Folsom Lake Toyota
Folsom, CA
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Excellent Followup and Service from Assistant Manager Matt. All issues taken care of. 5 Star Service. Initial problems on a brand new Corolla were sorted out. Matt. All issues taken care of. 5 Star Service. Initial problems on a brand new Corolla were sorted out. More
Excellent service by Devin Smith and John Key!! They both made us feel that we were the only one's receiving their attention. They took time making sure that we were well taken care of and understood EVERYTH made us feel that we were the only one's receiving their attention. They took time making sure that we were well taken care of and understood EVERYTHING!! Love them!! More
Was quoted $263 for a transmission flush over the phone. When I got there, was informed that it was $387. The excuse was, the website was poor and the phone agent couldn't locate the correct info. No offer When I got there, was informed that it was $387. The excuse was, the website was poor and the phone agent couldn't locate the correct info. No offer to make things right until I told the service tech I was leaving. Then was offered 10 % off after I informed the tech that was what Roseville Toyota was offering for the same service. Not the first time I've received sub-par service from Folsom Lake Toyota. Won't be going back. More
2nd time buying a new vehicle with John Key and he's probably the best sales person I've ever worked with. Buying process was smooth, easy and quick. John was pretty knowledge with the vehicle and show probably the best sales person I've ever worked with. Buying process was smooth, easy and quick. John was pretty knowledge with the vehicle and show me a few tips and tricks before I got to drive the new car back home. More
This is the third vehicle we have gotten from Folsom Lake Toyota. We have dealt with John Key each time. He has made it very easy and comfortable every time. We look forward to doing more business with the d Toyota. We have dealt with John Key each time. He has made it very easy and comfortable every time. We look forward to doing more business with the dealership and John in the future More
We are very satisfied with this dealership. We are appreciated John Key's excellent customer service. He made the whole process lots easier than we thought. We are highly recommend this dealership. Th appreciated John Key's excellent customer service. He made the whole process lots easier than we thought. We are highly recommend this dealership. Thank you John Key! More
John Key was instrumental in finding the perfect vehicle for our mother-in-law. He initially found a vehicle that met all my specifications, only to have to change the search at the last minute. Without h for our mother-in-law. He initially found a vehicle that met all my specifications, only to have to change the search at the last minute. Without hesitation, he found another vehicle with our new requirements and was able to craft an offer that was identical to our previously accepted offer. I would not hesitate to use John on my next Toyota purchase and I will strongly recommend John to any friends looking to purchase a Toyota. Thanks John for an excellent and painless buying experience. More
John Key was amazing. He made buying our new car seamless and was extremely helpful in explaining all the features of our new car. My husband isn't a fan of the car buying experience and he was ext seamless and was extremely helpful in explaining all the features of our new car. My husband isn't a fan of the car buying experience and he was extremely happy working with John. Looking forward to working with Folsom Lake Toyota and John in the future. Thanks again for everything! More
John was very helpful, pleasant and responded very quickly to my questions! He made the purchase of my new Toyota a very good experience. I intend on relying on him for any future purchases! quickly to my questions! He made the purchase of my new Toyota a very good experience. I intend on relying on him for any future purchases! More