Ford Country

I was going here to change a lease into a purchase.The I was going here to change a lease into a purchase. The appointment was at 1pm. I left at 3pm. Took a little long in my opinion. I was going here to change a lease into a purchase. The appointment was at 1pm. I left at 3pm. Took a little long in my opinion. More

We have a 2018 Ford Edge. The service department advised us that the battery, which had died on us, was covered under our factory warranty and that Ford would have the vehicle towed to the dealership by roa us that the battery, which had died on us, was covered under our factory warranty and that Ford would have the vehicle towed to the dealership by roadside assistance. The service department replaced the battery and a service was performed the next day. Daniel Lopez was the service department advisor that oversaw the battery issue and oil change service. He was pleasant and personable to work with. He gave us a step-by-step account of how Ford would honor our warranty and towing process. He is easy to like and represents the Ford Motor Company well. Thank you. More

Service was carried out professionally and a full report was made available at pick up. However, the massive price increase was a shock! I will have to look at alternative service locations was made available at pick up. However, the massive price increase was a shock! I will have to look at alternative service locations More

My ticket writer was courteous and informative the waiting room was clean . Angelica Guevara explained the work that had been accomplished and let me know I had no problems waiting room was clean . Angelica Guevara explained the work that had been accomplished and let me know I had no problems More

Ford Country is awesome. Always great service. Service Advisor Fernando is awesome. Thanks You. I will continue to bring my truck here. Very recommended. The best Advisor Fernando is awesome. Thanks You. I will continue to bring my truck here. Very recommended. The best More

Nice service guy, helpful.Feel with such low mileage my Nice service guy, helpful. Feel with such low mileage my camera should have been pro rated. Also have had recalls and no loaner, had to rent a car. Nice service guy, helpful. Feel with such low mileage my camera should have been pro rated. Also have had recalls and no loaner, had to rent a car. More

Kevin was very knowledgeable and made the whole process seamless and easy. It was a quick transaction from start to finish. He went out of his way to find the vehicle I was wanting. Much appreciated! seamless and easy. It was a quick transaction from start to finish. He went out of his way to find the vehicle I was wanting. Much appreciated! More

Frank was so helpful, knowledgeable and I will recommend him to others. Frank stayed after hours to make sure our questions were answered and mace the purchase process quick him to others. Frank stayed after hours to make sure our questions were answered and mace the purchase process quick More

Frank was great and very patient with all of my questions and concerns! They all worked so hard and got me the car I wanted! and concerns! They all worked so hard and got me the car I wanted! More

Service was great and was done professionally. Will take my car in for service in the future. Recommend this dealership very highly. My Ford dealer my car in for service in the future. Recommend this dealership very highly. My Ford dealer More