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Ford Country

Henderson, NV

4.6
1,491 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV. Welcome to Ford Country Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs. Ford Country offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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280 N. Gibson Rd.

Henderson, NV

89014

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Showing 1,491 reviews

January 29, 2022

Paid for oil change and tire rotation plus other included services. Tires were not rotated nor inflation checked. I mark tire location and inflation beforehand to verify work is done. What else did they not More

by TruckDude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dani Lopez Rodarte
Jan 31, 2022 -

Ford Country responded

Hi , we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (702) 558-8002 at your earliest convenience and we will do our best to resolve this with you.

January 28, 2022

Had a great experience purchasing our new vehicle. The Sales team were very helpful and friendly. No hassle purchasing More

by Jeckarepp1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luciano Abujasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in sales, Erik in sales
January 28, 2022

Second time in for service in same week for same issue. Ended up waiting almost five hours second time around without word. Work that needed to be performed was not involved or difficult. Disappointed and More

by gospel-eagles.0w
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service-Cody
Jan 29, 2022 -

Ford Country responded

Hello ,My Name is Tim Duncan i appreciate you taking the time to leave us this feedback. I would like to have a better understanding about your experience. Please reach out to me at (702) 558-8002 at your earliest convenience and i will do my best to resolve this with you.

January 27, 2022

Got the part I needed quickly and got the job done. Service advisors need to be better about answering their phones. Cashier was overwhelmed and had to track down my paperwork. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
January 26, 2022

Friendly people kept me informed of car status while the vehicle was in the shop For a first time user of the facility it was a welcome experience More

by Rafal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 24, 2022

Frank provided excellent customer service from our initial contact. He was in constant communication, and worked with me in real time with ongoing communication in order to reach a purchase price on t More

by bradfahs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Chapman
January 24, 2022

Ford Country worked with me, and got me the buy that I was after, without hassle. More

by jlundeen76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Cruz
January 23, 2022

Took my car in for oil change and normal checkup. Got in and out quickly. Service adviser Sean was very professional and friendly. More

by mlullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Luehsenhop
January 21, 2022

Had my car serviced for an engine light. Enrique was such a gentleman and kept me I formed through the whole process. When I got my car it was clean and ran better than ever. More

by Tsdmd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
January 21, 2022

He's rude and talks downs to people. He has an "I don't care attitude ". He did what he wanted to even when we specifically asked for something else 3 TIMES! He told me in front of my wife " if you don't r More

by Ntmto777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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