Folsom Lake Toyota
Folsom, CA
Filter Reviews by Keyword
By Type
Showing 1,305 reviews
It didn’t matter which salesperson met you at the door. All friendly and helpful. At the finance office, the fear is always high pressure, but all Robby did was tell what was available. We declined, and th All friendly and helpful. At the finance office, the fear is always high pressure, but all Robby did was tell what was available. We declined, and that was it. I really believe they were out for our interests. More
I brought my Corolla Cross into Folsom Lake Toyota Service for its 20K oil change & general service. Service advisor Tran was very pleasant, and answered several questions I had easily. The staff pe Service for its 20K oil change & general service. Service advisor Tran was very pleasant, and answered several questions I had easily. The staff persons were all helpful and efficient; the waiting area was a pleasant and safe for myself and the other customers. My car’s service was completed as expected. Thank you. More
Hands-down, the best! !! five stars is not enough! From the moment I walked up met Lain to finance I was treated with absolute respect! When I asked to look at a specifi !! five stars is not enough! From the moment I walked up met Lain to finance I was treated with absolute respect! When I asked to look at a specific car and that one was not available Lain searched for one very similar. He found one when We took it for a test drive and he worked with all my concerns. I was put at ease and treated respectfully!! Each and every person I encountered was so pleasant and kind. I bought my Toyota Corolla Cross and it was better (for me) than the one I initially went to look at. THEY ARE NOT PUSHY OR RUDE!!! They listen and answer honestly!!!!! I was in and out of there in no time. The longest time was me with all my concerns. Lain is so amazing to work with!!! I had to go back for help with understanding some set ups and lights. Lain was not available and instead of waiting I was greeted kindly and was explained everything above and beyond. Never treated like it was a dumb question. I LOVE my Toyota Corolla Cross Thank you Lain & Everyone at Folsom Lake Toyota. More
Excellent service! ! I dropped off the car at 8 am for routine service, and the car was promised to be ready by 930 am. They also found the battery needed replacing, an ! I dropped off the car at 8 am for routine service, and the car was promised to be ready by 930 am. They also found the battery needed replacing, and the car was still delivered by 930. Again - excellent service! More
They are very helpful and friendly. They are very knowledgeable. The process went smoothly, efficiently and quickly. They also work well as a team. They are very knowledgeable. The process went smoothly, efficiently and quickly. They also work well as a team. More