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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,452 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,452 reviews

May 23, 2024

I don’t know about the dealership I know about Michel Foster and Pablo, who works at the dealership and I could say they were great and made The deal go real fast. I was ready to walk away if any reason More

by Carole.carolina@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Dowd, Trent Wall
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May 23, 2024 -

Folsom Lake Toyota responded

It's great to hear about your positive experience with Michel and Pablo at our dealership! We're thrilled that they made the car-buying process smooth and efficient for you. Enjoy your new car!

May 23, 2024

Rick Brown, my service representative, always does a wonderful job. He treats me well and makes sure everything is done correctly. He is the best! More

by kentsanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Report | Print
May 24, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the wonderful assistance provided by Rick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 19, 2024

manager give us a good advice on buying a car…they treated us good during the visit More

by edoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dmallo Admin, Trent Wall
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May 22, 2024 -

Folsom Lake Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 19, 2024

The deal went fairly quick and the customer service was excellent. All in all it was a pretty smooth process. More

by jamie.bernice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fabiani
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May 22, 2024 -

Folsom Lake Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 17, 2024

Great service writers, especially Chris Avalos. He doesn’t pressure you to have repairs done. Honest and sincere like all the other service writers. More

by kirkfujikawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
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May 22, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Chris! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024

Nice, friendly take good care customer, Ian very happy for your service I will come back again More

by Cynthiahluu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dowd, Trent Wall
Report | Print
May 22, 2024 -

Folsom Lake Toyota responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasing sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 15, 2024

Chris was amazing with help me out and Dennis is an amazing technician. Thank you More

by Der vang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos & Dennis
Report | Print
May 16, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the amazing assistance provided by Chris and Dennis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 15, 2024

I've been going to this dealer fot last few years for service. Great customer care. I wouldn't go to any other dealer to service my Toyota. I highly recommend them More

by rickgriess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos a excellent adviser.
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May 17, 2024 -

Folsom Lake Toyota responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 13, 2024

Aaron my service advisor did a fantastic job and he was pleasant to work with. I say him deal with an irate customer and he was pleasant and professional. He communicated well about the status of my serv More

by kevin.carter.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
May 17, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the fantastic assistance provided by Aaron! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 12, 2024

Excellent customer service. Highly recommend. Internet Sales Manager Gerald Remeiro was extremely helpful and professional. The finance manager Mohammed was funny and not pushy. More

by MI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Remeiro, Mohammed
Report | Print
May 16, 2024 -

Folsom Lake Toyota responded

It's great to hear you had an excellent experience with Gerald and Mohammed at our dealership! We appreciate your recommendation and are delighted that you found our team helpful, professional, and not pushy. Thank you for choosing us!

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