Folsom Lake Toyota

I had a great experience at Folsom Lake Toyota, especially with my salesman John Key. He was so patient and understanding when I would get second thoughts on a car. He was great with explaining eve especially with my salesman John Key. He was so patient and understanding when I would get second thoughts on a car. He was great with explaining every option and assisted me in viewing all of my options from every angle. In the end I got a car that I am absolutely in love with! Thank you John! More

I had an excellent experience and really appreciate the professionalism of John Key. He made the whole experience quick and easy. I spoke with John over the phone a few times about the car I was interest professionalism of John Key. He made the whole experience quick and easy. I spoke with John over the phone a few times about the car I was interested in. We set up a time that was good for me and he had the vehicle ready. He never pressured me into a deal and answered all my questions. I ended up getting the car I wanted at the price I wanted. I would definitely recommend John Key and Folsom Lake Toyota to friends and family. Even though buying a car is never quick, John made it easy and did not waste any time going through the whole process. Thanks Folsom Lake Toyota and especially John Key!!!! More

I have used Folsom Lake Toyota since January 2005 ... I am very satisfied with the service and professionalism of their service reps. Have taken in my Camry many times over the years ... it still runs lik am very satisfied with the service and professionalism of their service reps. Have taken in my Camry many times over the years ... it still runs like a new car @ 175,000 miles. More

Great Dealership (Appreciate your cold water, children play area, very friendly & responsive staff), Great Sales person Mr. Steve Dowd. Steve was very responsive from day one thru email.Great price, ver play area, very friendly & responsive staff), Great Sales person Mr. Steve Dowd. Steve was very responsive from day one thru email.Great price, very friendly and approchable. Didn't hesitate to show cars or let us drive to make sure that our queries about cars after driving them gets resolved.Showed high degree of professionalism from start to finish. Paper work was swift.Financing guy Billy too was swift and addressing things . Over all Great experience and would certainly recommend. More

I really enjoyed dealing with John Key; I found him to be very patient and professional in our dealings. I particularly liked the fact that all of our communications and negotiations took place by e-mail or very patient and professional in our dealings. I particularly liked the fact that all of our communications and negotiations took place by e-mail or phone until the final day that I took delivery and wrote the check. I was originally very specific about my requirements resulting in the need for a special order, and then several weeks later I changed my mind to a newly arrived but differently configured truck. John showed no negative reaction to the effort he had already expended on the first truck, and quickly adapted to my new interest. I had checked over the internet with several other dealers and with various car buying services and had a pretty good idea how much of a discount was possible. I made an offer to John and he accepted with no hassles and none of the negative practices one associates with the old auto industry price negotiation tactics, with one caveat that proved John's integrity...and that was that another buyer had expressed interest in this vehicle first and he had the right to first refusal. Fortunately for me, the other potential buyer deal fell through and I got the truck I wanted at the price I wanted. More

I worked with John Key and bought a 2013 Prius v from him. He made the purchase easy and hassle free. He was patient in going with me on several test drives of cars, listened to my concerns and questio him. He made the purchase easy and hassle free. He was patient in going with me on several test drives of cars, listened to my concerns and questions and helped me decide on my ultimate purchase. He is professional and caring. He went above and beyond in explaining various car features and pointing out pros and cons of the vehicles sampled. After the purchase, he continued to work with me in finding accessories for my purchase. If you are looking for a salesperson who isn't pushy, willing to spend lots of time with you and someone who knows the meaning of excellent customer service, call John Key. Alice Bogert More