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Folsom Lake Toyota

Folsom, CA

4.5
1,323 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,323 reviews

January 10, 2025

Excellent service. They employees here are awesome. Very attentive and informative with Daniel Kumar being the best in the business. He took care of all our needs and g More

by Emery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Kumar, Sales and Alex Vacas, financing
Jan 11, 2025 -

Folsom Lake Toyota responded

Hi Emery, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Thoughtful staff, showed up late and was still serviced reasonably (no questions). The advisor Anh explained everything, made it easy to leave and come back. Even spoke to the assistant manager Gibriel who More

by Tristan Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anh Vo, Gibriel Kargbo
Jan 11, 2025 -

Folsom Lake Toyota responded

Hi Tristan, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Professional, efficient and knowledgeable service! Everyone I came in contact with was incredibly helpful and friendly. More

by stephanierichards76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Liu , Trent Wall
Jan 10, 2025 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Very efficient and welcoming, always even though this dealership is further away from my house. I always schedule all service appointments here. More

by valrolih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service
Jan 10, 2025 -

Folsom Lake Toyota responded

Hi Valrolih, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Happy with the customer service and the car service. Will continue to use them in the future. More

by Edbrown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Holloway
Jan 11, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

Courteous quick service, very detailed. Looking forward to having this facility service my car in the near future. More

by Sylvia McBride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pulasti
Jan 10, 2025 -

Folsom Lake Toyota responded

Hi Sylvia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2025

great friendly customer service! professional and listens to customers needs.nice big waiting room. highly recommended! More

by folsomtoyotacustomer28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ahn vo
Jan 06, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2025

Quick service . ..informative on my phone call with service advisor. Gave me a discount today More

by jeffgrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hue
Jan 08, 2025 -

Folsom Lake Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Everyone is helpful and very nice. Willing to work with you to make you happy. More

by awesomearisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith 5 stars
Jan 06, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

The car I purchased is very good condition and I absolutely love it. Everything was good except one wrong information was passed to us that Ikon is active and it’s good to go but when after we purch More

by Najim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Trent Wall
Jan 05, 2025 -

Folsom Lake Toyota responded

Hi Najim, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 355-1500 when you have a chance. Thank you, and we look forward to hearing from you.