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Folsom Lake Toyota

Folsom, CA

4.6
1,452 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,452 reviews

September 25, 2024

Jasón was a great advisor, gave me good advice when it came to talk about my car maintenance More

by franshesca2615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 28, 2024 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

Always thorough explanation! Great folks! I come in every six months. So, no surprises for me! More

by climbaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Zapien
Sep 28, 2024 -

Folsom Lake Toyota responded

Hello Climbaga, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

I brought my Corolla Cross into Folsom Lake Toyota Service for its 20K oil change & general service. Service advisor Tran was very pleasant, and answered several questions I had easily. The staff pe More

by Marklhuffman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tran Ellison, Service Advisor
Sep 28, 2024 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Peter was excellent to deal with and very professional. Service was quick and complete. Price was great More

by Ftp2208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 29, 2024 -

Folsom Lake Toyota responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2024

Excellent service by Folsom Toyota. Thanks to John Key for making the purchase really easy. More

by Wilson Eashoian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key and Ben, Trent Wall
Sep 21, 2024 -

Folsom Lake Toyota responded

Hello Wilson, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

Hands-down, the best! !! five stars is not enough! From the moment I walked up met Lain to finance I was treated with absolute respect! When I asked to look at a specifi More

by flipflopcaligirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lain Oney
Sep 21, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Excellent service! ! I dropped off the car at 8 am for routine service, and the car was promised to be ready by 930 am. They also found the battery needed replacing, an More

by lance.mcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Sep 20, 2024 -

Folsom Lake Toyota responded

Hi Lance, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

They are very helpful and friendly. They are very knowledgeable. The process went smoothly, efficiently and quickly. They also work well as a team. More

by Mustang05mom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Trent Wall
Sep 21, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Good salesmanship wish finance would do the approval on the spot instead of waiting and having to drive back multiple times to re sign paperwork considering I live 45 min away More

by Tylercm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 21, 2024 -

Folsom Lake Toyota responded

Tylercm, Thank you for sharing your feedback about your recent car purchase experience. We appreciate your business and are committed to providing excellent customer service. We understand your desire for a more streamlined financing process, and we apologize for any inconvenience caused by the multiple trips required to complete the paperwork. We are continually working to improve our processes to make the car-buying experience as efficient as possible. We will review this situation to identify opportunities for improvement. Please feel free to contact me at rrusso@Group1Auto.com to discuss your experience further. Thank you again for choosing Folsom Lake Toyota. Rich Russo Aftersales Director

September 16, 2024

I' purchased a new 2023 Corolla Cross XLE late last year at Folsom Lake Toyota. I've owned it nearly a year now and very happy with it. I've taken it to the service center twice since I've owned it for reco More

by gilesstanley234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Torres, service advisor
Sep 20, 2024 -

Folsom Lake Toyota responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Folsom Lake Toyota!

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