Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Told 1.5 to 1.75 hrs to do service. Took 2.5 hrs. Tech or driver left their water bottle in car. Driver asked if I wanted the dripping wet car they washed dried off??? Told him to never mind as I was over .5 driver left their water bottle in car. Driver asked if I wanted the dripping wet car they washed dried off??? Told him to never mind as I was over .5 hrs late now for my next appt. Wouldn’t be so bad, but I specifically asked how long this would take as I had other commitments. Not happy!!! More
Kevin Schwan is the best salesman I’ve work with great communication with me throughout my bronco 2.7 sas order I will be ordering another vehicle f150 lighting when the ordering bank opens up final thing communication with me throughout my bronco 2.7 sas order I will be ordering another vehicle f150 lighting when the ordering bank opens up final thing I want to say if I moved to another state I would still do my order through Ford county More
Everyone was very professional!In and out quick for oil Everyone was very professional! In and out quick for oil change and new battery. They have an excellent service department. Everyone was very professional! In and out quick for oil change and new battery. They have an excellent service department. More
Service person was friendly enough, I believe it was Jose. Reason I wouldn't recommend Ford Country is I wanted a complete inspecion with all fluids changed, which was mostly done. I spent $1950 and the Jose. Reason I wouldn't recommend Ford Country is I wanted a complete inspecion with all fluids changed, which was mostly done. I spent $1950 and they could not top off washer fluid for that kind on money I would thnk everything would have been checked and completed. I will go somewhere else next time and not recommend Ford Country. Mustang Sally's had good breakfast though. More
Great service, accomplished work very quickly, great employees. When using that “quick lane”, if additional service is needed, don’t really like having to schedule another service appointment employees. When using that “quick lane”, if additional service is needed, don’t really like having to schedule another service appointment More
I recently went to Ford Country in Henderson to see I recently went to Ford Country in Henderson to see about trading in my 2019 F150 for a 2021 F150. This was my second dealership, as I walked out of I recently went to Ford Country in Henderson to see about trading in my 2019 F150 for a 2021 F150. This was my second dealership, as I walked out of the first place because they would not work with me on the price of the new truck or the value of my trade-in. I was standoffish at first, but the sales agent, Raul Valles, did a great job to make me feel comfortable, and ensured me they would work with me on both ends of the potential buy-sell. Raul was very friendly and walked me through the entire process on how they approached my trade-in value as well as showing me all the options on the next vehicle. He was a true professional and kept a great attitude the entire time. In the end, they worked with me on the price of the truck I wanted to purchase and also on my trade-in value. I can say I definitely recommend using them for your vehicle needs. Great job. More
Have been using Ford Country since I moved here in 2011. Always courteous and friendly. Service department and mechanics are tops. Would highly recomend them to anyone. Always courteous and friendly. Service department and mechanics are tops. Would highly recomend them to anyone. More
ordered my mach-e in April, Got it Nov 26. Closing the transaction was easy, got a reasonable trade in value. So far after sale has been good, Tech expert spent a lot if time setting us up and getting st transaction was easy, got a reasonable trade in value. So far after sale has been good, Tech expert spent a lot if time setting us up and getting started and we will be spending more time with him. Haven't dealt with them a lot yet so can't say how good or bad they are, but so far its been pretty good. Only complaint was almost no communication from the original order until its arrival. I sent several e-mails with questions or for a status update and all but 2 instances got no reply or even acknowledgement. More