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Folsom Lake Toyota
Folsom, CA
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A1 service A pleasure doing business. Gibriel will go to bat for the customer. Great communication too. One of the customer service techs could hear my water pum A pleasure doing business. Gibriel will go to bat for the customer. Great communication too. One of the customer service techs could hear my water pump was going out as I pulled up these guys are magicians. Best news I got all week was that the pump was covered under warranty! Love me some Toyota. More
A pleasure to visit Third Toyota, all new that we have purchased from this Dealership. Staff is extremely helpful and everyone working greets you with a smile and hello Third Toyota, all new that we have purchased from this Dealership. Staff is extremely helpful and everyone working greets you with a smile and hello. Facility clean , modern and comfy. Pulled in for my service appointment and had not even opened my car door before I was greeted with a hello and how they could be of service. I have no idea why anyone would even think about shopping for a Toyota or having service anywhere else. A special thank you to Christian Avalos who personally showed me to the waiting area lounge when I pulled in for my appointment More
New Car Purchase in 13 years... We wanted a Van again, to move our entire family around together instead of two cars. We hadn't entertained buying a car in 13 years. (Nice Huh) but We wanted a Van again, to move our entire family around together instead of two cars. We hadn't entertained buying a car in 13 years. (Nice Huh) but it was time. So we went to Folsom Toyota as Toyota has an equal or greater than following than Honda and the other competitors. So Brand Loyalty and reliability is very important to us. The Sales team, Finance team were very easy to work with. No sharks on the lot, no pressure at all. I mean I really went into this thinking "I'm gonna be pissed and hate the experience" but in 13 years Toyota has figured the recipe out. Be Helpful but not overbearing in the car purchasing process. I will proudly recommend Folsom Toyota to anyone I meet looking for a great Car Purchasing Experience.. More
Satisfied Customer Great customer service and my concern with my auto was taken care of. I wouldn't trust any other than Toyota to service my auto. Great customer service and my concern with my auto was taken care of. I wouldn't trust any other than Toyota to service my auto. More
Quick service Rich was courteous and professional and even asked me what time I would like to pickup my car. You rarely get that asked of you at a service center. Rich was courteous and professional and even asked me what time I would like to pickup my car. You rarely get that asked of you at a service center. I had an oil change, tire rotation., tires inflated and a car wash. Great service. More
friendly, fast service. Had our 15,000 mile service done. Made an appointment and made it out in about 1 hour. Staff is always friendly and professional. Will visit again for Had our 15,000 mile service done. Made an appointment and made it out in about 1 hour. Staff is always friendly and professional. Will visit again for service. More
Scheduled maintenance The service department took me in at my schedule time. The work was done quickly. The staff were friendly and courteous and gave me in writing all the The service department took me in at my schedule time. The work was done quickly. The staff were friendly and courteous and gave me in writing all the work done on my vehicle. More
A 10,000 mi service check review Quick service for a 10k mileage check.Took an hour .Nice free car wash and polite workers make the service check experience smooth and want to go ther Quick service for a 10k mileage check.Took an hour .Nice free car wash and polite workers make the service check experience smooth and want to go there again. More
Service All concerns were addressed and the service was completed in a short period of time. Michael was very friendly and helpful. I recommend the service de All concerns were addressed and the service was completed in a short period of time. Michael was very friendly and helpful. I recommend the service department at Folsom Lake Toyota. More
Great place to deal with This place was very helpful and the people were very nice I definitely would go through them again Thanks again for the great experience for my first This place was very helpful and the people were very nice I definitely would go through them again Thanks again for the great experience for my first brand new car More