Folsom Lake Toyota

Aggressive communication tactics from service center manager. Violation of personal boundaries in person when client was sitting in a calm position. Threatening financial consequences from manager. manager. Violation of personal boundaries in person when client was sitting in a calm position. Threatening financial consequences from manager. More

Took my car to get a couple of issues fixed. They fixed the other problem I was having, but the second problem, was the volume from the speakers would not go up or down and also the display was They fixed the other problem I was having, but the second problem, was the volume from the speakers would not go up or down and also the display was flashing some times. They charged me $103 and deleted my paired phones data from the radio. Since it took them a while to fix my car, they gave me a rental car and told me it would be free, but when I went to return the car, they charged me. More

Very pleased with Hue and the attention and concern he gave regarding my car problems. Hue kept me informed about the progress of the repairs being done. Car runs like new now! Thank you all at Toyota F gave regarding my car problems. Hue kept me informed about the progress of the repairs being done. Car runs like new now! Thank you all at Toyota Folsom Service! J More

✨ABSOLUTE TOP NOTCH SERVICE DEPARTMENT! ✨ The service department here at Folsom Lake Toyota is ran by the best management I have ever had the privilege of working with. Austin and Gibriel bo ✨ The service department here at Folsom Lake Toyota is ran by the best management I have ever had the privilege of working with. Austin and Gibriel both understand clearly what true Customer Service with a smile is. They both go above and beyond to not just understand the issues at hand but to remedy them with the quickest and most efficient way possible. On top of the Service center is beautiful and well maintained with multiple waiting rooms and a wide variety of coffee options. If you don't want to wait they will Uber you home. It's a blessing to work with Folsom Lake Toyota Service, and you will be too! More

Easy to schedule appointment. Service gave estimate of time to finish. They finished an hour early and service texted me to let me know. Easy to pick up vehicle and explanation of Service gave estimate of time to finish. They finished an hour early and service texted me to let me know. Easy to pick up vehicle and explanation of what work was performed. More

Great customer service, fast, and sufficient. Very pleased with service. My go to shop! Excellent all around! Very pleased with service. My go to shop! Excellent all around! More

Very cooperative and friendly staff, with nice and clean office. The price is a dealership price so you should expect a little bit more expensive than conventional places. In general, I will recommend thi office. The price is a dealership price so you should expect a little bit more expensive than conventional places. In general, I will recommend this place for service. My adviser, Gabriel, was great. Thanks More

Tasso and Mitchel were very helpful in the whole process of leasing a vehicle. They also assisted in my return of a rental car to Enterprise in Folsom. There was a delay in completing the paperwork, but it of leasing a vehicle. They also assisted in my return of a rental car to Enterprise in Folsom. There was a delay in completing the paperwork, but it was due to computer program problems beyond their control. More

Salesman John and finance guy John were great! ! Boss man was an xxxxxxx… i guess that’s his “job””?? Tried to make it personal by saying he was a nice guy… and said “did you come here to leave in ! Boss man was an xxxxxxx… i guess that’s his “job””?? Tried to make it personal by saying he was a nice guy… and said “did you come here to leave in 5 minutes or did you come to buy a car??” Give me a break- how about you show me some respect and thank me for wanting me to do business with you instead of trying to talk down to me… good grief! More

Peter is great. Will work with him again. Love the knowledge and communication. Prompt call back. Will work with him again. Love the knowledge and communication. Prompt call back. More