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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,452 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,452 reviews

January 12, 2024

Great staff, everyone was so friendly and not pressuring and worked with my wife and I to get the deal we wanted for our trade in. More

by Seanj530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John lee, Steve Dowd, Trent Wall
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Jan 13, 2024 -

Folsom Lake Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

I was on time for the appointment was immediately greeted. The waiting time was as promised. I was very pleased with their service. More

by Jean m
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
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Jan 12, 2024 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a pleasing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

They always go out of their way to provide excellent service, I really appreciate their pickup and delivery service. More

by margaretniederberger
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin Self
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Jan 10, 2024 -

Folsom Lake Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Purchased a used vehicle due to remaining power train warranty and salesman including manager lied indicating there is still 100k miles warranty left on toyota. Finance department was also rude and only More

by brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan and Roman, Steve Dowd, dmallo Admin, hbode Admin, Trent Wall
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Jan 09, 2024 -

Folsom Lake Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 09, 2024 -

Folsom Lake Toyota responded

Thank you for your feedback about the poor customer service you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Tony D Clay General Sales Manager tclay@folsomlaketoyota.com

January 08, 2024

The service provided by the advisor Brandon is excellent. Quick and smooth experience. I would come back again. More

by kshan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pohlman
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Jan 10, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Brandon provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

everything is always done perfectly yesterday for next to nothing. And a very professional and very well managed service facility and I am a very picky old man. More

by vonboder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
samantha hichborn
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Jan 06, 2024 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a perfect experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Service advisor Gibriel was great. Very personable. Text me to let me know what was going on More

by sacramento_fog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
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Jan 06, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Gabriel provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Efficient and quality service. Advisor Paul Barwick is excellent. Provided the service quickly and on time. I recommend this dealer. More

by Rebsamg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
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Jan 06, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had an efficient experience and that Paul provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Paul is the best advisor! Prompt, friendly and keeps you in the loop. Makes getting service a great experience More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
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Jan 04, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Paul provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

Let us know exactly what we needed. Provided some recommendations for future service and did not try to oversell. More

by marcusyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Report | Print
Jan 03, 2024 -

Folsom Lake Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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