Folsom Lake Toyota

John was a pleasure to work with. He was very knowledgeable about the product. He explained every feature that might be new in great detail. I would want all my car buying experiences He was very knowledgeable about the product. He explained every feature that might be new in great detail. I would want all my car buying experiences to be like this one. More

It was a very pleasant experience they took care of us very well we are very satisfied with our 2025 rav4 very well we are very satisfied with our 2025 rav4 More

Up front about everything, they respect the customer. Had to order the vehicle I wanted, was kept updated weekly. Had to order the vehicle I wanted, was kept updated weekly. More

Great service at Folsom Lake Toyota. Facility is clean. Gibriel Kargbo was my service advisor he went above and beyond I highly recommend this guy. Service was prompt and everything was Facility is clean. Gibriel Kargbo was my service advisor he went above and beyond I highly recommend this guy. Service was prompt and everything was easy. More

Very professional and helpful. Thank you to Jhon and staff. Will be back. Mrs page Thank you to Jhon and staff. Will be back. Mrs page More

Thanks to Sayed Hosseini for showing and handling the transaction on the vehicle I purchased. Folsom Lake Toyota was selling a van online that I was interested in.Sayeed had the van ready before my arriv transaction on the vehicle I purchased. Folsom Lake Toyota was selling a van online that I was interested in.Sayeed had the van ready before my arrival and took the time to show me the vehicle. His expertise and professionalism motivate me to make the purchase. Thanks again to Sayeed and Folsom Lake Toyota. More

Excellent service! I have Chris Avalos and the service crew to thank for. The waiting area is very comfortable. I have Chris Avalos and the service crew to thank for. The waiting area is very comfortable. More

Had a really terrible experience today- waited 31/2 hours for an oil change and the front staff was rude and dismissive when I checked on the status of the car. When my car was finished nobody told me, and I for an oil change and the front staff was rude and dismissive when I checked on the status of the car. When my car was finished nobody told me, and I had to go to the cashier who went to the front staffs desk (who was the one who was rude and dismissive) and found my keys and paperwork there ready, for who knows how long, and she was nowhere to be found. Then they lost my car after bringing it out, and I waited 15 minutes outside for the car with them telling me it was coming, and finally someone told me it was already out in the lot waiting to be picked up by me for 15 minutes More

Everything about our experience was top notch from the first contact through the Costco auto purchase program through the selection process and financing to picking up our nre RAV4. Thanks to Mike, Tony, first contact through the Costco auto purchase program through the selection process and financing to picking up our nre RAV4. Thanks to Mike, Tony, and Alex for making our car buying experience stress free and 100% satisfying! More

I periodically go to Toyota Folsom service on 200 plaza drive, Folsom to change oil and do maintenance. The first time I encountered an unpleasant discovery six months after purchasing a new Toyota Corroll drive, Folsom to change oil and do maintenance. The first time I encountered an unpleasant discovery six months after purchasing a new Toyota Corrolla in 2022, after maintenance, I discovered that they replaced my rubber driver's mat with a torn mat. On another day in 2024, they then broke my hood lock, but then restored it, it took them 10 minutes, during this repair they scratched my car where the door opens. After some time, I came again to change the oil, they pulled the hood lock out and it began to open unclearly. I turned to the manager with gelled hair. To which he offered me to buy a new lock, and the fact that my car was scratched, he said that he would not reimburse me for anything. This manager was impudent and did not even want to somehow sort out these problems, but simply said that I would not do anything. After such unpleasant communication and service, I don’t want to come to this service center and I don’t advise anyone to get service there, as long as this non-customer-oriented manager works there. In my opinion, I didn’t demand money from the manager, I just wanted them to fix what was ruined. More