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Ford Country
Henderson, NV
1,550 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Welcome to Ford Country
Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs.
Ford Country offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,550 reviews
May 04, 2011
I was very impressed with this dealership. I really wanted to buy their new f-150. But this was when Toyota was having its difficulties. I got a Tundra for the same price as the new F-150 and 0 percent wanted to buy their new f-150. But this was when Toyota was having its difficulties. I got a Tundra for the same price as the new F-150 and 0 percent financing. I couldn't argue with the numbers. I still miss my F-150 and like it better than the Tundra. They just couldn't compete on price. ((hugs)) More
by bethallyn
Employees Worked With
2
May 04, 2011
Excellent service. Great dealership. I've bought several cars from Ford Country. Sam Pizzo has always been my sales rep. He has integrity and is very honest. Mark Dilts has always taken care of my servic cars from Ford Country. Sam Pizzo has always been my sales rep. He has integrity and is very honest. Mark Dilts has always taken care of my service needs. I would hearti;ly reccomend Ford Country to anyone. More
by Joebuerry
Employees Worked With
Mark Dilts
May 04, 2011
I felt that the service department in general was not interested in servicing my vehicle until it came to the dollar amount they quoted. I could not have the work at the time and went to pick up my truck interested in servicing my vehicle until it came to the dollar amount they quoted. I could not have the work at the time and went to pick up my truck. When I arrived, I spoke to Ryan about picking it up and found out that the inspection hadn't been completed. I requested an inspection for two issues that I had with the truck. They only completed one and was not told that over the phone when a quote was given to me. I was quoted for other work and found out that one of the issues I requested hadn't been looked at yet. I had been dropped off at the dealership to pick up my truck and needed to go and pick my kids up from school. Ryan made me feel like I wasn't important and would have to wait at least a 1/2 hour just to get my truck back. I went and sat in the waiting room until the cashier called my name to pay the just under $100 diagnostic fee to get my truck. So at this point I paid $100, got a quote for things I did not ask for and half of what I did request. I would recommend the dealership to run the diagnostic for the vehicle to get to the bottom of the issue, but warn people they need to insist that the inspection is complete before picking the vehicle up. Ok, that aside, here is my input on the the other part experience. The entry into the service area is confusing. It should be clearly marked and separate from the normal maintenance area (oil changes, etc.) The sliding glass doors where the service agents are not inviting to the customer. There was no one in front of me seeking service, and I had to wait for one of them to open their sliding glass door to come and see me. They should greet you even if they are finishing up a work order or other task. This area is not customer friendly. The cashier experience was fine, they were taking my money. Next, I gave my paperwork to a valet to retrieve my truck. This person was outstanding. He was professional, friendly and provided excellent customer service. He was the highlight of a poor experience. More
by guardianslv
Employees Worked With
Ryan Elias
May 04, 2011
easy transaction, better than the bastards at Findlay Honda. Tried to hassle me when I termed the lease on my '08 Honda. Rich found me exactly what I wanted, and expedited the entire deal. You would be w Honda. Tried to hassle me when I termed the lease on my '08 Honda. Rich found me exactly what I wanted, and expedited the entire deal. You would be wasting your time if you buy anywhere else but Ford Country. More
by mims1932
Employees Worked With
Rich Ruane
May 04, 2011
I have purchased 6 new Ford Trucks and 2 new Ford cars from Ford Country over the years and have always found the sales staff eager to please, friendly, attentive, and business-like. I especially enjoy de from Ford Country over the years and have always found the sales staff eager to please, friendly, attentive, and business-like. I especially enjoy dealing with Elie LaRage, who I find very helpful. Also, I have developed an excellent relationship with Bill Mahoney in the service department. I find Bill to be friendly and always available with good advice on how to keep my Ford Products running perfectly. I do and will continue to recommend Ford Country to my friends and business associates as I am proud of the Ford Company and applaud your quality and continued success. Thank you, Ralph Durgin More
by ralph durgin
Employees Worked With
Elie LaRage and Bill Mahoney
May 03, 2011
When I shopped for a new car, I narrowed my choices to 3 brands/models -- the Ford Fusion and 2 foreign-made competitors. I then visited several dealerships in order to test drive at least 1 version of eac brands/models -- the Ford Fusion and 2 foreign-made competitors. I then visited several dealerships in order to test drive at least 1 version of each of the 3 choices. Sherri and other empoyees of Ford Country were the deciding factor because of their willingness to work with me throughout my rating process; as well as their willingess to honor a newspaper ad that seemed to contain a pricing mistake that favored the customer. Sherri continues to be willing to spend a few minutes with me whenever I visit the dealership for any reason; and all other Ford Country employees with whom I interact are always friendly and courteous. More
by lvtomh
Employees Worked With
Sherri Anderson
May 02, 2011
From buying my new 2010 mustang in Dec 2010 to the current service visits everytime I go to Ford Country my experience is a 10+. My car is so dependable I only go for oil changes and routine maintenan current service visits everytime I go to Ford Country my experience is a 10+. My car is so dependable I only go for oil changes and routine maintenance. So much better than the vehicle I was leasing. I was constantly in the serice department and it was 1000% more expensive and they were not always so nice. The staff at Ford Country is awesome every time. Everyone is kind, helpful and friendly. The prices are reasonable and service is stellar. If you want a great car LOVE MY MUSTANG go to Ford Country! They are the very best. Top Notch. Thanks Ford Country Roberta Hladek More
by robbyrgg
Employees Worked With
Sal Cucco new car sales, Ryan Elias Service Adviser
May 02, 2011
I have always dreaded buying a car. I love Fords, so I went to Ford Country in Henderson to look at Fiestas, being lured by the price and the 40 mpg. I met Roy, he was my salesperson. He took me on a went to Ford Country in Henderson to look at Fiestas, being lured by the price and the 40 mpg. I met Roy, he was my salesperson. He took me on a test drive. I loved all the cool features of the Fiesta, but after driving it I felt I needed more room, but still wanted something with great gas mileage. Roy was really cool and didn't make me feel pressured. He actually listened to me and showed me the Fusion, it had all the cool features like the Fiesta, it was nice and roomy with great gas mileage and he and Frank still kept me within my budget. I am sooo happy with my Fusion and the way I was treated. This dealership rocks!!! More
by Mary Herbert
Employees Worked With
Roy and Frank
May 02, 2011
The salesman we dealt with when we purchased an'05 The salesman we dealt with when we purchased an'05 Explorer was as patient and understanding as he could be, when he found out that the vehicle was The salesman we dealt with when we purchased an'05 Explorer was as patient and understanding as he could be, when he found out that the vehicle was for my wife. We bought a "new" executive model with only 2ooo miles on it. She kept reminding him it was a "used" vehicle and that the price should reflect it. The salesman kept talking to me until he realized she had control of the situation. We all made a great deal that day and have been more than happy with the car and the price settled on. We have nothing but good to say about your service department. They have gone out of their way to take great care of us whether the car was in for a lube job or a repair. We actually look forward to bringing our vehicle in for service. Ford Country is our place to shop and get service done. We are both glad that this type of customer service exists and we now know we have a place to shop, get service and even enjoy a meal while we wait. What else could you ask for!!!? Sincerely, Bruce & Donna Young More
by drybay
Employees Worked With
unknown
May 02, 2011
i travelled from phoenix to las vegas to have some warrenty work done because ford country took care of me when i bought the truck and they just done a wonderful job on my warrenty work it was all don warrenty work done because ford country took care of me when i bought the truck and they just done a wonderful job on my warrenty work it was all done when they said and i even managed to spend another 1200.oo when i was there, i guess thats what can happen when you are treated right.thank you to the staff at ford country. More
by walchap
Employees Worked With
shane
