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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,437 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,437 reviews

March 03, 2025

1st run at FL Toyota Service Center! Premier customer service! 1st time 4runner owner :) good day More

by Goutboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel
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Mar 09, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 02, 2025

The customer service was great! Paul was a big help handling my air bag recall service More

by claudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 05, 2025 -

Folsom Lake Toyota responded

Hi Claudette, we are glad Paul could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2025

Appointment easily available and Lucas was very helpful, great communication with excellent service provided for the first time. Thank you More

by anusha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapord
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Mar 05, 2025 -

Folsom Lake Toyota responded

Hi Anusha, we are very happy Lucas could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

Very good experience with Folsom Lake Toyota . Recently purchased our 3rd car from this dealership over a span of 27 years. More

by mtnman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladislav Ivannikov and Finance
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Mar 05, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2025

While service is normally 5 stars, my most recent is one star as my car was returned broken. Very disappointing. More

by Trevoros
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None to provide.
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Mar 06, 2025 -

Folsom Lake Toyota responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Rich Russo Folsom Lake Toyota Aftersales Director (916) 850-8450 rrusso@Group1Auto.com

March 01, 2025

Very friendly, helpful and knowledgeable people make every appointment smooth and worry free. Large waiting area makes the wait bearable. More

by Cantdecide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Mar 03, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2025

Quick service and service rep was great! Will use him next time I need sservice was great, very fast. More

by Sferris0418
Recommend Dealer
Yes
Employees Worked With
Aaron hernandez
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Mar 04, 2025 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Folsom Lake Toyota

February 28, 2025

I have been pleased with the sales and service from this dealership. I count on them to keep me enjoying my ownership of my Toyota. More

by JDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
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Mar 02, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Satisfied with the service done with my car. Aaron my service advisor was great! He even provided me a ride going home and back to the dealership when my car was done. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Mar 02, 2025 -

Folsom Lake Toyota responded

Hi Ted, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

The salesman saw very nice. But the car was not cleaned at all. We were told it would be cleaned while we were filling out the paperwork. I spent over 2 hours cleaning it the ne More

by Wolfpack363
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor
Report | Print
Mar 03, 2025 -

Folsom Lake Toyota responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (916) 355-1500. We look forward to hearing from you.

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