Ford Country

After being told they would put the car on a 48 hour hold so I could get my down payment and financing in order only to call back Monday for the purchase order and be told they sold the car out from under me so I could get my down payment and financing in order only to call back Monday for the purchase order and be told they sold the car out from under me. This After they hit my credit With a hard inquiry. More

I love my new Bronco Sport! And all the staff made the process so smooth to get it! Frank helped me the entire time and was extremely helpful and very nice since the moment I walked in until I was ready t process so smooth to get it! Frank helped me the entire time and was extremely helpful and very nice since the moment I walked in until I was ready to drive off the lot! He was awesome! Kelly in finance was also fantastic with setting me up and with answering all my questions! Thank you Ford Country! More

Get rid of Mario as the head of the Service Department. He talks down to customers and makes poor decisions. They retaliate when they hear something that they don’t like or you say you’re going to complain He talks down to customers and makes poor decisions. They retaliate when they hear something that they don’t like or you say you’re going to complain about something they are doing. More

Total BS. Lying has been perfected at this business. I feel sorry for the few good employees that work here. I've bought a new 2017 and2020 vehicle here.........doesn't really matter. feel sorry for the few good employees that work here. I've bought a new 2017 and2020 vehicle here.........doesn't really matter. More

Friendly and professional service ... no huge hassles, easy process ... would recommend to others. They have good safety precautions in place as well when it comes to COVID. easy process ... would recommend to others. They have good safety precautions in place as well when it comes to COVID. More

Everyone was really nice and friendly. Price was fare. Everyone was fast and efficient. Was a good experience all around. Thanks you very much. Parker family. Everyone was fast and efficient. Was a good experience all around. Thanks you very much. Parker family. More

The dealership left me with the impression that they will be fair with you if you are fair with them. I will refer my friends. be fair with you if you are fair with them. I will refer my friends. More

Service Dept...took my 2020 Super duty diesel for oil, check up didn't fix recalled item said didn't have time, no wash after I said yes to wash.service person rude check up didn't fix recalled item said didn't have time, no wash after I said yes to wash.service person rude More

INCREDIABLE CUSTOMER SERVICE STILL EXISTS! FRANK GOES ABOVE AND BEYOND! MY REFERRED FRIEND{S} HAVE ALL AGREED! 2ND SUV PURCHASED! HIS TEAM IS AWESOME COWORKER KENNETH SHARED FRANK HAS LOT'S OF LOYAL CUST ABOVE AND BEYOND! MY REFERRED FRIEND{S} HAVE ALL AGREED! 2ND SUV PURCHASED! HIS TEAM IS AWESOME COWORKER KENNETH SHARED FRANK HAS LOT'S OF LOYAL CUSTOMER'S! WHY WOULDN'T HE EVEN PICKING ME UP FROM AIRPORT IN HIS PERSONAL VEHICLE! THAT'S DEDICATION! More

An exceptional experience. After 3 yrs of waiting our baby Bronco is here. Kevin was wonderful and we will recommend him and this dealership to anyone who is looking car. He was there from our internet baby Bronco is here. Kevin was wonderful and we will recommend him and this dealership to anyone who is looking car. He was there from our internet request for a test drive in November 2020, to test drive, to ordering, to pick up yesterday. He kept us posted on all progress and was knowledgeable of the car and it's functions. We are so pleased with this purchase and look forward to being part of the Ford Country Family. More