyond to help me out, and still continues to strive for excellence. Great customer service More
Ford country was an unexpected refreshment of service a dealership that makes deals work not just for their own favor but also with the buyers needs in mind. I’ve been to and from almost every dealer in Ve dealership that makes deals work not just for their own favor but also with the buyers needs in mind. I’ve been to and from almost every dealer in Vegas and everyone is helpful but none were as genuine and honest as Ford country. Thank you Luis Vazquez for making it happen. More