Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Finance department never return my calls after multiple attempts to reach them.Unacceptable customer service for this occur. Even after asking to speak with a manager I kept getting no response. I eventua attempts to reach them.Unacceptable customer service for this occur. Even after asking to speak with a manager I kept getting no response. I eventually talked to someone in finance and he said he would call me later but never did. Something went wrong with my paperwork on the purchase of my leased buyout. Multiple people drop the ball. Thank you ford dealership for your commitment to having worst customer service. More
Was lovely, worked with us, very accommodating, nice and Rudy and Frank worked with us in a professional and respectful manner Rudy and Frank worked with us in a professional and respectful manner More
5th vehicle I have purchased here and will return again. They have been courteous and efficient throughout the transactions. They have been courteous and efficient throughout the transactions. More
Told 1.5 to 1.75 hrs to do service. Took 2.5 hrs. Tech or driver left their water bottle in car. Driver asked if I wanted the dripping wet car they washed dried off??? Told him to never mind as I was over .5 driver left their water bottle in car. Driver asked if I wanted the dripping wet car they washed dried off??? Told him to never mind as I was over .5 hrs late now for my next appt. Wouldn’t be so bad, but I specifically asked how long this would take as I had other commitments. Not happy!!! More
Kevin Schwan is the best salesman I’ve work with great communication with me throughout my bronco 2.7 sas order I will be ordering another vehicle f150 lighting when the ordering bank opens up final thing communication with me throughout my bronco 2.7 sas order I will be ordering another vehicle f150 lighting when the ordering bank opens up final thing I want to say if I moved to another state I would still do my order through Ford county More
Service person was friendly enough, I believe it was Jose. Reason I wouldn't recommend Ford Country is I wanted a complete inspecion with all fluids changed, which was mostly done. I spent $1950 and the Jose. Reason I wouldn't recommend Ford Country is I wanted a complete inspecion with all fluids changed, which was mostly done. I spent $1950 and they could not top off washer fluid for that kind on money I would thnk everything would have been checked and completed. I will go somewhere else next time and not recommend Ford Country. Mustang Sally's had good breakfast though. More
Everyone was very professional!In and out quick for oil Everyone was very professional! In and out quick for oil change and new battery. They have an excellent service department. Everyone was very professional! In and out quick for oil change and new battery. They have an excellent service department. More