![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Folsom Lake Toyota
Folsom, CA
Filter Reviews by Keyword
By Type
Showing 1,051 reviews
Outstanding customer service This is the way you should be treated as a customer great job. My rep was a great help thank you. Thanks Gibriel you were great This is the way you should be treated as a customer great job. My rep was a great help thank you. Thanks Gibriel you were great More
Short and sweet service This 35k service was the fastest servicing I have ever had. I set up a 6 month appointment and was texted when it was time for the service. Drove in a This 35k service was the fastest servicing I have ever had. I set up a 6 month appointment and was texted when it was time for the service. Drove in and was expected by the Toyota Service Consultant. He took my key and I went inside for coffee and pastries and to read the paper. 75 minutes later, Michael came and told me my car service was complete. We reviewed the services that were checked on and I signed the service invoice and retrieved my key. Fast and sweet..... More
Consistent excellent service The service department at Folsom Lake Toyota has provided consistently excellent service for my Avalon and Tundra for the past 13 years. Timely, profe The service department at Folsom Lake Toyota has provided consistently excellent service for my Avalon and Tundra for the past 13 years. Timely, professional service, able to meet my needs on a busy demanding schedule. I would recommend them without exception. More
Maintenance appointment I had original appointment witth someone else who was busy and I waited 10 minutes. Service was grear once I was waited on by Gibriel. I had original appointment witth someone else who was busy and I waited 10 minutes. Service was grear once I was waited on by Gibriel. More
Excellent service I have never been disappointed with the service I receive from Folsom Toyota. The staff there is knowledgeable, treats you with respect and knows tha I have never been disappointed with the service I receive from Folsom Toyota. The staff there is knowledgeable, treats you with respect and knows that you are in a hurry to get your vechile back. They specialize in great work and communicating with yoi at every step of your service. 5 star service. More
11/3/17 Had car in for servicing, was completed within 2 hours. Excellent service by all staff members. Will go here for my next servicing. Thank you. Had car in for servicing, was completed within 2 hours. Excellent service by all staff members. Will go here for my next servicing. Thank you. More
Excellent customer service service rep. Chase Davis was very helpful and had great customer service, not only was the service excellent my car was done before lunch which was aw service rep. Chase Davis was very helpful and had great customer service, not only was the service excellent my car was done before lunch which was awesome. I wil definitely be back for future services. More
Great service All staff at the service center in Folsom was veg friendly. Gibriel was able to have the paperwork done with minutes I dropped my car off and made sur All staff at the service center in Folsom was veg friendly. Gibriel was able to have the paperwork done with minutes I dropped my car off and made sure my car was serviced before the time i wanted to pick it up. More
Amazing Service Brad was amazing, he informed of an oil leak much during routine service and was proactive to take care of it and give me a rental. Love the custome Brad was amazing, he informed of an oil leak much during routine service and was proactive to take care of it and give me a rental. Love the customer service here More
Great service again and as always a pleasure to be a Folsom Lake Toyota customer Thanks the guys that did the work as well don’t know their names again and as always a pleasure to be a Folsom Lake Toyota customer Thanks the guys that did the work as well don’t know their names More