Folsom Lake Toyota

I called to make an appointment for my 15,000 mile service and got in the same day. Took about 1 hour and 30 minutes so pretty good for squeezing me in! My service advisor Pam was nice and even took t service and got in the same day. Took about 1 hour and 30 minutes so pretty good for squeezing me in! My service advisor Pam was nice and even took time to price out my upcoming services. More

Very easy process After 10 years of servicing my car, I would never go elsewhere. I have always been satisfied. Customer service has been great and I have always felt After 10 years of servicing my car, I would never go elsewhere. I have always been satisfied. Customer service has been great and I have always felt confident my car would be serviced well. More

quick and painless Excellent staff all around. I was able to see the cars I wanted to be able to make a decision. Staff found the car I wanted at a fair price. No pressu Excellent staff all around. I was able to see the cars I wanted to be able to make a decision. Staff found the car I wanted at a fair price. No pressure and no hard sale. Both Sara and John did walk thru demonstrations on the cars new toys and did an excellent job. More

BUY an extending warrenty! I've bought a 2018 CH-R Toyota. I bought the service package and within a year, I've had to replace a few things. The battery went out of the car, th I've bought a 2018 CH-R Toyota. I bought the service package and within a year, I've had to replace a few things. The battery went out of the car, then the headlights. Every time I come in to get the oil change I've complained regarding a noise from the car. I never got heard but once and they said they will have the techs check it out. Nothing. I took my car to a different dealer and I HAD to get a new transmission. I am upset because this could have been resolved months ago. I am lucky I had the warranty or else I'd be out of a car. I feel like this dealer did not listen to me. Also they don't care about your time. I spent three hours last time sitting in the dealership waiting for an oil change because I was told they had a staff meeting. I feel like I was sold a LEMON and my service was sour ! More

Buy your Toyota here! This dealership is wonderful! John Key is the best! So friendly and knowledgeable. It was so refreshing to go through the buying experience in a ca This dealership is wonderful! John Key is the best! So friendly and knowledgeable. It was so refreshing to go through the buying experience in a calm and welcoming environment. I will tell everyone I know that wants a Toyota to go to Folsom Lake Toyota and see John! More

Needed a larger truck 5th car purchase from John Key and Folsom Lake Toyota. We have always received immediate and knowledgeable service. Never any pressure and even got a 5th car purchase from John Key and Folsom Lake Toyota. We have always received immediate and knowledgeable service. Never any pressure and even got a better deal than originally quoted (when does that ever happen?) More

I would like to think John Key and the team at Folsom Lake Toyota for all the assistance getting me into a car that will get my mom to her cancer treatments as soon as possible. You went out of your way Lake Toyota for all the assistance getting me into a car that will get my mom to her cancer treatments as soon as possible. You went out of your way to make sure that I have decent payments and something easy for her to get in and out of and I will be forever grateful. More

Adam did it again! This is my third time getting a vehicle from Folsom Lake Toyota, and Adam Obeidat assisted me (by chance) each time. Adam is AWESOME! So helpful and This is my third time getting a vehicle from Folsom Lake Toyota, and Adam Obeidat assisted me (by chance) each time. Adam is AWESOME! So helpful and makes sure I understand everything, and that I'm getting the vehicle I really want. I would recommend my family, friends and anyone else who is looking to buy/lease. Adam is your guy, and you can find him at Folsom Lake Toyota. Thank you again Adam! Janis V. More

Wow, what a service by John Key! My wife and I had a very pleasant and sweet experience in meeting with John Key of Folsom Toyota dealership. The buying process was made very easy My wife and I had a very pleasant and sweet experience in meeting with John Key of Folsom Toyota dealership. The buying process was made very easy and comfortable. John had put his heart and soul in serving us and helped us to go for the best car that suits our unique needs. He drove with us to explain in detail all the advanced features of the car with regard to safety, comfort and economy. More

I just purchased my 2nd new Toyota from John Key. He is always a pleasure to deal with. I’ll be sending all of my friends and family over to John for their next Toyota purchase. Excellent service John - ke always a pleasure to deal with. I’ll be sending all of my friends and family over to John for their next Toyota purchase. Excellent service John - keep up the good work !!! More