Ford Country

Sherri Anderson made my purchase pleasurable I was contacted by ford country about my ford ranger they wanted it so I came in to see what they could offer me & drove out with a new f150 which I l I was contacted by ford country about my ford ranger they wanted it so I came in to see what they could offer me & drove out with a new f150 which I love my sales person was wonderful Sherri Anderson I really was unsure of making the purchase she was very patient with me & didn't try to pressure me in any way , She is definitely an asset to Ford More

ripped off All kinds of hidin fees were put on my contract. Watch out for this dealership! They also charged for a security system which is not on my car. They d All kinds of hidin fees were put on my contract. Watch out for this dealership! They also charged for a security system which is not on my car. They did refund the money to the finance company after i contacted ford. More

Great Salespeople at Ford Country Dion Yaghoobi was our salesperson at Ford Country. He is a nice person to work with. I was hungry and he comped a meal over at Mustang Sally's. Thank Dion Yaghoobi was our salesperson at Ford Country. He is a nice person to work with. I was hungry and he comped a meal over at Mustang Sally's. Thanks Dion and Tim in the service department for making the purchase of my new car a rewarding experience! More

I arrived at 7am. Second visit for a recall of drivers shaft. While there, I asked to have the heater looked at as it was not working since our last visit there, which could be a coincidence. 3 and 1/2 shaft. While there, I asked to have the heater looked at as it was not working since our last visit there, which could be a coincidence. 3 and 1/2 hours later, they quoted me a price of $1,400.00 and 71/2 hours to fix it. Some how they messed up the radio, which I have still not been able to correct. There were 2 sharp objects left on the passenger seat, which my wife sat on and there was grease on both the drivers seat and passenger seat. No, I will never go back again. More

Great dealer....Raul Valles is a class act.....we had a horrible experience at Garden Ford on 215 and Rainbow....Ford Country was a breath of fresh air...unlike any car buying experience We have ever had.. horrible experience at Garden Ford on 215 and Rainbow....Ford Country was a breath of fresh air...unlike any car buying experience We have ever had....Thank you Ford Country More

First of all if I could give them zero stars I would. I highly encourage all Ford consumers to switch to a different brand of vehicle. Ford does not follow the laws put in place to protect consumers. I h highly encourage all Ford consumers to switch to a different brand of vehicle. Ford does not follow the laws put in place to protect consumers. I have filed multiple complaints with the Federal Trade Commision, the State Senators Office has heard from me, the BBB has received a complaint, Ford itself refuses to follow the law, and Ford Country has no idea what to do with my car. I have a 2014 Mustang with less than 9000 miles on it and it has been in the shop, by my work orders, 11 times. The service advisor is dumbfounded and told me he believes it could be a bent arm or rod from the factory that is making metal to metal contact causing a high pitch squeel. With nothing else to do in effort to fix the vehicle Ford sent a "Field Service Technician" to replace the wheel assembly which didn't work after the brake pads, rotors, and hydraulics were replaced as well. Not to mention the calipers were reversed to attempt to solve the issue to no resolution as well. Wouldn't you think if Ford couldn't fix the problem they would replace the vehicle or buy it back according to the law? Nope. The big corporation wins again. I guess the big guns are gonna have to come out now. I am contacting the Attorney Generals office, a lawyer, Fox 5 news, ABC 13 News, every single military veteran service possible, and every social media outlet until Ford and Ford Country do what is right. Mark my words...I will not rest until this problem is solved. More

Thomas was extremely friendly and willing to help us select a car. Thomas showed us the difference between the various vehicles and helped us choose a car that best met our needs without being pushy. select a car. Thomas showed us the difference between the various vehicles and helped us choose a car that best met our needs without being pushy. Buying a car was a much more enjoyable experience at Ford than I've had in the past at other dealerships. More

I purchased a new 2014 Ford Escape SE with 1.6 engine last Friday Feb 14. The salesman Joe Romero was extremely helpful and courteous and I got a terrific deal. Ms Kelly Henderson the Finance Manager w last Friday Feb 14. The salesman Joe Romero was extremely helpful and courteous and I got a terrific deal. Ms Kelly Henderson the Finance Manager was also very helpful and took the time to explain all my finance and service plan options. Both of them are a credit to Ford Country. I have had my new Escape only a few days but so far I love it. The quality is obvious. Ford has a real winner and on a personal note I showed it to a friend who just purchased a new Lexus and he was very impressed. More

My wife and I bought a travel trailer and needed to get a tow vehicle. We went to CarMax first and figured to buy there, but the selection on the lot was limited, the warranty offered was third-party, and t tow vehicle. We went to CarMax first and figured to buy there, but the selection on the lot was limited, the warranty offered was third-party, and the price was not great. So we stopped at Ford Country, and met Raul Valles. You never know what to expect when you meet a used car salesman, and - short story - we got lucky. Raul had maybe three dozen used trucks on the lot which might do the job. It was a bit of a surprise to me that he could walk up to each one, tell us the mileage, the features, the pros and cons of that vehicle. We narrowed it down to three to look hard at, and ended up getting a real nice 2011 F-150 with towing package. I do wish we'd paid a bit less, but that's something I always wish! Bottom line, we got a good deal on a great truck. Raul was knowledgable, pleasant (even funny) and focused on what we were after. He helped get us thru the finance process, and arranged some service we needed (install a trailer brake controller). He got all the communications options set up - he was patent, and that is a good thing for a non-nerd like myself. In short, the dealership was excellent, the truck is excellent, and Raul was excellent. An experience that is often NOT looked forward to was actually something very good, and we credit Raul. More