Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great! Very friendly Staff, and was not very pushy like other Ford Deealers i dealt with. and they worked with me on my trade and purchase price! Very friendly Staff, and was not very pushy like other Ford Deealers i dealt with. and they worked with me on my trade and purchase price! More
It was pretty great experience I walked in trying to find the mustang I’m looking for but they didn’t have anything I wanted with the packaging but he offered let’s customize order it and we walked through t the mustang I’m looking for but they didn’t have anything I wanted with the packaging but he offered let’s customize order it and we walked through the steps and we did everything together and I ordered it I texted him every week to see how the process is and he always responded and always checked every week and it came early called me told me the car here and helped me with the paperwork and the right payment I want and I drove off the lot than my side badge was peeling he took care of that and I left my key in the washer and damaged it and I drove it back their and he took care of it even though the car was already 3 weeks old and told me if your ever having a problem tell me I really liked the experience plus the dealer is very clean and huge and I love going to mustangs Sally’s for breakfast More
No shortage of service from anyone inside. Made my experience much more enjoyable. Brandon helped me find the vehicle I was happy in and didn’t stop until he made sure I loved what I drove awa Made my experience much more enjoyable. Brandon helped me find the vehicle I was happy in and didn’t stop until he made sure I loved what I drove away in! Awesome place with great people. More
Kevin came through with everything he said he would. Very happy with the service and especially the communication throughout the process. Very easy transaction. Very happy with the service and especially the communication throughout the process. Very easy transaction. More
It was a quick and good experience, no hassle, to buy a used grand cherokee used grand cherokee More
My service tech was wonderful and kind, but the level of service from the dealership in general is so poor. They have had my vehicle for over a month, they are waiting on parts, which I understand is an iss service from the dealership in general is so poor. They have had my vehicle for over a month, they are waiting on parts, which I understand is an issue, but they should be offering a loaner at this point. I made an appointment to get my vehicle in a month in advance and it took them 4 days to even look at it...and the list of excuses why things aren't moving faster goes on and on. They don't offer loaner or rental coverage. Just hey, here's a shuttle that will take you somewhere and it should be back in an hour. When I compare the level of service to what kind of care my husband receives at Findlay Toyota it truly makes me not want to have a Ford...simply because I dread taking my vehicle in. Customer service is definitely not a high priority for them. More
Great Job! We first met Frank September ‘22. On the last day of Maverick pre order day. He helped us select the model we wanted and in under 4 months he was on We first met Frank September ‘22. On the last day of Maverick pre order day. He helped us select the model we wanted and in under 4 months he was on the phone letting us know our truck had arrived. More
Don’t use the service department! I was called by the dealership for a recall. I scheduled the appointment for 12/30 at 10:00 about a month ago after being told the work would take 2 I was called by the dealership for a recall. I scheduled the appointment for 12/30 at 10:00 about a month ago after being told the work would take 2 hours and at a very max 3. I showed up today, on time. I was checking the car in and the service writer said you might get your car back on Monday. I told him I was told the work would take 2 hours. He wanted to know who I’d talked to and I told him I had no idea probably the person that made the appointment in the system. He abruptly told me those people don’t know anything! He knew that it would take at least half a day to do the work. I told him to forget it and walked out. I don’t have time for them to keep my car 3-4 days to do 2 hours nor half a days (in my estimation, that’s 4 hours) work on my car!!! More