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Folsom Lake Toyota

Folsom, CA

4.6
1,437 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,437 reviews

February 28, 2025

Folsom Lake Toyota has the best service advisor - Gibrael Kirago. He is friendly, helpful, and has excellent advice for his customers. Thanks! More

by davetodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kirago
Mar 03, 2025 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

I've been using the Folsom Lake Toyota service place for both my Highlander and Corolla, and they are awesome in their service. I'm overall impressed with their customer service. More

by cvivek86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 02, 2025 -

Folsom Lake Toyota responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

Being early for my appointment was not a problem great reception lucas lapord my service manager was the best very professional and courteous. In and out in no time , great service thanks More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas lapord
Mar 02, 2025 -

Folsom Lake Toyota responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Immediate reception. Fast service. Great customer service. I was surprised that Toyota contacted me for the service before I had a chance to contact them. More

by stottlethrottle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm bad with names.
Feb 28, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

John Key the car salesman was excellent! Thank you! He worked hard to get me exactly what I wanted. Great service, very friendly salesman. I would definitely buy from him again. Finance pe More

by lucaspreid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key, Trent Wall
Feb 28, 2025 -

Folsom Lake Toyota responded

Hi, we truly appreciate your honest feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (916) 355-1500.

February 25, 2025

Nice, clean, welcoming dealership. Hit up Skyler if you wanna make an online deal. They have the best and most understanding sales general manager, Clay. What a great team to have work More

by sxiong1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler
Feb 28, 2025 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Very thoughtful, respectful and professional. Took a month to get vehicle but kept in the loop of progress at all times. More

by jollemj
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Feb 28, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Great speedy service. Steve was attentive and informative. I was only there about an hour and a half for an oil change and tire rotate. More

by BRITTONLORI76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service.
Feb 28, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2025

They get me in and out fast and efficiently. Staff is friendly. Waiting area is pleasant and clean. More

by Marciadevers22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Fisher
Feb 21, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Friendly and helpful customer service , smiling and understanding, polite and intelligent all staff from Folsom Toyota. More

by elenamorozova44
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name, maybe Tristan?
Feb 21, 2025 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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