Folsom Lake Toyota

I can count on them to make sure my vehicle is maintained properly and repaired are don’t correct. properly and repaired are don’t correct. More

Great reaction to acompish unscheduled installation of equipment on my truck that makes entry/exit easier. equipment on my truck that makes entry/exit easier. More

I appreciate the transparency on the action required recommendation. The service representative is very knowledgeable and to the point on the service requirement. recommendation. The service representative is very knowledgeable and to the point on the service requirement. More

Aggressive communication tactics from service center manager. Violation of personal boundaries in person when client was sitting in a calm position. Threatening financial consequences from manager. manager. Violation of personal boundaries in person when client was sitting in a calm position. Threatening financial consequences from manager. More

Took my car to get a couple of issues fixed. They fixed the other problem I was having, but the second problem, was the volume from the speakers would not go up or down and also the display was They fixed the other problem I was having, but the second problem, was the volume from the speakers would not go up or down and also the display was flashing some times. They charged me $103 and deleted my paired phones data from the radio. Since it took them a while to fix my car, they gave me a rental car and told me it would be free, but when I went to return the car, they charged me. More

Very pleased with Hue and the attention and concern he gave regarding my car problems. Hue kept me informed about the progress of the repairs being done. Car runs like new now! Thank you all at Toyota F gave regarding my car problems. Hue kept me informed about the progress of the repairs being done. Car runs like new now! Thank you all at Toyota Folsom Service! J More

✨ABSOLUTE TOP NOTCH SERVICE DEPARTMENT! ✨ The service department here at Folsom Lake Toyota is ran by the best management I have ever had the privilege of working with. Austin and Gibriel bo ✨ The service department here at Folsom Lake Toyota is ran by the best management I have ever had the privilege of working with. Austin and Gibriel both understand clearly what true Customer Service with a smile is. They both go above and beyond to not just understand the issues at hand but to remedy them with the quickest and most efficient way possible. On top of the Service center is beautiful and well maintained with multiple waiting rooms and a wide variety of coffee options. If you don't want to wait they will Uber you home. It's a blessing to work with Folsom Lake Toyota Service, and you will be too! More

Easy to schedule appointment. Service gave estimate of time to finish. They finished an hour early and service texted me to let me know. Easy to pick up vehicle and explanation of Service gave estimate of time to finish. They finished an hour early and service texted me to let me know. Easy to pick up vehicle and explanation of what work was performed. More

Great customer service, fast, and sufficient. Very pleased with service. My go to shop! Excellent all around! Very pleased with service. My go to shop! Excellent all around! More

Very cooperative and friendly staff, with nice and clean office. The price is a dealership price so you should expect a little bit more expensive than conventional places. In general, I will recommend thi office. The price is a dealership price so you should expect a little bit more expensive than conventional places. In general, I will recommend this place for service. My adviser, Gabriel, was great. Thanks More