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Folsom Lake Toyota

Folsom, CA

4.5
1,305 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,305 reviews

September 28, 2024

I have had my car serviced at Folsom Lake Toyota since I bought it new from them in 2008.Rick Brown is the best ever advisor. More

by mtrom6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Oct 02, 2024 -

Folsom Lake Toyota responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 27, 2024

It didn’t matter which salesperson met you at the door. All friendly and helpful. At the finance office, the fear is always high pressure, but all Robby did was tell what was available. We declined, and th More

by russrheams1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Lou and Robby Cochran.
Sep 28, 2024 -

Folsom Lake Toyota responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Tim Stockwell, General Manager tstockwell@folsomlaketoyota.com

Sep 28, 2024 -

russrheams1 responded

I don’t understand the reply. We were TOTALLY HAPPY.

September 25, 2024

Jasón was a great advisor, gave me good advice when it came to talk about my car maintenance More

by franshesca2615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 28, 2024 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

Always thorough explanation! Great folks! I come in every six months. So, no surprises for me! More

by climbaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Zapien
Sep 28, 2024 -

Folsom Lake Toyota responded

Hello Climbaga, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

I brought my Corolla Cross into Folsom Lake Toyota Service for its 20K oil change & general service. Service advisor Tran was very pleasant, and answered several questions I had easily. The staff pe More

by Marklhuffman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tran Ellison, Service Advisor
Sep 28, 2024 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Peter was excellent to deal with and very professional. Service was quick and complete. Price was great More

by Ftp2208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 29, 2024 -

Folsom Lake Toyota responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2024

Excellent service by Folsom Toyota. Thanks to John Key for making the purchase really easy. More

by Wilson Eashoian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key and Ben, Trent Wall
Sep 21, 2024 -

Folsom Lake Toyota responded

Hello Wilson, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

Hands-down, the best! !! five stars is not enough! From the moment I walked up met Lain to finance I was treated with absolute respect! When I asked to look at a specifi More

by flipflopcaligirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lain Oney
Sep 21, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Excellent service! ! I dropped off the car at 8 am for routine service, and the car was promised to be ready by 930 am. They also found the battery needed replacing, an More

by lance.mcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Sep 20, 2024 -

Folsom Lake Toyota responded

Hi Lance, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

They are very helpful and friendly. They are very knowledgeable. The process went smoothly, efficiently and quickly. They also work well as a team. More

by Mustang05mom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Trent Wall
Sep 21, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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