Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Folsom Lake Toyota
Folsom, CA
1,178 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,178 reviews
January 22, 2020
Quick and Professional Service Clemente helped me get a car loan despite my currently poor credit. He found a car that was perfect for my tastes and price range. Clemente helped me get a car loan despite my currently poor credit. He found a car that was perfect for my tastes and price range. More
by umgauper
Employees Worked With
Alex Vaca, Clemente Edwards
January 10, 2020
Knowledgeable sales staff and great service We were really impressed with the knowledge John Key had for his product. Toyota has a lot of models, but he knew our new car so well he could actuall We were really impressed with the knowledge John Key had for his product. Toyota has a lot of models, but he knew our new car so well he could actually tell me which buttons to push on the dash, steering wheel and GPS. He knew all the safety features too, and was able to quickly explain them on our test drive. Once we had decided to purchase the vehicle, he just did it, not a single hitch. The dealership made a good offer on our trade-in and had us in and out of there, with all the paperwork and third party upgrades in under 4 hours. There was no BS, they treated us right and we are super happy with our new car and successful purchase experience. More
by bob bruns
Employees Worked With
Chad (sales manager?) who made us a good offer on our trade-in., John Key
January 08, 2020
John Key is a very good and patient Toyota saleman. He showed us everything we needed to know on our new 4Runner. He took us for a nice test drive and wasn’t rushed to get to the next customer. It was ove showed us everything we needed to know on our new 4Runner. He took us for a nice test drive and wasn’t rushed to get to the next customer. It was overall it was a very good experience I would highly recommend John Key to anyone looking to buy a Toyota at Folsom Lake Toyota. More
by rablab
Employees Worked With
John Key
January 05, 2020
John Key takes the "DREAD" out of car buying. Our second time purchasing a car from FLT and John Key. Patient, helpful and knowledgeable while we made our choice. Could not ask for more!!! Our second time purchasing a car from FLT and John Key. Patient, helpful and knowledgeable while we made our choice. Could not ask for more!!! More
by retiredsaray
Employees Worked With
John Key
December 30, 2019
Mr John Key:Honest, no nonsense, every aspect was 1st Class! John is the consummate professional! He's hard working, detailed, honest, proactive and very customer focused. As soon as I arrived, he had the ca John is the consummate professional! He's hard working, detailed, honest, proactive and very customer focused. As soon as I arrived, he had the car ready and showed me how to cycle through all the gauges and then even setup and paired my phone, he's really good with technology. John really makes Folsom Lake Toyota look good and gives them a competitive advantage. I wish I’d known him 30 years ago, as I would have gladly purchased all my vehicles from him. They don't make them like John anymore--he's one in a million! Thanks John, the whole experience was a pleasure, you are VERY GOOD at what you do. Kudo’s and keep up the good work, the world needs more people like you. More
by Doug V.
Employees Worked With
John Key
December 30, 2019
Excellent all around customer service. John Key went above and beyond to get me the truck I wanted. No haggle pricing and no pushy sales tactics. I will recommend Folsom lake Toyota to all friends and f above and beyond to get me the truck I wanted. No haggle pricing and no pushy sales tactics. I will recommend Folsom lake Toyota to all friends and family as the place to go for a top notch first class car buying experience. More
by HD
Employees Worked With
John Key, Trent Wall
December 17, 2019
Mr. John Key served me there and he was very professional. Just the right amount of talking, superb understanding of the vehicle, excellent patience, and very satisfying deal. professional. Just the right amount of talking, superb understanding of the vehicle, excellent patience, and very satisfying deal. More
by W Leung
Employees Worked With
John Key
December 14, 2019
John Key one of the greats John was great, got me a trade from another dealer and beat all competitors' pricing. Was also super informative on how my car works, every time we t John was great, got me a trade from another dealer and beat all competitors' pricing. Was also super informative on how my car works, every time we test drove he went through it so by the team I left the lot I felt very comfortable. More
by jonasheppner
Employees Worked With
John Key
December 13, 2019
Excellent service and excellent price. Well done, John Key! John was very helpful and knowledgeable about the Toyota products and made the process very easy. I plan to enjoy my new Toyota Highlander Hybrid for John was very helpful and knowledgeable about the Toyota products and made the process very easy. I plan to enjoy my new Toyota Highlander Hybrid for many years. More
by rdblickle
Employees Worked With
John Key, Steve Dowd
