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Ford Country
Henderson, NV
1,468 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Welcome to Ford Country
Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs.
Ford Country offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,468 reviews
September 24, 2014
Amazing experience I came in to purchase a new vehicle and was lucky enough to be greeted by Ray Cormier. From start to finish my experience buying my car was flawless. I came in to purchase a new vehicle and was lucky enough to be greeted by Ray Cormier. From start to finish my experience buying my car was flawless. I never felt pressured to buy and was able to take my time to find just the right car. I ended up buying a new 2014 ford escape and could not be happier. I can't imagine buying a car from anyone other than ford at this point. More
by Fordescape20142014
Employees Worked With
Raymond Cormier
Helpful September 24, 2014
Love my new Escape Titanium What a great experience. Sherri made it so easy. I was leaving behind my Cadillac SRX (corner office on wheels) to a smaller and more fuel efficient What a great experience. Sherri made it so easy. I was leaving behind my Cadillac SRX (corner office on wheels) to a smaller and more fuel efficient vehicle for my retirement. The Escape - with all the Titanium whistles and bells - made this an easy transition! Sherri really knew her product and sold me on every detail. More
by dgraham1
Employees Worked With
Other Employees :
Finance guy? Not sure of his name. Sorry. I though it was Sean - Kelly does not seem correct., Chris Montana
September 24, 2014
Best Bet Since I moved to Henderson, NV in 2006, I have only dealt with Ford Country. From the first time I went I knew I would be treated like a customer sho Since I moved to Henderson, NV in 2006, I have only dealt with Ford Country. From the first time I went I knew I would be treated like a customer should be treated. I bought my 2008 Ford Focus at Ford Country and completed all of the servicing there. I have never had a problem with anyone or any service. Everything has been completed in a timely manner. More
by escp65
Employees Worked With
John Macinnis, Scott
September 24, 2014
wonderful experience with this company Tom gave me exactly what I wanted for a great price. I had to let go of my 2010 charger but I would do it again. He was very professional and the sta Tom gave me exactly what I wanted for a great price. I had to let go of my 2010 charger but I would do it again. He was very professional and the staff there was very nice. I would recommend ford country to anyone. More
by crewchief763
Employees Worked With
tom
September 08, 2014
Terrible experience, don't buy a car here Bought a new car there and purchased the maintenance plan. Got a letter in the mail that there was a defect in the car and to bring it into the deale Bought a new car there and purchased the maintenance plan. Got a letter in the mail that there was a defect in the car and to bring it into the dealer with a recommendation to call the dealer first to make sure they had the parts. Called the service desk and was told that it was the parts desk I needed to talk to. Had to explain the story again to the parts desk who told me it was the service desk that I needed to talk to. Was put on hold for an hour, then finally someone answered who had no idea what I was talking about and had to explain the story again. This person had no clue, so I finally asked for a manager, to whom I had to explain the story again. He transferred me to another person who made an appointment for me to drop off the car on Monday but told me to get there before 5pm so they could get me a rental car because it would take too long to fix the car. On Monday, I showed up before 5 pm and nobody had any clue why I was there. I had to explain the story about the recalled defective car part, and they took another hour to figure out what to do. Finally, they called for Enterprise rental car to pick me up and I had to go all the way over to another car dealer to get a rental car, which they required a deposit from me from my credit card. Also, while I was standing there waiting in the rental car line for twenty more minutes, I met a woman who had also just purchased a brand new car with the maintenance plan from the same Ford Country and also was told that there was a defective part that had to be recalled and she also was going through the same problem of having to get a rental car, which the rental car company was having a problem giving her because they didn't want to give her a car worth anymore than the car Ford had sold her. She was also pissed. So, Ford messed up on manufacturing my car, messed up on service even when I called ahead of time, and didn't have the courtesy of providing me with a rental car hassle free. I do not recommend anyone to buy a car from Ford Country in Henderson, NV, and certainly don't waste your money on the maintenance plan. More
by mandy79
Employees Worked With
The service department
August 16, 2014
Sherri Anderson made my purchase pleasurable I was contacted by ford country about my ford ranger they wanted it so I came in to see what they could offer me & drove out with a new f150 which I l I was contacted by ford country about my ford ranger they wanted it so I came in to see what they could offer me & drove out with a new f150 which I love my sales person was wonderful Sherri Anderson I really was unsure of making the purchase she was very patient with me & didn't try to pressure me in any way , She is definitely an asset to Ford More
by Beachmom53
Employees Worked With
Sherri Anderson, Chris Montana
August 05, 2014
ripped off All kinds of hidin fees were put on my contract. Watch out for this dealership! They also charged for a security system which is not on my car. They d All kinds of hidin fees were put on my contract. Watch out for this dealership! They also charged for a security system which is not on my car. They did refund the money to the finance company after i contacted ford. More
by brian 1974
Employees Worked With
sherri anderson
July 03, 2014
Great Salespeople at Ford Country Dion Yaghoobi was our salesperson at Ford Country. He is a nice person to work with. I was hungry and he comped a meal over at Mustang Sally's. Thank Dion Yaghoobi was our salesperson at Ford Country. He is a nice person to work with. I was hungry and he comped a meal over at Mustang Sally's. Thanks Dion and Tim in the service department for making the purchase of my new car a rewarding experience! More
by NighTillDawn
Employees Worked With
Dion Yaghoobi
March 14, 2014
I arrived at 7am. Second visit for a recall of drivers shaft. While there, I asked to have the heater looked at as it was not working since our last visit there, which could be a coincidence. 3 and 1/2 shaft. While there, I asked to have the heater looked at as it was not working since our last visit there, which could be a coincidence. 3 and 1/2 hours later, they quoted me a price of $1,400.00 and 71/2 hours to fix it. Some how they messed up the radio, which I have still not been able to correct. There were 2 sharp objects left on the passenger seat, which my wife sat on and there was grease on both the drivers seat and passenger seat. No, I will never go back again. More
by papaplum
Employees Worked With
Jesse Silva, service manager - H.Linsowe, technician
February 28, 2014
Great dealer....Raul Valles is a class act.....we had a horrible experience at Garden Ford on 215 and Rainbow....Ford Country was a breath of fresh air...unlike any car buying experience We have ever had.. horrible experience at Garden Ford on 215 and Rainbow....Ford Country was a breath of fresh air...unlike any car buying experience We have ever had....Thank you Ford Country More
by bass legion
Employees Worked With
Raul Valles
