Ford Country

My husband and I visited 2 other dealerships before going to Ford Country. At the first dealership we were helped by a fellow who seemed to be in the wrong profession, then at the second dealership we got t to Ford Country. At the first dealership we were helped by a fellow who seemed to be in the wrong profession, then at the second dealership we got the old fashioned hard-sell approach, which really did not set well with either of us. As a last resort we tried Ford Country in Henderson, NV. We were greeted by a friendly helpful salesperson who had all the time and patience in the world. Patience was necessary as I haven't purchased a new car since 1980 and my husband, who is 62 years old, has NEVER bought a new car! Ceasar Gonzalez truly made our new car buying experience unique. He knew exactly what we wanted, even when we didn't. He went the extra mile. He found THE car for us and he put us in it. Ceasar sold us on Ford Country and we love our new Escape!! More

We were searching for a new 2014 GT500 Mustang. We checked dealerships in Minnesota where we currently live, and nearby Wisconsin. Also in Arizona and Nevada, where we found Brian Grinn and Ford Coun checked dealerships in Minnesota where we currently live, and nearby Wisconsin. Also in Arizona and Nevada, where we found Brian Grinn and Ford Country. Prices up north were way too high, so we focused our attention on the Arizona and Nevada dealerships, which were all quite competitive. The Arizona dealer came in with the same price for the new car and actually offered me $400 more for my trade, however Ford Country turns out to be within 2 miles of our Henderson NV home so we went with them. Sooooo glad we did. Brian Grinn was such a huge help. Not just in the purchase of this car, halfway across the country, but ESPECIALLY in his service AFTER the sale. First, since this was a factory order car, he gave us weekly updates on the progress of the car as it entered the manufacturing process, expected date of completion, actual date the car came off the line, and expected date of arrival in Henderson. The cross country trip took a little over 2 weeks and he told us the towns the car was in as it traveled along, which I found very interesting. Following delivery of the car, we wanted some aftermarket parts installed on it and he worked everything out with the folks right there in his store. Any, and I mean ANY questions or problems we had, Brian was just an eMail or phone call away. Yes, we would HIGHLY recommend both Brian Grinn and Ford Country in Henderson Nevada for your next vehicle purchase. ((( And no, we are not related to him or know him in any respect other than the purchase of this vehicle. ))) But don't take our word for it. If you are looking for a vehicle, give Brian a call @ 702-566-3673 or eMail: reply@fordcountrylv.com Compare what you have found with what Brian can do for you. You will be glad that you did ! ! More

Dan Jones is a true asset to Ford Country. He worked diligently with me throughout the completion of financial issues to secure the purchase of my new car. He is pleasant, professional, and a true exam diligently with me throughout the completion of financial issues to secure the purchase of my new car. He is pleasant, professional, and a true example of excellent customer service. He assisted me from the beginning with the special order of my new vehicle, kept in contact through the building process, consistently monitored the bankruptcy status, and always kept me informed of status, shipping, credit requests, and finance options and offers. Even after the first finance offer was signed so I could take delivery of my new car, he pursued additional funding options and got me a much better loan package. He continues to help me after the purchase was completed with questions, information about the vehicle operations, and general assistance. I referred my fiance to Dan who also worked tirelessly to secure another new Ford vehicle for Jeff, again providing excellent customer service. Dan Jones is an excellent example of what Ford Country has to offer. Thank you. More

Sherri Anderson is a true professional. Courteous, customer oriented and anticipates the needs and/or wants of her customers. She followed through with me on a regular basis, answered all questions a customer oriented and anticipates the needs and/or wants of her customers. She followed through with me on a regular basis, answered all questions and when the time came for car buying, she took my wants and car requirements into consideration and did all the preliminary work, and narrowed down my selection profess and had my vehicle ready for me to test drive when I arrived. And I did buy that day, because it was the easiest one stop shopping I had ever experienced, and this was the third car I have bought from Ford Country. I would highly recommend Sherri Anderson and Ford Country to all who are in the mark for a car. More

Mike, was willing to help me even before he was actually at work. Once I started looking at vehicles, he went out of his way to suggest models that would fit my budget, interest, and excitement. He was a at work. Once I started looking at vehicles, he went out of his way to suggest models that would fit my budget, interest, and excitement. He was a great go between for making this transaction a hassle free and enjoyable experience. His follow up after the sale did not diminish. He called making sure that the vehicle meet the dealerships customer satisfaction. His demeaner was one of letting the customer drive the deal instead of high handed tactics. There was no pressure to take it or leave it attitude. His friendlyness was a pleasure to work with in my purchase. I would recommend Ford Country especially Mr. Callis to anyone that is in the market to purchase a vehicle. More

Great, easy, kind, no pressure, quick, patient, not pushy, they listened and directed me to the right car for my needs. I have done business with them in the past and will continue to in the future. pushy, they listened and directed me to the right car for my needs. I have done business with them in the past and will continue to in the future. More

Scott was a true professional. He spent the necessary time with us to answer our questions to our satisfaction. We will definitely buy our next car from Ford Country from Scott and recommend him to our time with us to answer our questions to our satisfaction. We will definitely buy our next car from Ford Country from Scott and recommend him to our friends and family. More

We have purchased vehicles from Ford Country in the past and have always found the experience to exceed our expectations. The staff, from the receptionist, sales, finance and service teams have never disap and have always found the experience to exceed our expectations. The staff, from the receptionist, sales, finance and service teams have never disappointed us. This last purchase again re-affirmed our decision to continue the purchase of Ford products at Ford Country. Kudos to Delorean Rogers and Ed Armendariz for their courtesy and professionalism. More

Ray was referred by a friend. He was very knowledgeable , patient , and went above and beyond to provide service and answer questions and solve problems - even when we were on the road to California . He is patient , and went above and beyond to provide service and answer questions and solve problems - even when we were on the road to California . He is a valuable asset to your organization . More

I called Dan before I came in and he explained what I would need to bring in to buy a car. I met him a few days later and he explained what I could afford to buy and he showed me several cars and suv's. would need to bring in to buy a car. I met him a few days later and he explained what I could afford to buy and he showed me several cars and suv's. We test drove the Ford, Escape and I loved it. I knew what I could afford to pay and Dan made it all easy. He did not pressure me and handled everything from the time I entered the dealership until he handed me the keys. Dan even programmed my phone to the car. I would recommend this dealership and Dan Jones. More