Folsom Lake Toyota

John was incredibly helpful, knowledgeable, and was able to get me into the car of my dreams. I am so excited to wake up and drive my new car every day and it's all thanks to him! The finance manager I work to get me into the car of my dreams. I am so excited to wake up and drive my new car every day and it's all thanks to him! The finance manager I worked with was also very easy to work with. All around great experience. More

I took one of my mom’s vehicles in for service, as she had passed away relatively recently. When I called Jim directly to ask about servicing the vehicles—he was in my mother’s address book—he said he kn had passed away relatively recently. When I called Jim directly to ask about servicing the vehicles—he was in my mother’s address book—he said he knew my mother, thought highly of her, and expressed his condolences—all of which I very much appreciated. We then set a service appointment for the following Monday—solely because I wanted to deal directly with Jim, and he doesn’t work weekends—as it was Friday afternoon when I called. Our interaction was exceptional, as was Jim’s customer service and attitude; he said he knew all about this vehicle (both of them, both my mom’s)—quite the rarity these days, in my experience, what with my owning and having serviced some 10 vehicles in the past 20 years, all different makes and models. I will be taking in the second of my mom’s two vehicles—a brand new van, which she purchased at this dealership—for it’s required service, as soon as I’m able. I cannot recommend Jim highly enough. If you need service here, I’d strongly suggest you seek him out. More

We are happy with the Service we received from John Key. He thoroughly explained all the features of our new car and was quick to find what we were looking for. He thoroughly explained all the features of our new car and was quick to find what we were looking for. More

This is the 4th car I’ve bought from John and Folsom Lake Toyota. I love getting my cars from them. Friendly. Professional. Knowledgeable. Fast Toyota. I love getting my cars from them. Friendly. Professional. Knowledgeable. Fast More

Great service - very attentive service writer. Jeff Stoughton is very customer service oriented! I used to take my vehicle to another dealer - no comparison! The other dealer should send their employe Stoughton is very customer service oriented! I used to take my vehicle to another dealer - no comparison! The other dealer should send their employees here to learn how to take care of their customers! I will always come back to Folsom Lake Toyota for service to my vehicle. More

Excellent service, friendly staff with a no pressure attitude to purchase. Salesman John Key was very knowledgeable regarding the Toyota Tacoma. He answered all questions before I even asked them. He wa attitude to purchase. Salesman John Key was very knowledgeable regarding the Toyota Tacoma. He answered all questions before I even asked them. He was patient and spent a lot of time with me to make sure I know how the features worked on the Tacoma. He is a great conversationalist and a genuine great person. He made this buying experience low stressed and comfortable. More

Folsom Lake Toyota and John Key in sales sold me the car that I wanted at the price that I wanted. I tried several other Toyota dealers in the region first for my recent sale. Folsom Lake Toyota sales consi that I wanted at the price that I wanted. I tried several other Toyota dealers in the region first for my recent sale. Folsom Lake Toyota sales consistently gave me the right price and the best service with no problems or hassles. I will go there first for my next car and I recommend them to friends and family. More

John Key was great through the whole selling process and explained all the features on the truck also Mac Rennen on the finance department was great. Thank you explained all the features on the truck also Mac Rennen on the finance department was great. Thank you More

We felt welcome and comfortable with our interaction with Jeff, Devon, John Key, and Matt. The customer service, integrity, and product knowledge by all were exceptional. John Key was not only professional Jeff, Devon, John Key, and Matt. The customer service, integrity, and product knowledge by all were exceptional. John Key was not only professional, but understanding and patient with us throughout the entire process. We'll be back! More

Truly exceptional customer service from John Key as usual for our second lease vehicle using Costco's membership auto program for discounts, along with $500 Toyota Loyalty credit. for our second lease vehicle using Costco's membership auto program for discounts, along with $500 Toyota Loyalty credit. More