Ford Country

I had an excellent experience at Ford country. The person servicing my car did an excellent job and as quick as possible. His name was Danny. Thank you Danny! person servicing my car did an excellent job and as quick as possible. His name was Danny. Thank you Danny! More

Excellent service, 2 days to complete big repair of engine issue & A/C issue but wonderful experience engine issue & A/C issue but wonderful experience More

Frank was awesome! He was so helpful and patient with our entire process! Everyone at this dealership was super friendly and we appreciated Eric G. For all his help too! We are super happy with our purchase! entire process! Everyone at this dealership was super friendly and we appreciated Eric G. For all his help too! We are super happy with our purchase! Thanks again everyone! More

Marvin Gomez是一个非常耐心和乐于助人的销售人员。他 Marvin Gomez A very patient and helpful salesperson. He can help you find a car that suits you. And will provide a lot of professional advice. Let m Marvin Gomez A very patient and helpful salesperson. He can help you find a car that suits you. And will provide a lot of professional advice. Let me enjoy the car buying process More

Poor communication and interaction with customer regarding what service was completed and what actually happened Service rep was polite and courteous but the service technician wasted my time had regarding what service was completed and what actually happened Service rep was polite and courteous but the service technician wasted my time had my vehicle for 4days said everything was fine when I my vehicle for a test drive it wasn’t not sure if I will go back there More

Kevin Clyde was amazing to work with. We ordered an expedition and they were able to value our trade in over the phone. Living so far from everything it was super convenient. He also had our car re expedition and they were able to value our trade in over the phone. Living so far from everything it was super convenient. He also had our car ready to drive off the lot when we got there. 1 hour experience paperwork included! 10 out of 10! More

My sales rep. Was Kevin Clyde. Kevin did a great job on my internet sale. He kept me up to date, advised well and was always there to answer questions or concerns. His follow-up was as it should be. I wa my internet sale. He kept me up to date, advised well and was always there to answer questions or concerns. His follow-up was as it should be. I was disappointed with the time it took to get the deal finalized and me on the road. I did not appreciate the Ford extended warranty being pushed as hard as it was. I was in sales for 40 years and know the game. When I said NO it should have ended. Took a while to get to the final paperwork to my county DMV, but it all worked out. More

Made an appointment for service, just needed an oil change after road trip vacation. When I got there, apparently my appointment didn't get in the books, but they did accommodate me but it took 1hr 30m change after road trip vacation. When I got there, apparently my appointment didn't get in the books, but they did accommodate me but it took 1hr 30min,which she did tell me it would take awhile. They washed my car after ( I had just washed and detailed the day before) and when I got home I noticed that the passenger side of the car had grease smeared on it, that was kinda messed up. I would still go back the customer service, even with the mess up on the appointment was good. The employees are all very nice. In the end what I needed done, was done. More

Treated like I was a nobody with a 70,000 truck. Never again. Have never been treated so badly. Acted as fixing my truck that is under warranty was a problem to them then stirred me off to a rental car pl again. Have never been treated so badly. Acted as fixing my truck that is under warranty was a problem to them then stirred me off to a rental car place so that they could put me in a low budget vehicle why they kept my vehicle for three months. xxxx show is all I will say. More

Scheduling person didn’t even get up or offer me a seat to set up car date and answer my warranty questions….. I asked for at least a wipe off of my vehicle thst I brought in detailed but it had a layer o to set up car date and answer my warranty questions….. I asked for at least a wipe off of my vehicle thst I brought in detailed but it had a layer of dirt on it when they returned it. My windshield rubber edging was never addressed. Not as much was fixed as another shop recommended so I’m hopeful all that is necessary was done. And I don’t have the compressor go out again. At first I wasn’t aware I had an extended warranty so another place gave me their recommendation…… More