Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford Country
Henderson, NV
1,506 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Welcome to Ford Country
Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs.
Ford Country offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,506 reviews
September 01, 2022
Rachel Palacio is my parts Angel! ! She was very helpful in a time I needed a very sought after part that nobody else wanted to bother with. Wish there were more people like herself wi ! She was very helpful in a time I needed a very sought after part that nobody else wanted to bother with. Wish there were more people like herself with awesome customer service skills. You rock ford countryis blessed to have some like you workingfor them!!! More
by Justin C
September 01, 2022
Amazingly friendly but “Quick Lane” for just an oil change is too long (1 hour, 40 minutes). change is too long (1 hour, 40 minutes). More
by VicMc
Employees Worked With
August 31, 2022
Attendant was very professional and helpful. My problem was handled professionally and timely. Very good experience. My problem was handled professionally and timely. Very good experience. More
by Drscoutrad
Employees Worked With
August 26, 2022
Rachel Palacio in parts is a hero of ours! !! She went above and beyond for the situation we were dealing with and made it all better! WOW is all we can say! In this day and age it is very hard !! She went above and beyond for the situation we were dealing with and made it all better! WOW is all we can say! In this day and age it is very hard to find people that go to the next level of service and she definitely did! Thanks again Rachel! More
by Rory.Crosby
Employees Worked With
Rachel Palacio
August 23, 2022
Great service writer Daniel Lopez did a fantastic job on communicating the issues with me the only problem was that I thought my additional Costing warranty would cover all parts including my driver side w communicating the issues with me the only problem was that I thought my additional Costing warranty would cover all parts including my driver side window control panel ,but Ford Warranty denied it it was a small interior repair and I paid it but not sure what the extra money I paid for warranty extension really accomplished,not really happy with FMC . More
by djohnson
Employees Worked With
Daniel Lopez
August 18, 2022
Excellent customer care. Friendly staff, comfortable waiting area they were quick on the oil change and tire rotation. I honestly don’t mind knowing I have to get work done t Friendly staff, comfortable waiting area they were quick on the oil change and tire rotation. I honestly don’t mind knowing I have to get work done there because I have had nothing but exceptional service from them. Every person I come into contact with is pleasant. More
by Marlalalala416
Employees Worked With
Oil change
August 15, 2022
Had a bad experience, however they reached out to me and we were able to get things resolved and it meant a lot that they reached out to fix the issue(s). Definitely made me change how I felt and they do we were able to get things resolved and it meant a lot that they reached out to fix the issue(s). Definitely made me change how I felt and they do care about thier customers More
by Micgerramirez
Employees Worked With
Service
August 13, 2022
Great experience. Took a long time due to Factory Backlog on Super Duty trucks, but communication was great by Frank Luciano and I was very impressed with the dealersh Took a long time due to Factory Backlog on Super Duty trucks, but communication was great by Frank Luciano and I was very impressed with the dealership overall. The price agreed to when I ordered is what I paid. Highly recommended! More
by mearndt
