Folsom Lake Toyota

Scheduling routine warranty service was easy and prompt. Upon arrival, service personnel were friendly, welcoming, and efficient. Facility was clean and comfortable while waiting for completion of service. Upon arrival, service personnel were friendly, welcoming, and efficient. Facility was clean and comfortable while waiting for completion of service. My one issue was the fact that when I called to schedule, I’d been told it would be 1 1/2 - 2 hours, I was actually there for a little more than 3 hours. More

My service was excellent, and my service advisor was very efficient and quick. Would definitely come back efficient and quick. Would definitely come back More

Outstanding people from start to finish. A very pleasant experience. Well done, yada, yada yada. That's 15 words :) A very pleasant experience. Well done, yada, yada yada. That's 15 words :) More

They are extremely easy to work with and very helpful with my car purchase of my Toyota with my car purchase of my Toyota More

We just bought a new Toyota Rav4 hybrid and couldn’t be happier or more satisfied with our experience at Folsom Lake Toyota. Our sales representative, Gerald Remeiro, was excellent to work with. He was v happier or more satisfied with our experience at Folsom Lake Toyota. Our sales representative, Gerald Remeiro, was excellent to work with. He was very patient with us, never pushy, and a real pleasure to deal with. Gerald kept us informed on the progress of our car coming from Japan and when the car was delivered, the sales agreement was prepared as promised and done promptly with him in the office. Our finance person, Alex Vaca, was also a pleasure to work with. He was very well organized and had all of the paperwork assembled and ready to sign when we met with him. We considered several other dealerships before choosing Folsom Lake Toyota and none of them offered the same stress free process of purchasing a new car. We highly recommend Gerald Remeiro, Alex Vaca and Folsom Lake Toyota. More

The dealership is great! The service department is another story. We had to wait 2 hours for tires to be rotated and fluids check. We had an appointment. The service department is another story. We had to wait 2 hours for tires to be rotated and fluids check. We had an appointment. More

Our sales person gave us an incorrect answers about A catalytic converter being stolen easily on a Prius. We were given incorrect information about the extended warranty and how long it was until We h catalytic converter being stolen easily on a Prius. We were given incorrect information about the extended warranty and how long it was until We have committed to the deal. Of course we could’ve walked away then but we didn’t. More

Staff is very friendly. Service provided as promised and in a timely manner. Being able to make appointments via text messages is also very easy and convenient. Service provided as promised and in a timely manner. Being able to make appointments via text messages is also very easy and convenient. More

Zack the sales man was great, kind patient and respectful. A little frustrated that the finance people wouldn’t budge on the price at all respectful. A little frustrated that the finance people wouldn’t budge on the price at all More

Our salesperson, Jeremiah, was very helpful, knowledgeable and courteous through the entire 4Runner purchasing process. knowledgeable and courteous through the entire 4Runner purchasing process. More