Ford Country

My amazing experience at Ford Country Well I went to this place a few days ago looking to get a car but not expecting to drive away with one, since I'm a new time buyer and working 2 part Well I went to this place a few days ago looking to get a car but not expecting to drive away with one, since I'm a new time buyer and working 2 part time jobs. The dealer I was working with was named Don Kot. He is kind, funny and worked so hard for us so that I could get a car that night. After hours of working with us we finally got a deal that was amazing for a first time buyer working 2 part time jobs. Come to my surprise I was able to trade in my old rust bucket of a car and drive out with a new 2015 Ford Fiesta, I was ecstatic. Thank you Don Kot and Ford country for your amazing help. More

Having mileage issues! new business owner, High mileage demands drove in and out same evening with Hybrid Fusion. Adveraging 600 miles per tank.40.00 to fill t new business owner, High mileage demands drove in and out same evening with Hybrid Fusion. Adveraging 600 miles per tank.40.00 to fill the tank! I Love Ford!,,,, More

My order for my edge. Brian did a great job of keeping me up to date on when my Edge would get there. I will go to him again next year when I have to order my Explorer. Brian did a great job of keeping me up to date on when my Edge would get there. I will go to him again next year when I have to order my Explorer. More

Jose Torres made my car purchasing experience a great moment Ford Country Salesmen and Staff are friendly and extremely helpful. The are very knowledgable. They made my visit unforgettable. I will always go with Ford Country Salesmen and Staff are friendly and extremely helpful. The are very knowledgable. They made my visit unforgettable. I will always go with Ford products. More

I absolutely love my Taurus! I went to Ford Country just to look since my car was 10 yrs old I knew a new car was on the horizon. Jose Torres provided easy, relaxed information re I went to Ford Country just to look since my car was 10 yrs old I knew a new car was on the horizon. Jose Torres provided easy, relaxed information regarding a Taurus I thought I might like. He never made me feel uneasy or pressured to buy a car. Turns out I would buy another one if I had to...and go back to Jose. More

Just the facts It seems that the actions of a few are raising the standards of the many when it comes to the car purchasing experience. Peruse the internet for just It seems that the actions of a few are raising the standards of the many when it comes to the car purchasing experience. Peruse the internet for just a few minutes on the subject of Car buying and horror story after horror story unfolds. This was NOT however how my family experienced Ford Country at the Valley Auto Mall in Henderson. Between my wife and I, we had visited 8 (Eight) different dealerships, made in excess of 10 phone calls to unique lenders and dealerships (our credit is challenged) and almost given up on purchasing a second car. Then we called Eric Grant at Ford Country and later in the day visited the dealership. Eric was fantastic! Really fantastic actually (and just to reiterate... I'm talking about a car salesman here) Eric got us into EXACTLY the car we wanted, got the price to EXACTLY where we needed to be and here is the real kicker... two months later... I'm still smiling! There is no doubt in my mind that I will go back to Eric at Ford Country for every car purchase I make in the future (Or as long as I live in Las Vegas)! Being treated with respect and understanding should be a minimum when purchasing high dollar items, but you would be surprised how seldom that happens... At Ford Country however! I never felt pressured, my five year old daughters were made very comfortable with snacks and cartoons on TV, while my wife and I had all our questions answered honestly and with no sugar coating. In summary, I'm very happy with my new car, very happy with the service that I received from Ford Country and would not hesitate in recommending them to anyone seriously looking to buy a car. -- More

My First New Car Expereince My purchase experience was one of necessity and practicality. I knew I'd be a challenge given that I had a limited income and this was the first time My purchase experience was one of necessity and practicality. I knew I'd be a challenge given that I had a limited income and this was the first time I was doing it on my own. Kevin worked with me patiently to meet my needs. I would not hesitate to refer his help to anyone with their next Ford vehicle purchase. I love my 2014 Fiesta and hope we are together for a long time. More

Best customer service in town!! It's our first Ford Truck - What took us so long?? Never has the truck-buying experience been so pain free! We will definitely buy another vehicle her It's our first Ford Truck - What took us so long?? Never has the truck-buying experience been so pain free! We will definitely buy another vehicle here. Mark Bomba and Kelly Henderson are awesome! More

Easy, quick, no hassle professional customer service My wonderful salesperson, Silas Walker, from the Findlay Lincoln dealership referred me to Sherri Anderson when I wanted to trade in my Lincoln MKX fo My wonderful salesperson, Silas Walker, from the Findlay Lincoln dealership referred me to Sherri Anderson when I wanted to trade in my Lincoln MKX for an Explorer. I wanted a slightly larger vehicle with better gas mileage. So, two years later when my husband wanted to get rid of his Durango and get an F150, we went to see Sherri again. We both have the eco-boost engines and we have not had any problems. Sherri has excellent customer service. She follows up after the sale to see if everything is ok and if we have any questions. I had one problem in the beginning with my navigation when I was travelling. I was in New Mexico and Sherri found a dealership for me while we were still on the phone. People, if you have a complaint with the service department, go back to the salesperson. They will get you through the process of what needs to be done. They want the repeat business and that is part of the customer service experience that I found with Sherri and why we went back to her. More

Pre-Owned car Justin had the car pulled up and ready for us to go! Friendly and knowledgeable. He went out of his way for us even recommending to eat at the cafe(it Justin had the car pulled up and ready for us to go! Friendly and knowledgeable. He went out of his way for us even recommending to eat at the cafe(it was good! My Son said it tasted homemade like I would make). Justin came In and had us already to go. We had to take a picture of him with our vehicle before we left. That was the first time we ever did that at a dealership. Thanks Justin! More