Folsom Lake Toyota

Very welcome atmosphere, no high pressure, very helpful, extremely friendly, great sense of humor(very important, had the product we wanted. We will recommend this salesman and dealership. extremely friendly, great sense of humor(very important, had the product we wanted. We will recommend this salesman and dealership. More

Have obtained several Toyota vehicles from Ben. The experience is always pleasurable and professional. Ben has always been very helpful and he presents various alternatives to see how best to structur experience is always pleasurable and professional. Ben has always been very helpful and he presents various alternatives to see how best to structure the lease (or purchase) to suit my needs and to assure I get a very good price. None of the typical "high pressure" I have felt at most other dealers. Highly recommend Ben. The other part of the experience is service. The service department is great as well and have dealt with Ryan who is a real pro and very knowledgeable. Always feel comfortable having Ryan write up my service orders. Excellent dealer from sales to service. Would not go anywhere else. More

The dealership was friendly and easy going , no high pressure. Myself I never settle on the first offers, I haggle different points , I was there 2 hours or so and then I left telling them I would thin pressure. Myself I never settle on the first offers, I haggle different points , I was there 2 hours or so and then I left telling them I would think about it. My salesman Ken was very kind and agreed that only I know my budget. I thought about it that night and talked about it with my wife and went back the next day and bought the vehicle. They were very gracious and were quick and efficent. They took the time to go over the vehicle and explain every thing, every button, switch, all electronics etc. No remorse I feel good about the purchase. More

I had a great experience at Folsom Lake Toyota! Beginning with Carl Spango, he was friendly, not pushy and seemed genuinely interested in helping me find the right car for me. Negotiating is never fun, but J with Carl Spango, he was friendly, not pushy and seemed genuinely interested in helping me find the right car for me. Negotiating is never fun, but Jim McMullen was very reasonable and straight forward and worked hard to get the right price for me. I didn't feel pressured to add on extras in the ways many sales people can be. He was very helpful, answered all my questions and helped my purchase go very smoothly. Lastly, Blaid Butler was very helpful is setting up all my car's features. He was patient and explained everything thoroughly. Purchasing a car can be an intense process but I felt respected and valued as a customer at Folsom Lake Toyota. These 3 did a great job! I would recommend this dealership! More

Thanks Steve and Tony for making the experience ofbuying a new truck less painfull. The patience you showed helped me talk my husband ramon into buying that day. We have already recommended you to our frien a new truck less painfull. The patience you showed helped me talk my husband ramon into buying that day. We have already recommended you to our friends next door. More

Great selection, we found exactly what we were looking for. We got what we wanted for the trade-in and we paid the price we wanted to pay. The email communication was exceptional. the customer service for. We got what we wanted for the trade-in and we paid the price we wanted to pay. The email communication was exceptional. the customer service was great as well. More

I would like to thank John Key for the best car buying experience of my life! I work for another Car Dealer here I the Sac. Area and I was looking at other dealers (Maita & Thompsons) both had really goo experience of my life! I work for another Car Dealer here I the Sac. Area and I was looking at other dealers (Maita & Thompsons) both had really good deals on the Prius c III we wanted. I received an email from John asking if we were still looking and I replied yes we are. Told him the situation and about the discounts at other dealers. With in a few hours I received an email outlining their price match to their competition. We drove straight down. Test drove and leased out Absolutely Red Prius c III in two ours. Billy was our finance man and treated my wife and I with kindness and most importantly RESPECT. Plain and simple here folks. Call John Key and he will be your Toyota Man for life. I know that he is for my family and I. Thanks again to John and Billy for providing such a great buying experience. More

Trent did a fantastic job of giving us information about purchasing a new car, he walked us throgh the process every step of the way. He was extremely personable, well informed, very professional. Prices we purchasing a new car, he walked us throgh the process every step of the way. He was extremely personable, well informed, very professional. Prices were very fair and no game playing with numbers. It was the best experience we have had buying a car. We won't go anywhere else next time we want to purchase a Toyota. More

My rating of 5 on "friendliness" doesn't mean they were effusive. They were just pleasant to work with. I asked for a quote on a specific Prius II via email and received it the same afternoon via they were effusive. They were just pleasant to work with. I asked for a quote on a specific Prius II via email and received it the same afternoon via email. It was hundreds of dollars better than any other dealer in the area. Having dealt with quite a few dealerships in the past, I called to make sure the quote was for a new car, and it was. It wasn't the color interior I had specified, but all else was right, so we traveled 80 miles with the intent of buying it. When we saw the car, we realized the interior was too dark for our needs, so my wife did some serious shopping on the lot. To my surprise, when she found a suitable car with a few hundred dollars of additional (but unwanted) options, they honored the original price. They didn't even raise the issue. Then to top it off, when we told them we had a loan from our credit union at a very low rate, they found a better loan. It just doesn't get any better than this. More

I was really just looking when I went in to Folsom Lake Toyota but left with a very nice Camry XLE. Trent was very good to work with but the process took longer than it should have due to the price hagglin Toyota but left with a very nice Camry XLE. Trent was very good to work with but the process took longer than it should have due to the price haggling(not Trent's fault). Trent was very attentive and dealt with my need of food with humor and grace. Looking forward to haveing a great customer service relationship. Thank you Trent. More