
Folsom Lake Toyota
Folsom, CA
Filter Reviews by Keyword
By Type
Showing 1,450 reviews
Always pleasant to work with. They are honest and reliable. They only recommend what is needed to keep your auto running at peak performance They are honest and reliable. They only recommend what is needed to keep your auto running at peak performance More
I took my boyfriend’s car in for their 20k oil change and tire rotation and I spent all day here. I had an appointment at 11 am, I showed up at 10:40 and it was busy; I was checked in at 11 and was told that tire rotation and I spent all day here. I had an appointment at 11 am, I showed up at 10:40 and it was busy; I was checked in at 11 and was told that there is a 2 and half hour wait for them to even look at the car. I was planning on staying at the dealership since I was expecting a short trip but didn’t expect at least 2 1/2 hours. They offered a possible lift within 10 miles but I leave out side of the radius so I stayed. I waited the 2 1/2 hours and then asked if they had started the car and was told that they were about to so I was only expecting one more hour of being there. I received a text at 2.30 asking if I wanted a new air cabin filter which I declined. I didn’t receive my car till 6:30 at which the service center was closed and I was asked what car I was waiting for More