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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,453 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,453 reviews

December 16, 2023

Toby Liu made buying a car a pleasure. We explained what we needed and he delivered it. He was very through in his explanations from the financing to how to run the car. We love our new ca More

by Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We worked with Mike Izawa in the Finance Department. He gave us a very through explanation of the financing.
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Dec 19, 2023 -

Folsom Lake Toyota responded

Toby Liu is a gem! It's wonderful to hear that he made your car-buying experience so enjoyable and provided thorough explanations throughout the process. Having a knowledgeable and attentive salesperson can truly make a difference. Enjoy your new car!

December 16, 2023

Polite, attentive, quick service that I can count on! Very comfortable and clean waiting area. More

by thecindysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nicolaa
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Dec 19, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a polite and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Friendly staff, and brilliant mechanics. Value for money.I would like to invite my friends to visit FLT for service and car purchase. More

by umesh.shahane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Dec 19, 2023 -

Folsom Lake Toyota responded

It's wonderful to hear that you had a positive experience with friendly staff, skilled mechanics, and a good value for the service provided! Your willingness to recommend Folsom Lake Toyota for both service and car purchases to your friends speaks volumes about the quality and satisfaction you experienced. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Everone at the dealership is always nice ,polite, and do a great job. Thank you More

by mburdewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
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Dec 15, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Perfect service was great Rick brown is a real friendly and straight up honest and tells it like it is More

by Jglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
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Dec 19, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Rick provided friendly and honest assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

The service was very long. After the purchase, you notice a lot of damage in the car. More

by Ilone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Dowd, Trent Wall
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Dec 21, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 13, 2023

It was a great experience at the dealership. They did fantastic job. I always recommend Folsom Lake Toyota. More

by rendlasudhakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Dec 15, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

The service advisor was not honest. He was making excuses after excuses when I asked for my car status. More

by zleung40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Dec 13, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 12, 2023

Prompt service. Very helpful. Was approached immediately and asked if I was looking for a certain car. More

by drew510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 14, 2023 -

Folsom Lake Toyota responded

It's great to hear about the prompt and helpful service you received! Congratulations on your new vehicle! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

I have been working with Rick Brown as my advisor for years and is excellent! He is the best! Rick is informative , knows what he is talking about, and listens to all customer concerns. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Report | Print
Dec 15, 2023 -

Folsom Lake Toyota responded

Having a reliable advisor like Rick can make all the difference when it comes to car maintenance. It's great to hear he's been so helpful and attentive to your concerns over the years! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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